Answers for England and Wales

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Question: 17.2.1. Where do you send the discharge and repayment remittance?

Lender Answer
Accord Buy to Let In accordance with the details in the redemption statement.
Accord Mortgages Ltd In accordance with the details in the redemption statement.
Adam & Company As advised by us in redemption letter. See 1.11
Adam & Company International As advised by us in redemption letter. See 1.11

Ahli United Bank (UK) plc By Chaps to: Ahli United Bank (UK) PLC,
35 Portman Square, London W1H 6LR
Sort Code: 30-19-01
Account number 01019465
Reference: Borrowers name and account number if known.
Aldermore Bank PLC Please refer to the redemption statement.
Allied Irish Bank (GB), a trading name of AIB Group (UK) Refer to AIB Group (UK) plc, Central Securities (GB), 92 Anne Street, Belfast, BT1 3H
April Mortgages Please contact as per 1.11 for bank account details - reference to be the mortgage account reference number. Redemptions to be CHAPS payments or redemption will be delayed.
Atom Bank plc All funds should be transferred electronically to the details below. We do not accept cheques.

Account name: Atom Bank
Sort code: 60-00-01
Account number: 48540870
Payment reference: [customer mortgage account number]

Should you have any queries, contact customersupport@atombank.co.uk or call us on 0333 399 0050.
Aviva Equity Release UK Ltd See 1.11.
Bank of China Operations Department Loan Administration Team, 1 Lothbury, London EC2R 7DB.
mortgage.admin@bank-of-china.com
Bank of Ireland (UK) plc Mortgage Services Department, Bank of Ireland UK, PO Box 3191, One Temple Quay, Bristol, BS1 9HY. Tel No 0345 602 7056; Fax No 0117 943 6555. DX 98850 Bristol 2.
Bank of Ireland as Bank of Ireland Mortgages Mortgage Services Department, Bank of Ireland UK, PO Box 3191, One Temple Quay, Bristol, BS1 9HY. Tel No 0845 6027056; Fax No 0117 943 6555. DX 98850 Bristol 2.
Bank of Scotland Beginning A Bank of Scotland Plc, Mortgage Operations, Pentland House, 8 Lochside Avenue, Edinburgh, EH12 9DJ. Tel: 0345 603 1136 Fax: 0131 339 2366

Repayment funds must be sent electronically to one of the following bank accounts;

80-20-08 08430008
80-27-02 08430026
12-22-61 00139756
80-20-67 00123414
80-20-68 00123435
80-20-70 00123402
80-20-71 00123407
80-20-73 00123609
80-20-74 00123603
80-20-75 00123608
30-15-99 00580006

Please quote the mortgage account number.

Please ensure the bank account details quoted in the redemption statement match one of bank accounts. If you receive a request to remit to another bank account please contact us immediately on 03457 273747 prior to the release of any funds.
Bank of Scotland Beginning O Bank of Scotland Plc, Mortgage Operations, Pentland House, 8 Lochside Avenue, Edinburgh, EH12 9DJ. Tel: 0345 603 1136 Fax: 0131 339 2366

Repayment funds must be sent electronically to one of the following bank accounts;

80-20-08 08430008
12-22-61 00139756
80-20-67 00123414
80-20-68 00123435
80-20-70 00123402
80-20-71 00123407
80-20-73 00123609
80-20-74 00123603
80-20-75 00123608

Please quote the mortgage account number.

Please ensure the bank account details quoted in the redemption statement match one of bank accounts. If you receive a request to remit to another bank account please contact us immediately on 03457 273747 prior to the release of any funds.
Bank of Scotland Private Banking  
Barclays Bank UK PLC Please refer to the redemption statement for details of where to remit the repayment amount.
Barnsley Building Soc, a trading name Yorkshire Building Soc In accordance with the details in the redemption statement.
Better HomeOwnership (Mortgages) 0333 4148153 (for queries)
customer@servicing.bho.co.uk
Birmingham Bank Please contact us to discuss
Birmingham Midshires Discharge - Deeds and Sealing Team at Birmingham Midshires Mortgage Servicing, PO Box 833, 1 Lovell Park Road, Leeds, LS1 9PU.

Repayment funds must be sent electronically to the following bank account:

Heritage HBOS & BM

Sort Code: 30 15 99
Account number: 00580006
Account name: Lloyds Bank plc

Reference: Mortgage Account number (This should be a 16 digit number, being the 14 digit account number, followed by 00 or the relevant sub account number)

Please quote the mortgage account number.

Please ensure the bank account details quoted in the redemption statement match these details. If you receive a request to remit to another bank account please contact us immediately on 03457 273747 prior to the release of any funds.
Bluestone Mortgages As per 14.2.1.
Bradford & Bingley Limited As 1.11a
Britannia, a trading name of The Co-operative Bank plc Existing Mortgage Business, Britannia, Britannia House, Leek Staffordshire Moorlands ST13 5RG or Existing Mortgage Business, C030, Britannia DX 16351 Leek
Buckinghamshire Building Society Buckinghamshire Building Society, High Street,
Chalfont St Giles, Bucks,
HP8 4QB
e-mail mortgages@bucksbs.co.uk
Tel: 01494 879517
Fax: 01494 877259
Chelsea Building Society (a trading name of Yorkshire BS) In accordance with the details in the redemption statement.
CHL Mortgages No remittance should be made until we provide appropriate details
Clydesdale Bank plc The team at Clydesdale Bank
Sunderland
SR43 4JE
Tel – 0800 121 4203

Co-operative Bank plc The Co-operative Bank, Mortgages, 1 Balloon Street, Manchester M4 4BE.
Coutts As advised by us in redemption letter. See 1.11
Coutts Finance Co As advised by us in redemption letter. See 1.11
Coventry Building Society Existing Lending & Insurance,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR

DX18855 Coventry 2.
Tel. 0800 1218899
Fax 02476 839300
Cynergy Bank Mortgage Servicing Team
Cynergy Bank
Account No. 92010002
Sort code: 40-63-77
Danske Bank Please refer to the redemption statement for details of where to remit the repayment amount.

Please send discharges to:

Mortgage Completion Team, Killeaton House
41 Mosside Road, Dunmurry
Belfast, BT17 9HH
DX 2015 NR BELFAST 2
Phone: Please dial directline
Email: gb_mortgages@danskebank.co.uk
Fax: 02890 049703
Darlington Building Society If not sending by EFT (our preferred method)by cheque to - 8 Tubwell Row Branch, Darlington, DL1 1NX
DB UK Bank Ltd db mortgages
PO Box 890
Newport
NP20 9LZ
Tel: 0845 650 6281
DX Address - not available
Dudley Building Society As 1.11a, however please use the following email instead:
Mortgages@dudleybuildingsociety.co.uk
Ecology Building Society As 1.7
Family Building Soc (a trading name of National Counties BS) Family Service Team, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL
First Direct See 1.11
Fleet Mortgages As set out in the redemption statement.
Foundation Home Loans Contact Customer Services Department, Foundation Home Loans Limited, 5 Arlington Square, Downshire Way, Bracknell, Berkshire RG12 1WA or DX 122530 Bracknell (2) or Email:customerservices@foundationhomeloans.co.uk
Tel: 01344 770 8030
for further details
Furness Building Society Mortgage Redemptions at address shown in 1.11.
GE Money Home Lending Ltd Redemptions Department
Gen H As set out in the redemption statement provided to you.
Godiva Mortgages Ltd Existing Lending & Insurance,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
or DX18855 Coventry 2.
Tel. 0800 1218899
Fax. 02476 839300
Habito Hey Habito Limited
PO Box 1173
1 George Street
Uxbridge
UB8 9BW
mymortgage@habito.com
Halifax Discharge to Customer Service Centre. (see redemption statement for address and fax number)

Repayment funds must be sent electronically to the following bank account;

Halifax 30-15-99 00580006

Please quote the mortgage account number.

Please ensure the bank account details quoted in the redemption statement match these details. If you receive a request to remit to another bank account please contact us immediately on 03457 273747 prior to the release of any funds.
Halifax Loans Ltd Discharge to Customer Service Centre. (see redemption statement for address and fax number)

Repayment funds must be sent electronically to the following bank account;

Halifax 30-15-99 00580006

Please quote the mortgage account number.

Please ensure the bank account details quoted in the redemption statement match these details. If you receive a request to remit to another bank account please contact us immediately on 03457 273747 prior to the release of any funds.
Hampden & Co. plc As advised by us in our redemption letter. See 1.11.
Handelsbanken The Branch office instructing you.
Harpenden Building Society As 1.11a
Hinckley and Rugby Building Society Principal Office, Mortgage Department.
Hodge Mortgage Lending Department,
Hodge,
One Central Square,
CARDIFF,
CF10 1FS
Hodge Equity Release Mortgage Lending Department,
Hodge,
One Central Square,
CARDIFF,
CF10 1FS
Holmesdale Building Society as advised on the redemption instuction/ statement.
HSBC UK Bank plc See 1.11
Intelligent Finance Securities, Intelligent Finance, PO Box 890, Leeds, LS1 9UG

Repayment funds must be sent electronically to the following bank account;

Intelligent Finance (IF) 11-91-20 mortgage account number being repaid

Please ensure the bank account details quoted in the redemption statement match these details. If you receive a request to remit to another bank account please contact us immediately on 03457 273747 prior to the release of any funds.


Investec Bank plc Details will be specified in the Redemption Statement.
ITL Mortgages Existing Lending & Insurance,

Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR

or DX 18855 Coventry 2.
Tel. 0800 1218899
Fax. 02476 839300
JPMorgan Chase Bank, N.A. Refer to the redemption statement which contains this information.
Kensington Mortgage Company Ltd Redemption Department, Kensington Mortgage Company Ltd, PO Box 4760, Maidenhead, SL60 1HU.
Kent Reliance (a trading name of OneSavings Bank plc) Lending Department. See address at 16.5.3a
Keystone Property Finance Keystone Property Finance Limited, P O Box 1175 Harmon House 1 George Street Uxbridge, UB8 9BY Tel: 0345 877 8913
Landbay Partners Limited Customer Services Department, Landbay Partners Limited PO Box 1090 Ipswich IP1 9DW (telephone 03300 536825).
Landmark Mortgages Limited Redemptions Manager
Landmark Mortgages
PO Box 656
Durham
DH1 9LY
Tel - 0330 159 7172
Leeds Building Society For cases other than Limited Company Buy to Let cases: Customer Support Administration (as per 16.5.2).

For Limited Company Buy to Let cases no repayment remittance is required to be submitted.
Legal & General Home Finance Ltd Administration Department.
LendInvest See 1.11a
LiveMore Capital LiveMore Capital
PO Box 1202
Uxbridge
UB8 9FT

Telephone: 0344 249 2918
Lloyds Bank plc pre fixed 20/40 Discharge to Customer Service Centre. (see redemption statement for address and fax number)

Repayment funds must be sent electronically to the following bank account;

Lloyds 30-15-99 00317593

Please quote the mortgage account number and the borrower's name.

Please ensure the bank account details quoted in the redemption statement match these details. If you receive a request to remit to another bank account please contact us immediately on 03457 273747 prior to the release of any funds.
Lloyds Bank plc pre fixed 50/30/77 Discharge to Customer Service Centre. (see redemption statement for address and fax number)

Repayment funds must be sent electronically to the following bank account;

Lloyds 30-15-99 00317593

Please quote the mortgage account number and the borrower's name.

Please ensure the bank account details quoted in the redemption statement match these details. If you receive a request to remit to another bank account please contact us immediately on 03457 273747 prior to the release of any funds.
Lloyds TSB Scotland plc By CHAPS only to Lloyds TSB Scotland plc
Sort Code:30-00-02
Account Number:00678711
Quoting the mortgage account number and the borrower's name. Additional interest will be charged if funds received after the redemption date shown on the statement
MORTGAGES
PO BOX 2230
BARNET WAY
BARNWOOD
GLOUCESTER
GL3 9ED

DX 55253 GLOUCESTER (2)
M&S Bank M&S Bank, PO Box 12, Skipton, BD23 2HL. Telephone Number 0345 002 1128 Fax 0345 111 0322
Magellan Homeloans Discharge by electronic transfer only. Cheques are not acceptable.

Details of remittance information should be communicated to

Magellan Homeloans
Ashcombe House
5 The Crescent
Leatherhead,
Surrey,
KT22 8DY
Manchester Building Society Mortgage Customer Services Department.
Market Harborough Building Society As per 16.3.2
Masthaven Bank As per 14.2.1.
Metro Bank plc Mortgage Admin Team, Metro Bank PLC, PO Box 1130, Uxbridge, UB8 9XX.
ModaMortgages Telephone number is 0300 373 0869 – the customer would then select the relevant option.

Email – support@customers-modamortgages.co.uk

Postal Address:
ModaMortgages
PO Box 1044
Ipswich
IP1 9YA.
Molo Finance In accordance with the details on the redemption statement.
Monmouthshire Building Society Mortgage Servicing Department
Monmouthshire Building Society
Monmouthshire House
John Frost Square
Newport
NP20 1PX

mortgageservicingsupport@monbs.com
Mortgage Agency Services Mortgage Agency Services PO Box 138 Plymouth Devon PL1 1XY
Mortgage Express As 1.11a
Mortgage Express No 2  
MPowered Mortgages redemptions.uk@bcmglobal.com
National Counties Building Society Mortgage Account Service Team, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL
National Westminster Bank plc Mortgage Centre - PO Box 123, Greenock, PA15 1EF.

Offset Flexible Mortgage -
NatWest Offset Securities Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0845 878 9338

You do not have to provide or request a discharge for registered land. We will arrange for the mortgage to be discharged following receipt of redemption funds.

We will not provide written confirmation that a charge has been released. Please obtain this information directly from Land Registry using the property title number.
Nationwide Building Society Redemptions CSC1, DX 12500 Moulton Park 4. However, as the discharge is no longer relevant for the majority of cases due to electronic discharges, please send a confirmation letter instead.
Nedbank Private Wealth Ltd Please refer to us.
New Street Mortgages New Street Mortgages, PO Box 4760, Maidenhead, SL60 1HU. Tel: 0333-300-3100, Fax: 0333-300-3132, email: enquiries@newstreetmortgages.com
NRAM Ltd See 1.11a
Paragon Buy to Let Mortgages As advised on redemption statement.
Paragon Residential Owner-Occupied Mortgages As advised on redemption statement.
Paratus AMC Ltd Customer Services Department, Foundation Home Loans Limited, 5 Arlington Square, Downshire Way, Bracknell, Berkshire RG12 1WA or DX 122530 Bracknell (2).
Parity Trust As 1.7
Pepper Money Please send to Pepper Money, Servicing Department Harman House, 1 George Street, Uxbridge, Middlesex, UB8 1QQ
Pepper Money (PUK) Please send to Pepper Money, Servicing Department Harman House, 1 George Street, Uxbridge, Middlesex, UB8 1QQ
Perenna Please refer to the redemption statement.
Platform (a trading name of The Co-operative Bank p.l.c.) Refer to Customer Services Dept, PO Box 237, Plymouth, PL1 1WG or DX 133791 Plymouth 13
Precise Mortgages (Charter Court Financial Services Ltd) Mortgage Servicing Team at PO Box 6075, Wolverhampton, WV10 6TD.
Principality Building Society Mortgage Administration Department
PO Box 89
Queen Street
CARDIFF
CF10 1UA
0330 333 4000
Reliance Bank Ltd Direct to solicitor acting for sale
Rooftop Mortgages Ltd Refer to redemption statement which contains this information.
Saffron Building Society Mortgage.servicing@saffronbs.co.uk
Fax 01799 581901
Saffron Building Society, Saffron House, 1A. Market Street, Saffron Walden, Essex. CB10 1HX
Sainsbury's Bank Sainsbury’s Bank Mortgages, PO Box 12, Gateway House, Gargrave Road, Skipton, BD23 2HL
Santander UK plc To the Mortgage Operations office instructing you.
Scottish Building Society Repayment remittance should be sent to the Office of Scottish Building Society responsible for administration of the mortgage account. Discharges should be sent to:
Head Office
SBS House
193 Dalry Road
Edinburgh EH11 2EF
Scottish Widows Bank By CHAPS only to Scottish Widows Bank

Bank: Lloyds Bank plc
PO BOX 72, Bailey Drive, Gillingham, Business Park, Gillingham

Sort Code: 30-18-05
Account Number: 00030372
Account Name: Scottish Widows Bank

Reference: Quote the mortgage account number and the client?s surname.

Please note that additional interest will be charged if funds received after the redemption date shown on the statement.
Secure Trust Bank PLC Please refer to the redemption statement.
Skipton Building Society Customer Delivery Mortgage Repayments Team
St James Place Bank Mortgage Administration, St James's Place Bank, Administration Centre, PO Box 1869, Livingston EH54 7XS
State Bank of India UK As advised on the Redemptions Statement.
Swansea Building Society 11/12 Cradock Street
Swansea
SA1 3EW
01792 739100
The Mortgage Business Discharge to The Mortgage Business, PO Box 548, Leeds LS1 1WU Fax no. 0845 6039009
Repayment funds must be sent electronically to the account details set out in the redemption statement. With effect from 01/01/08 cheques will not be accepted.
The Mortgage Lender Limited As set out in the redemption statement.
The Mortgage Works Documents - Accounts Servicing
Remittance - electronically
The Royal Bank of Scotland plc Mortgage Centre - PO Box 123, Greenock, PA15 1EF.

Offset Flexible Mortgage - RBS Offset Securities Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4013
Fax: 0845 878 9338

You do not have to provide or request a discharge for registered land. We will arrange for the mortgage to be discharged following receipt of redemption funds.

We will not provide written confirmation that a charge has been released. Please obtain this information directly from Land Registry using the property title number.
The Royal Bank of Scotland plc Direct Line Mortgages As detailed above in 17.1.1.
The Royal Bank of Scotland plc Direct Line One As detailed above in 1.11a.
The Royal Bank of Scotland plc First Active As detailed above in 1.11a.
The Royal Bank of Scotland plc Natwest one Account As detailed above in 1.11a.
The Royal Bank of Scotland plc One Account As detailed above in 1.11a.
The Royal Bank of Scotland plc Virgin One As detailed above in 1.11a.
The Tipton & Coseley Building Society Administration Department.
Together Personal Finance Limited Securities Team
Together Personal Finance Limited
2nd Floor, Lake View
Lakeside
Cheadle
Cheshire
SK8 3GW
Email: securities@togethermoney.com
Topaz Finance Ltd Topaz Finance Limited
Gateway House, Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
0345 389 1672
TSB Bank plc By CHAPS only to TSB Bank plc
Sort Code: 30-28-86
Account Number: 00000000
Quoting the mortgage account number and the borrower's name. Additional interest will be charged if funds received after the redemption date shown on the statement
Ulster Bank As detailed above in 1.11a.
Vida Homeloans Mortgage Services,
Vida Homeloans,
Gateway House,
Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
Virgin Money Existing Mortgages
Virgin Money
Jubilee House
Gosforth
Newcastle upon Tyne
NE3 4PL
Solicitor Helpline: 0345 604 4858
Whistletree (a trading name of TSB Bank plc) Details as 1.11a
Yorkshire Bank Home Loans Ltd The team at Yorkshire Bank
Sunderland
SR43 4JF
Tel – 0800 121 4203

Yorkshire Building Society In accordance with the details in the redemption statement.
Zephyr Homeloans Topaz Finance Limited
Gateway House, Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
0345 389 1672