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Question: 12.3.1. If different from 1.11, contact point for release of retentions/mortgage advance instalments:
| Lender | Answer |
|---|---|
| Accord Buy to Let | As 1.11a. |
| Accord Mortgages Ltd | As 1.11a |
| Adam & Company | See 1.11 |
| Adam & Company International |
See 1.11 |
| Ahli United Bank (UK) plc | Central Administration Unit |
| Aldermore Bank PLC | As 14.2.1. |
| Allied Irish Bank (GB), a trading name of AIB Group (UK) | Refer to AIB Group (UK) plc, Central Securities (GB), 92 Anne Street, Belfast, BT1 3H |
| April Mortgages | As per 1.11 |
| Atom Bank plc | As per 1.11 |
| Aviva Equity Release UK Ltd | We do not make retentions. |
| Bank of China | mortgage.admin@bank-of-china.com |
| Bank of Ireland (UK) plc | See 1.11. |
| Bank of Ireland as Bank of Ireland Mortgages | See 1.11. |
| Bank of Scotland Beginning A |
Customer Service Centre, PO Box 1HA tel no. 0345 8500842 option 1 |
| Bank of Scotland Beginning O | Bank of Scotland Plc, Mortgage Operations, Pentland House, 8 Lochside Avenue, Edinburgh, EH12 9DJ. Tel: 0345 603 1136 Fax: 0131 339 2366 |
| Bank of Scotland Private Banking | |
| Barclays Bank UK PLC | Issuing Office |
| Barnsley Building Soc, a trading name Yorkshire Building Soc | As 1.11a. |
| Better HomeOwnership (Mortgages) | See 1.11 |
| Birmingham Bank | We don't allow retentions or instalments |
| Birmingham Midshires |
Post Completions Team at the office issuing the mortgage instructions. |
| Bluestone Mortgages | As per 1.11. |
| Bradford & Bingley Limited | As 1.11a |
| Britannia, a trading name of The Co-operative Bank plc | Britannia New Lending Britannia House Leek Staffordshire Moorlands ST13 5RG or Britannia New Lending DX 16351 Leek. Telephone and Fax numbers as shown on the letter enclosing the Offer of Advance |
| Buckinghamshire Building Society |
Buckinghamshire Building Society, High Street, Chalfont St Giles, Bucks, HP8 4QB e-mail mortgages@bucksbs.co.uk Tel: 01494 879517 Fax: 01494 877259 |
| Chelsea Building Society (a trading name of Yorkshire BS) | As 1.11a. |
| CHL Mortgages | As per 1.11. |
| Clydesdale Bank plc |
The team at Clydesdale Bank Sunderland SR43 4JE Tel – 0800 121 4203 |
| Co-operative Bank plc |
See 1.11a earlier. |
| Coutts | See 1.11 |
| Coutts Finance Co | See 1.11 |
| Coventry Building Society |
Completions Dept. Oakfield House, PO Box 600, Binley, Coventry, CV3 9YR Tel. 02476 839357 Fax. 024 76839275 |
| Cynergy Bank | As per 1.11.a |
| Danske Bank | As at 1.11a |
| Darlington Building Society | Customer Support Department, Principal Office |
| DB UK Bank Ltd |
db mortgages PO Box 890 Newport NP20 9LZ Tel: 0845 650 6281 DX Address - not available |
| Dudley Building Society | As 1.11a |
| Ecology Building Society | As 1.7 |
| Family Building Soc (a trading name of National Counties BS) |
Family Service Team, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL Email: mortgage.service@familybsoc.co.uk |
| First Direct | |
| Fleet Mortgages | See 1.11a |
| Foundation Home Loans |
We do not offer retentions or phased funds release. |
| Furness Building Society | As 1.11a |
| GE Money Home Lending Ltd | GE Money Home Lending has withdrawn from the UK mortgage market. |
| Gen H | We do not agree retentions of phased funds release. |
| Godiva Mortgages Ltd |
Completions Dept. Oakfield House, PO Box 600, Binley, Coventry, CV3 9YR Tel. 02476 839357 Fax. 024 76839275 |
| Habito | as per 1.11 |
| Halifax |
Customer Service Centre. (see offer for address and fax number) |
| Halifax Loans Ltd |
Halifax Loans Limited, Trinity Road, Halifax, HX1 2RG |
| Hampden & Co. plc | See 1.11 |
| Handelsbanken | Refer to Branch office instructing you. |
| Harpenden Building Society | As 1.11a |
| Hinckley and Rugby Building Society | Principal Office, Mortgage Department, Advances Section. |
| Hodge | We no longer offer retentions |
| Hodge Equity Release | We do not make retentions |
| Holmesdale Building Society | Lender. |
| HSBC UK Bank plc | |
| Intelligent Finance |
Securities, Intelligent Finance, PO Box 890, Leeds, LS1 9UG |
| Investec Bank plc | See 1.11 |
| ITL Mortgages |
Completions Dept. Oakfield House, PO Box 600, Binley, Coventry, CV3 9YR Tel. 02476 839357 Fax. 024 76839275 |
| JPMorgan Chase Bank, N.A. | Refer to Solicitors Instructions. |
| Kensington Mortgage Company Ltd | Kensington Mortgages, New Business Operations Centre, Ascot House, Maidenhead Office Park, Maidenhead, SL6 3QQ. Tel: 03444 990011 Fax: 03444 990022. |
| Kent Reliance (a trading name of OneSavings Bank plc) | |
| Keystone Property Finance | N/A |
| Landbay Partners Limited |
N/A |
| Landmark Mortgages Limited |
New Mortgage Completions Landmark Mortgages PO Box 656 Durham DH1 9LY Tel - 0330 159 7152 |
| Leeds Building Society | As per 1.11a. |
| Legal & General Home Finance Ltd | Same as 11.1a |
| LendInvest | See 1.11a |
| LiveMore Capital | N/A |
| Lloyds Bank plc pre fixed 20/40 | Mortgage Processing. Please see 1.11. |
| Lloyds Bank plc pre fixed 50/30/77 |
Not applicable. |
| Lloyds TSB Scotland plc |
Not applicable. |
| M&S Bank | We do not make retentions or offer instalment mortgages |
| Magellan Homeloans | |
| Manchester Building Society | Mortgage Processing Department. |
| Market Harborough Building Society |
As per 1.7 |
| Masthaven Bank | As per 1.11. |
| Metro Bank plc | As per 1.11. |
| ModaMortgages |
Retentions are not normally acceptable, and lending must be based on the current value of the property, which must represent suitable security at the time of completion. |
| Molo Finance | As 1.11a. |
| Monmouthshire Building Society |
Lending Operations Department Monmouthshire Building Society Monmouthshire House John Frost Square Newport NP20 1PX |
| Mortgage Agency Services |
Mortgage Agency Services PO Box 138 Plymouth Devon PL1 1XY |
| Mortgage Express | As 1.11a |
| Mortgage Express No 2 | |
| MPowered Mortgages | N/A |
| National Counties Building Society |
Mortgage Account Service Team, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL Email: mortgage.service@ncbs.co.uk |
| National Westminster Bank plc | As 1.11a |
| Nationwide Building Society |
Issuing Office Persimmon Retention Scheme - Nationwide accept the Persimmon Retention Scheme and Conveyancers do not need to obtain our consent. We are not involved in the retention process and will release 100% of the mortgage funds to the Conveyancer as normal. It is then between Persimmon, the buyer and their Conveyancer (and the warrantee provider where required) to arbitrate. |
| Nedbank Private Wealth Ltd | Please refer to us. |
| New Street Mortgages |
N/A. New Street will not hold retentions or release funds in stages |
| NRAM Ltd | See 1.11a |
| Paragon Buy to Let Mortgages |
As 1.11a. |
| Paragon Residential Owner-Occupied Mortgages | As 1.11a. |
| Paratus AMC Ltd |
Customer Services Department, Foundation Home Loans Limited, 5 Arlington Square, Downshire Way, Bracknell, Berkshire RG12 1WA or DX 122530 Bracknell (2). Email:customerservicesreferrals@foundationhomeloans.co.uk/ Tel: 0344 770 8030 |
| Parity Trust | As 1.7 |
| Pepper Money | We do not lend under these circumstances. |
| Pepper Money (PUK) | We do not lend under these circumstances. |
| Perenna |
Please contact our Mortgage Servicing team by either telephone: 0333 344 2833 or Email: mortgageservicing@perenna.co.uk |
| Platform (a trading name of The Co-operative Bank p.l.c.) | Refer to Customer Services Dept, PO Box 237, Plymouth, PL1 1WG or DX 133791 Plymouth 13. |
| Precise Mortgages (Charter Court Financial Services Ltd) |
We do not lend Residential & Buy-to-Let mortgage facilities under these circumstances. For Bridging Lending contact the Completions Team at the address stated on the mortgage offer/instructions. |
| Principality Building Society |
Completions Team Mortgage New Business PO Box 89 Queen Street CARDIFF CF10 1UA 0330 333 4021 |
| Reliance Bank Ltd |
mortgages@reliancebankltd.com or 0207 398 5422 - Option 1 Discuss New Lending/Option 2 Discuss existing Reliance Bank Mortgage |
| Rooftop Mortgages Ltd | Refer to the Solicitors instructions. |
| Saffron Building Society |
Mortgage.processing@saffronbs.co.uk for the initial advance Mortgage.servicing@saffronbs.co.uk for subsequent release of retentions/mortgage advance instalments Telephone 01799 582920 Fax 01799 581901 Saffron Building Society, Saffron House, 1A. Market Street, Saffron Walden, Essex. CB10 1HX |
| Sainsbury's Bank | Contact point as detailed in 1.11a. |
| Santander UK plc |
Refer to Mortgage Operations office instructing you. |
| Scottish Building Society | |
| Scottish Widows Bank | New Business Processing (see 1.11a). |
| Secure Trust Bank PLC | As 14.2.1 |
| Skipton Building Society | Completions Team via LMS Secure Link |
| St James Place Bank | Mortgage Administration, St James's Place Bank, Administration Centre, PO Box 1869, Livingston EH54 7XS |
| State Bank of India UK | As 1.11a. |
| Swansea Building Society |
11/12 Cradock Street Swansea SA1 3EW 01792 739100 |
| The Mortgage Business |
The Mortgage Business, PO Box 548, Leeds LS1 1WU Fax no. 0845 6039009 |
| The Mortgage Lender Limited |
completions@themortgagelender.com Tel: 0344 257 0426 |
| The Mortgage Works |
Originations |
| The Royal Bank of Scotland plc | As detailed above in 1.11a. |
| The Royal Bank of Scotland plc Direct Line Mortgages | As detailed above 1.11a. |
| The Royal Bank of Scotland plc Direct Line One | As detailed above in 1.11a. |
| The Royal Bank of Scotland plc First Active |
As detailed above in 1.11a. |
| The Royal Bank of Scotland plc Natwest one Account |
As detailed above in 1.11a. |
| The Royal Bank of Scotland plc One Account | As detailed above in 1.11a. |
| The Royal Bank of Scotland plc Virgin One | As detailed above in 1.11a. |
| The Tipton & Coseley Building Society | Mortgage Department. |
| Together Personal Finance Limited | N/A - Retentions and instalments are not considered. |
| Topaz Finance Ltd | Address and telephone number on Offer of Advance. |
| TSB Bank plc | Not applicable. |
| Ulster Bank |
As detailed above in 1.11a. |
| Vida Homeloans | Vida Homeloans does not offer retentions. |
| Virgin Money |
Mortgage Processing Operations Virgin Money Gosforth Newcastle upon Tyne NE3 4PL Solicitor Helpline: 0845 604 4858 Solicitor Email: postoffer@virginmoney.com |
| Whistletree (a trading name of TSB Bank plc) | Details as 1.11a |
| Yorkshire Bank Home Loans Ltd |
The team at Yorkshire Bank Sunderland SR43 4JF Tel – 0800 121 4203 |
| Yorkshire Building Society | As 1.11a. |
| Zephyr Homeloans | Address and telephone number on Offer of Advance. |