Answers for England and Wales

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Question: 5.10.1. If different from 1.11, contact point if there is a restriction on use.

Lender Answer
Accord Buy to Let As 1.11a.
Accord Mortgages Ltd As 1.11a
Adam & Company See 1.11 and also our 'Separate Instructions'.

Adam & Company International See 1.11 but see also our 'Separate Instructions'.

Ahli United Bank (UK) plc Please refer to New Business/Underwriting - Residential Mortgage Department
Aldermore Bank PLC As 1.11 Please provide details, risk to the bank and possible solutions to mitigate the risk.
Allied Irish Bank (GB), a trading name of AIB Group (UK) Refer to AIB Group (UK) plc, Central Securities (GB), 92 Anne Street, Belfast, BT1 3H
April Mortgages As per 1.11
Atom Bank plc As per 1.11
Aviva Equity Release UK Ltd See 1.11
Bank of China mortgages@bank-of-china.com
Bank of Ireland (UK) plc See 1.11
Bank of Ireland as Bank of Ireland Mortgages See 1.11
Bank of Scotland Beginning A Bank of Scotland Plc, Mortgage Operations, Pentland House, 8 Lochside Avenue, Edinburgh, EH12 9DJ. Tel: 0345 603 1136 Fax: 0131 339 2366
Bank of Scotland Beginning O Address and telephone number on the Mortgage Offer.
Bank of Scotland Private Banking  
Barclays Bank UK PLC Issuing Office. You must furthermore advise the Issuing Office where the permitted use is not wholly residential.
Barnsley Building Soc, a trading name Yorkshire Building Soc As 1.11a.
Better HomeOwnership (Mortgages) See 1.11
Birmingham Bank  
Birmingham Midshires Please advise the Completions Team at the office issuing the mortgage instructions of the nature of the restriction and how our security could be affected. See Offer for contact details.
Bluestone Mortgages As per 1.11.
Bradford & Bingley Limited As 1.11a
Britannia, a trading name of The Co-operative Bank plc Britannia New Lending Britannia House Leek Staffordshire Moorlands ST13 5RG or Britannia New Lending DX 16351 Leek. Telephone and Fax numbers as shown on the letter enclosing the Offer of Advance
Buckinghamshire Building Society Buckinghamshire Building Society, High Street,
Chalfont St Giles, Bucks,
HP8 4QB
e-mail mortgages@bucksbs.co.uk
Tel: 01494 879517
Fax: 01494 877259
Chelsea Building Society (a trading name of Yorkshire BS) As 1.11a.
CHL Mortgages As per 1.11
Clydesdale Bank plc The team at Clydesdale Bank
Sunderland
SR43 4JE
Tel – 0800 121 4203

Co-operative Bank plc See 1.11a earlier.
Coutts See 1.11 but see also our 'Separate Instructions'.
Coutts Finance Co See 1.11
Coventry Building Society New Lending Department,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
Cynergy Bank As per 1.11.b
Danske Bank As for 1.11a.

Please report all material restrictions that could impact value or use of the property.
Darlington Building Society Customer Support Department, Principal Office
DB UK Bank Ltd db mortgages
PO Box 890
Newport
NP20 9LZ
Tel: 0845 650 6281
DX Address - not available
Dudley Building Society As 1.11a
Ecology Building Society As 1.7
Family Building Soc (a trading name of National Counties BS) Loans Underwriting Department, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL
Email: loansunderwriting@familybsoc.co.uk
First Direct  
Fleet Mortgages See 1.11a
Foundation Home Loans See 1.11.a - Provide full details of any restrictions.
Furness Building Society As 1.11a
GE Money Home Lending Ltd GE Money Home Lending has withdrawn from the UK mortgage market.
Gen H Please contact us through Secure Link which is accessed via LMS Conveyancer Zone.
Godiva Mortgages Ltd New Lending Department,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
Habito as per 1.11
Halifax Customer Services Centre,(see offer for address and fax number)
Halifax Loans Ltd Halifax Loans Limited, Trinity Road, Halifax, HX1 2RG
Hampden & Co. plc See 1.11
Handelsbanken Refer to Branch office instructing you.
Harpenden Building Society As 1.11a
Hinckley and Rugby Building Society Principal Office, Completions Team
Hodge These may only be acceptable if the offer of mortgage and/or your instructions make clear that we are fully aware of the restriction. In all other cases, report to us (as per 1.11a) providing full details of any restriction and impacts and await our decision before proceeding.
Hodge Equity Release These may only be acceptable if the offer of mortgage and/or your instructions make clear that we are fully aware of the restriction. In all other cases, report to us (as per 1.11a) providing full details of any restriction and impacts and await our decision before proceeding.
Holmesdale Building Society Lender.
HSBC UK Bank plc  
Intelligent Finance Securities, Intelligent Finance, PO Box 890, Leeds, LS1 9UG


Investec Bank plc See 1.11
ITL Mortgages New Lending Department,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
JPMorgan Chase Bank, N.A. Refer to office issuing Mortgage Instructions.
Kensington Mortgage Company Ltd Kensington Mortgages, New Business Operations Centre, Ascot House, Maidenhead Office Park, Maidenhead, SL6 3QQ. Tel: 03444 990011 Fax: 03444 990022.
Kent Reliance (a trading name of OneSavings Bank plc)  
Keystone Property Finance As 1.11a giving full details and your recommendations
Landbay Partners Limited Where the security property is leasehold, the lessee must not be in breach of any covenant when letting.

Where the security property is leasehold or freehold, there must be no restriction on the use of the property for example as a single unit.
Landmark Mortgages Limited New Mortgage Completions
Landmark Mortgages
PO Box 656
Durham
DH1 9LY

Tel - 0330 159 7152
Leeds Building Society Mortgage Lending Department (as per 1.11a) providing full details of any restriction.
Legal & General Home Finance Ltd Same as 1.11a
LendInvest See 1.11a
LiveMore Capital As 1.11a
Lloyds Bank plc pre fixed 20/40 Mortgage Processing. Please see 1.11.
Lloyds Bank plc pre fixed 50/30/77 Mortgage Processing. Please see 1.11a
Lloyds TSB Scotland plc Mortgage Processing. Please see 1.11a
M&S Bank M&S Bank, PO Box 12, Skipton, BD23 2HL. Telephone Number 0345 002 1128 Fax 0345 111 0322
Magellan Homeloans Issuing Office
Manchester Building Society Underwriting Department.
Market Harborough Building Society As per 1.7
Masthaven Bank As per 1.11.
Metro Bank plc As per 1.11.
ModaMortgages Not applicable.
Molo Finance As 1.11a.
Monmouthshire Building Society Lending Operations Department
Monmouthshire Building Society
Monmouthshire House
John Frost Square
Newport
NP20 1PX
Mortgage Agency Services Mortgage Agency Services PO Box 138 Plymouth Devon PL1 1XY
Mortgage Express As 1.11a
Mortgage Express No 2  
MPowered Mortgages As 1.11a giving full details with your advice and recommendations.
National Counties Building Society Loans Underwriting Department, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL
Email: loansunderwriting@ncbs.co.uk
National Westminster Bank plc As 1.11a
Nationwide Building Society Issuing Office. Please report all material restrictions that could impact value or use of the property. For Resale Restrictions and Special Schemes please also ensure the scheme complies with our requirements as documented on our website at nationwide.co.uk/-/media/MainSite/documents/about/media-centre-and-specialist-areas/information-for-lawyers/low-cost-home-ownership-special-schemes.pdf . Please advise us if the restriction does not meet our requirements as the case will not be able to proceed.
Nedbank Private Wealth Ltd You must refer to us.
New Street Mortgages New Street Mortgages, PO Box 4761, Maidenhead, SL60 1HW. Tel: 0333-300-3100, Fax: 0333-300-3132, email: enquiries@newstreetmortgages.com
NRAM Ltd See 1.11a
Paragon Buy to Let Mortgages As 1.11a.
Paragon Residential Owner-Occupied Mortgages As 1.11a.
Paratus AMC Ltd New Business Department, Foundation Home Loans, 5 Arlington Square, Downshire Way, Bracknell, RG12 1WA
Email: FHL@foundationhomeloans.co.uk
Tel: 0344 770 8033
giving full details and your recommendations.
Parity Trust As 1.7
Pepper Money Please contact Pepper Money Completions department on 0333 370 1101 or email lendingenquiries@pepper.money

Please ensure the scheme and application meets our requirements set out in our Affordable Housing Guidance notes: <a href="https://pepper.money/file/Housing-Schemes-Lender-Handbook.pdf">https://pepper.money/file/Housing-Schemes-Lender-Handbook.pdf</a>
Pepper Money (PUK) Please contact Pepper Money Completions department on 0333 370 1101 or email lendingenquiries@pepper.money.

Please ensure the scheme and application meets our requirements set out in our Affordable Housing Guidance notes: <a href="https://pepper.money/file/Housing-Schemes-Lender-Handbook.pdf">https://pepper.money/file/Housing-Schemes-Lender-Handbook.pdf</a>
Perenna Please contact our Mortgage team by either telephone: 0330 341 2013 or Email: conveyancing@perenna.co.uk
Platform (a trading name of The Co-operative Bank p.l.c.) Refer to office issuing Mortgage Instructions.
Precise Mortgages (Charter Court Financial Services Ltd)  
Principality Building Society As in 1.7:
Mortgage New Business
PO Box 89
Queen Street
CARDIFF
CF10 1UA
0330 333 4021

Refer to us and await our decision before proceeding
Reliance Bank Ltd mortgages@reliancebankltd.com or
0207 398 5422 - Option 1 Discuss New Lending/Option 2 Discuss existing Reliance Bank Mortgage
Rooftop Mortgages Ltd The address and contact details shown on the mortgage offer.
Saffron Building Society Mortgage Processing Team
Saffron Building Society, Saffron House, 1A. Market Street, Saffron Walden, Essex. CB10 1HX

Mortgage.processing@saffronbs.co.uk
Telephone 01799 582966
Fax 01799 581901
Sainsbury's Bank Contact point as detailed in 1.11a.
Santander UK plc These may only be acceptable if the offer of mortgage and/or your instructions make clear that Santander was fully aware of the restriction.In all other cases report the position to the Mortgage Operations office instructing you.
Scottish Building Society  
Scottish Widows Bank New Business Processing (see 1.11a).
Secure Trust Bank PLC As 1.11
Skipton Building Society Completions Team via LMS Secure Link.

For Buy to Let mortgages of leasehold properties:
- the letting must not breach any of the lessee’s covenants; and
- consent of the lessor must be obtained if necessary
St James Place Bank Mortgage Administration, St James's Place Bank, Administration Centre, PO Box 1869, Livingston EH54 7XS
State Bank of India UK As 1.11a
Swansea Building Society 11/12 Cradock Street
Swansea
SA1 3EW
01792 739100
The Mortgage Business The Mortgage Business, PO Box 548, Leeds LS1 1WU. Fax no. 0845 6039009
The Mortgage Lender Limited completions@themortgagelender.com

Tel: 0344 257 0426
The Mortgage Works Issuing Office - please report all restrictions that could impact resale, value or use of the property.
The Royal Bank of Scotland plc As detailed above in 1.11a.
The Royal Bank of Scotland plc Direct Line Mortgages As detailed above in 1.11a.
The Royal Bank of Scotland plc Direct Line One As detailed above in 1.11a.
The Royal Bank of Scotland plc First Active As detailed above in 1.11a.
The Royal Bank of Scotland plc Natwest one Account As detailed above in 1.11a.
The Royal Bank of Scotland plc One Account As detailed above in 1.11a.
The Royal Bank of Scotland plc Virgin One As detailed above in 1.11a.
The Tipton & Coseley Building Society Mortgage Department.
Together Personal Finance Limited Contact point as detailed in 1.11a above.
Topaz Finance Ltd Topaz Finance Limited
Gateway House, Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
0345 389 1672
TSB Bank plc Mortgage Processing. Please see 1.11a
Ulster Bank As detailed above in 1.11a.
Vida Homeloans As 1.11a
Virgin Money Mortgage Processing
Operations
Virgin Money
Gosforth
Newcastle upon Tyne
NE3 4PL
Solicitor Helpline: 0845 604 4858
Solicitor Email: postoffer@virginmoney.com
Whistletree (a trading name of TSB Bank plc) Details as 1.11a
Yorkshire Bank Home Loans Ltd The team at Yorkshire Bank
Sunderland
SR43 4JF
Tel – 0800 121 4203

Yorkshire Building Society As 1.11a.
Zephyr Homeloans