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Question: 1.11. Contact point if standard documents are inappropriate.

Lender Answer
Accord Buy to Let As 1.11a. Please note that no pre-existing second charges are permitted to remain at completion. Any existing mortgage must be repaid and the Charge cancelled at the Land Registry.
Accord Mortgages Ltd In the first instance as above. Lending Shared Services may then ask you to contact Group Legal, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. We do not accept other lenders' Deeds of Postponement/Ranking Agreements so you must ensure that our own form of Deed of Postponement/Ranking Agreement is used.
Adam & Company As detailed above in 1.11a


Adam & Company International As detailed above in 1.11a
Aldermore Bank PLC As above.
Allied Irish Bank (GB), a trading name of AIB Group (UK) Refer to AIB Group (UK) plc, Central Securities (GB), 92 Anne Street, Belfast, BT1 3H
Atom Bank plc Please raise a query via Secure Link which is accessed through Conveyancer Zone and the panel membership dashboard, or contact us via telephone at 03333 990055, or via email at conveyancing@digitalmortgages.net.
Aviva Equity Release UK Ltd Aviva Equity Release UK Limited
PO Box 520
Surrey Street
Norwich
NR1 3WG
or please call 0800 206 2014
Bank of China mortgages@bank-of-china.com
Bank of Ireland (UK) plc For LMS managed cases, please contact us through the LMS portal. Alternatively, the address details and the telephone & fax numbers can be found on the first page of the Offer.
Bank of Ireland as Bank of Ireland Mortgages For LMS managed cases, please contact us through the LMS portal. Alternatively, the address details and the telephone & fax numbers can be found on the first page of the Offer.
Bank of Scotland Beginning A Customer Service Centre, PO Box 1HA, Newcastle Upon Tyne, NE99 1HA. Fax no. Fax no. 0845 1221034
Bank of Scotland Beginning O Bank of Scotland Plc, Mortgage Operations, Pentland House, 8 Lochside Avenue, Edinburgh, EH12 9DJ. Tel: 0345 603 1136 Fax: 0131 339 2366
Barclays Bank UK PLC Issuing Office
Birmingham Midshires Completions Team at office issuing mortgage instructions
Bluestone Mortgages Address: Settlements Team, Bluestone Mortgages, 3rd Floor, 22 Chancery Lane, London, WC2A 1 LS

Tel no: 0800 368 1833 Option 3
Email Settlements@bluestone.co.uk
Bradford & Bingley Limited As above
Britannia, a trading name of The Co-operative Bank plc Britannia New Lending, Britannia House, Leek Staffordshire Moorlands ST13 5RG or Britannia New Lending DX 16351 Leek. Telephone and fax numbers as shown on the offer of advance
Chelsea Building Society (a trading name of Yorkshire BS) In the first instance as above. You may then be asked to contact Group Legal, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. We do not accept other lenders' Deeds of Postponement/Ranking Agreements so you must ensure that our own form of Deed of Postponement (Ranking Agreement) is used.
Clydesdale Bank plc Mortgage Services
PO BOX 3105
Clydebank
Glasgow
G60 9AU
Tel - 0800 121 4203
Co-operative Bank plc Address and other contact details as stared in the letter of instruction, quoting our reference.
Coutts As detailed above in 1.11a
Coventry Building Society New Lending Department,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
Darlington Building Society Principal Office:
Customer Support Department
Sentinel House
Morton Road
Darlington
DL1 4PT
DB UK Bank Ltd db mortgages
PO Box 890
Newport
NP20 9LZ
Tel: 0845 650 6281
DX Address - not available
Ecology Building Society As in 1.11a
First Direct first direct, 40 Wakefield Road, Leeds, LS98 1FD. Telephone Number 0113 236 7032 Fax Number: 0345 5870395
Foundation Home Loans WITNESSING OF DOCUMENTS
1. We require a third party to be present and to witness the signing of our documents.
2. We will not accept witnessing of documents via video conferencing service.


INDEPENDENT LEGAL ADVICE DELIVERED BY VIDEO CONFERENCING

Contact point for enquiries:
New Business Department, Foundation Home Loans, 5 Arlington Square, Downshire Way, Bracknell, RG12 1WA
Email: FHL@foundationhomeloans.co.uk
Tel: 01344 770 8033

Please see our Distance Independent Legal Advice Certificate which can be obtained at:
https://www.foundationforintermediaries.co.uk/
document-library/


Furness Building Society Centralised Mortgage Processing Furness Building Society,
51/55 Duke Street,
Barrow-in-Furness,
Cumbria. LA14 1RT
GE Money Home Lending Ltd GE Money Home Lending has withdrawn from the UK mortgage market.
Godiva Mortgages Ltd New Lending Department,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
Halifax Mortgage Completions Helpline, Mortgage Services, Trinity Road, Halifax HX1 2RG. Fax no. 0345 1221034
Halifax Loans Ltd Mortgages Helpdesk, Mortgage Operations, Trinity Road, Halifax HX1 2RG.
Hampden & Co. plc Address and telephone number as stated in the Letter of Instruction quoting our reference. If you use a PC, fax or email, you should keep a paper copy.
Handelsbanken Refer to Branch office instructing you.
Hodge Postoffer@hodge.co.uk
Hodge Equity Release Postoffer@hodge.co.uk
HSBC UK Bank plc See 1.11a
HSMS As 1.11a
Intelligent Finance Securities, Intelligent Finance, PO Box 890, Leeds, LS1 9UG

ITL Mortgages New Lending Department,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
Kensington Mortgage Company Ltd Kensington Mortgages, New Business Operations Centre, Ascot House, Maidenhead Office Park, Maidenhead, SL6 3QQ. Tel: 03444 990011 Fax: 03444 990022.
Landbay Partners Limited See 1.11a – legals@landbay.co.uk
Landmark Mortgages Limited Porting Team
Landmark Mortgages
PO Box 656
Durham
DH1 9LY
OR
Landmark Mortgages DX 727483, Sunderland 13
Tel: 0330 159 7172
Leeds Building Society Mortgage Lending Department.
26 Sovereign Street, Leeds, LS1 4BJ
DX 12299 Leeds 1
Direct Dial Tel: See Mortgage Offer
Email: mldsolicitor@leedsbuildingsociety.co.uk (only for accounts with a case reference beginning with an ‘L’ and Limited Company Buy to Let cases)
Email: lbssecurecomms@leedsbuildingsociety.co.uk (only for accounts with a Mortgage Application Number)
Legal & General Home Finance Ltd Same as 1.11a
LendInvest BTL Loans: The BTL Completions Team 0203 8466838 or btlcompletions@lendinvest.com

Regulated Bridge Loans: The Regulated Bridge Completions Team 0203 846 6865

Regulated Residential Lending:The Regulated Residential Lending Completions Team resiops@lendinvest.com or 0203 846 6814
LiveMore Capital As 1.11a
Lloyds Bank plc pre fixed 40 Mortgage Processing. Please see 1.11a.
Lloyds Bank plc pre fixed 50 Mortgage Processing (see 1.11a)
Lloyds TSB Scotland plc Mortgage Processing see 1.11a)
M&S Bank M&S Bank, PO Box 12, Skipton, BD23 2HL. Telephone Number 0345 002 1128 Fax 0345 111 0322
Magellan Homeloans Magellan Homeloans
Ashcombe House
5 The Crescent
Leatherhead,
Surrey,
KT22 8DY
Masthaven Bank Address: Mortgages Team, Masthaven Bank Limited, 15-18 Rathbone Place, London, W1T 1HU. Telephone: 0207 036 2020
Metro Bank Plc Contact Mortgage Operations Helpdesk.
0203 402 8076 or mortgagecompletions@metrobank.plc.uk.
Mortgage Agency Services Mortgage Agency Services PO Box 138 Plymouth Devon PL1 1XY
Mortgage Express See 1.11a
Mortgage Express No 2 As 1.11a
National Westminster Bank plc As detailed above in 1.11a
Nationwide Building Society Issuing Office
Nedbank Private Wealth Ltd You must refer to us.
New Street Mortgages New Street Mortgages, PO Box 4761, Maidenhead, SL60 1HW. Tel: 0333-300-3100, Fax: 0333-300-3132, email: enquiries@newstreetmortgages.com
NRAM Ltd As 1.11a
Paragon Buy to Let Mortgages As 1.11a.
Platform (a trading name of The Co-operative Bank p.l.c.) Refer to office issuing mortgage instructions
Precise Mortgages (Charter Court Financial Services Ltd) Completions Team at the address stated on the Mortgage Offer/Instructions along with your recommendations for the correct documents.
Rooftop Mortgages Ltd The address and contact details shown on the mortgage offer
Sainsbury's Bank Contact point as detailed in 1.11a.
Santander UK plc Refer to Mortgage Operations office instructing you.
Scottish Building Society Office of Scottish Building Society that issued mortgage offer.
Scottish Widows Bank New Business Processing
Scottish Widows Bank
PO Box 883
LEEDS
LS1 9TY

Phone: refer to our Letter of Offer for individual case Completion Officer's direct dial number.
Standard documents to be obtained from:
www.scottishwidows.co.uk/bankconveyancers
Skipton Building Society (i) Mortgage Lending Team via LMS Secure Link
(ii) Commercial Servicing Team
St James Place Bank Legal, St. James's Place Bank, 8 Lochside Avenue, Edinburgh Park, South Gyle, Edinburgh EH12 9DJ.
The Mortgage Business Mortgage Completions Helpline, Mortgage Services, Trinity Road, Halifax HX1 2RG. Fax no.0845 1221034
The Mortgage Lender Limited completions@themortgagelender.com

Tel: 0344 257 0426
Please include your recommendations for the correct documents.
The Mortgage Works Issuing office - as shown on the front of the offer
The Royal Bank of Scotland plc As detailed above in 1.11a
The Royal Bank of Scotland plc Direct Line Mortgages As detailed above in 1.11a.
The Royal Bank of Scotland plc Direct Line One As detailed above in 1.11a.
The Royal Bank of Scotland plc First Active As detailed above in 1.11a.
The Royal Bank of Scotland plc Natwest one Account As detailed above in 1.11a.
The Royal Bank of Scotland plc One Account As detailed above in 1.11a.
The Royal Bank of Scotland plc Virgin One As detailed above in 1.11a.
Topaz Finance Ltd Topaz Finance Limited
Gateway House, Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
0345 389 1672
TSB Bank plc Mortgage Processing see 1.11a)
UCB Home Loans Corporation Ltd Issuing Office - as shown on front of the Offer
Ulster Bank As detailed above in 1.11a
Vida Homeloans Tel: 0330 246246 or
Email: completions@vidahomeloans.co.uk
Virgin Money Existing Mortgages
Virgin Money
Jubilee House
Gosforth
Newcastle upon Tyne
NE3 4PL
or DX 60350 Gosforth 2
Solicitors Helpline: 0345 604 4858
Fax.: 0191 213 4243.
Whistletree (a trading name of TSB Bank plc) Details as 1.11a
Yorkshire Bank Home Loans Ltd Mortgage Services
PO BOX 3105
Clydebank
Glasgow
G60 9AU
Tel - 0800 121 4203
Yorkshire Building Society In the first instance as above. The Society's branch or department may then ask you to contact Group Legal whose address is Yorkshire Building Society, Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ. We do not accept other lenders' Deeds of Postponement/Ranking Agreements so you must ensure that our own form of Deed of Postponement (Ranking Agreement)is used.