The UK Finance lenders' handbook provides comprehensive instructions for conveyancers acting on behalf of lenders in residential conveyancing transactions. There is a UK Finance lenders' handbook for each legal jurisdiction in the UK and all have a part 1 (general instructions) and part 2 (lender specific instructions). Use the search below to select a region and/or a lender's part 2 response.
The handbook for England & Wales also includes a part 3 which sets out standard instructions to be used where a conveyancer is representing the lender but not the borrower. Part 3 should be read in conjunction with parts 1 and 2. An example requirements letter to the borrower's conveyancer has also been developed for use in these circumstances.
The Handbook is voluntary for lenders and not all choose to use it. If they are not listed then you should contact them direct for instructions.
If you have any queries about the Handbook please view the FAQs section.
See our Summary of amendments for previous versions of the part 1.