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Question: 5.10.8. Contact for service charge matters.
| Lender | Answer |
|---|---|
| Accord Mortgages Ltd |
As 4.1.1.2. |
| Atom Bank plc | Please raise a query via Secure Link which is accessed through Conveyancer Zone and the panel membership dashboard, or contact us via telephone at 03333 990055, or via email at conveyancing@digitalmortgages.net. |
| Aviva Equity Release UK Ltd |
We require you to obtain confirmation from the borrower’s solicitor that there is no provision within the lease for any service charge to increase using unreasonable multipliers, for example, the service charge doubling every 5 years. See 1.10 |
| Bank of Ireland (UK) plc | See 1.10 |
| Bank of Ireland as Bank of Ireland Mortgages | See 1.10 |
| Bank of Scotland Beginning A |
Address & telephone number on Mortgage Offer |
| Bank of Scotland Beginning O |
Address & telephone number on Mortgage Offer |
| Barclays Bank UK PLC |
Issuing Office If you are in receipt of an EWS1 form for the property, please only forward it to Barclays if the form indicates a rating of A3 or B2 This form must be accompanied by an accompanying letter (on the signatory firm’s headed notepaper). This must relate back to the subject property, confirm the firm’s area of business expertise, that the full property has been inspected and be signed by the EWS1 signatory. Do not send on EWS1 forms for new build properties completed after 1 January 2020. |
| Birmingham Midshires |
Completions Team at office issuing mortgage instructions. |
| Bradford & Bingley Limited |
As 1.10a |
| Britannia, a trading name of The Co-operative Bank plc |
Britannia New Lending Britannia House Leek Staffordshire Moorlands ST13 5RG or Britannia New Lending Britannia DX16351 Leek Telephone and fax Numbers as shown on the letter enclosing the Offer of Advance |
| Chelsea Building Society (a trading name of Yorkshire BS) | As 4.1.1.2. |
| CHL Mortgages | Customer Services, Capital Home Loans Ltd, Admiral House, Harlington Way, Fleet, Hants GU51 4YA |
| Co-operative Bank plc | See 1.10a earlier. |
| Coventry Building Society | CBS Instructing Office. |
| Danske Bank |
As for 1.10a You must report to us if you are made aware of a potential significant increase in the level of the service charge in the three-year period after the date of our instructions. |
| DB UK Bank Ltd |
db mortgages PO Box 890 Newport NP20 9LZ Tel: 0845 650 6281 DX Address - not available |
| Ecology Building Society |
As in 1.10 |
| First Direct | See 1.10b for contact points |
| First Trust Bank |
Mortgage Business Team AIB NI 92 Ann Street Belfast BT1 3HH Telephone no. 0345 600 5925 Mortgage.completions@aib.ie |
| GE Money Home Lending Ltd | GE Money Home Lending has withdrawn from the UK mortgage market. |
| Godiva Mortgages Ltd | GML Instructing Office. |
| Halifax | Customer Service Centre, (see offer for address and telephone/fax numbers). |
| Halifax Loans Ltd | Halifax Loans Limited, Trinity Road, Halifax, HX1 2RG. |
| Hampden & Co. plc | |
| HSBC UK Bank plc | See 1.10b for contact points |
| HSMS |
Yes |
| Intelligent Finance |
Securities, Intelligent Finance, PO Box 890, Leeds, LS1 9UG |
| ITL Mortgages | ITL Instructing Office. |
| Kensington Mortgage Company Ltd | Kensington Mortgages, New Business Operations Centre, Ascot House, Maidenhead Office Park, Maidenhead, SL6 3QQ. Tel: 03444 990011 Fax: 03444 990022. |
| Landmark Mortgages Limited |
New Mortgage Completions Landmark Mortgages PO Box 656 Durham DH1 9LY Tel - 0330 159 7152 |
| Leeds Building Society | As per 1.10a. |
| Lloyds Bank plc | Mortgage Processing. Please see 1.10. |
| Lloyds TSB Scotland plc | Mortgage Processing. Please see 1.10a |
| M&S Bank | M&S Bank, PO Box 12, Skipton, BD23 2HL. Telephone Number 0345 002 1128 Fax 0345 111 0322 |
| Mortgage Express |
As 1.10a |
| Mortgage Express (No 2) |
As 1.10a |
| National Westminster Bank plc | As detailed above in 1.10 |
| Nationwide Building Society |
Issuing Office. Where you are made aware that the service charge will increase significantly (i.e. by greater than £1000 p/a), please advise us what the new level will be and why. Where you have been advised that works are planned to the property which our applicant is liable for please provide: a) A full list of works to be undertaken b) An estimated timescale to undertake the work c) The cost of works and the contribution required from our applicant. |
| New Street Mortgages | New Street Mortgages, PO Box 4761, Maidenhead, SL60 1HW. Tel: 0333-300-3100, Fax: 0333-300-3132, email: enquiries@newstreetmortgages.com |
| NRAM Ltd | As 1.10a |
| Platform (a trading name of The Co-operative Bank p.l.c.) |
Refer to office issuing mortgage instructions. |
| Rooftop Mortgages Ltd |
The address and contact details shown on the mortgage offer |
| Sainsbury's Bank | Contact point as detailed in 1.10a |
| Santander UK plc | Refer to the Mortgage Operations office instructing you. |
| Scottish Widows Bank | New Business Processing (see 1.10). |
| The Mortgage Business |
The Mortgage Business plc, PO Box 548, Leeds LS1 1WU |
| The Royal Bank of Scotland plc |
As detailed above in 1.10. |
| TSB Bank plc | Mortgage Processing. Please see 1.10a |
| UCB Home Loans Corporation Ltd |
See 1.10 |
| Ulster Bank |
As detailed above in 1.10 |
| Virgin Money |
Mortgage Processing Operations Virgin Money Gosforth Newcastle upon Tyne NE3 4PL Solicitor Helpline: 0845 604 4858 Solicitor Email: postoffer@virginmoney.com |
| Yorkshire Building Society |
As 4.1.1.2. |