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Question: 12.3.1. If different from 1.11, contact point for release of retentions/mortgage advance instalments.

Lender Answer
Accord Buy to Let As 1.11a
Accord Mortgages Ltd As 1.11a
Adam & Company As detailed above in 1.11a
Adam & Company International As detailed above in 1.11a
Aldermore Bank PLC As 14.2.1
Allied Irish Bank (GB), a trading name of AIB Group (UK) Refer to AIB Group (UK) plc, Central Securities (GB), 92 Anne Street, Belfast, BT1 3H
Atom Bank plc As 1.11 above
Aviva Equity Release UK Ltd We do not make retentions
Bank of China mortgage.admin@bank-of-china.com
Bank of Ireland (UK) plc See 1.11
Bank of Ireland as Bank of Ireland Mortgages See 1.11
Bank of Scotland Beginning A Customer Service Centre, PO Box 1HA, Newcastle Upon Tyne, NE99 1HA tel no. 0345 6002026 option 1
Bank of Scotland Beginning O Bank of Scotland Plc, Mortgage Operations, Pentland House, 8 Lochside Avenue, Edinburgh, EH12 9DJ. Tel: 0345 603 1136 Fax: 0131 339 2366
Barclays Bank UK PLC Issuing Office
Birmingham Midshires Post Completions Team at office issuing mortgage instructions
Bluestone Mortgages As per 1.11.
Bradford & Bingley Limited As 1.11a
Britannia, a trading name of The Co-operative Bank plc Britannia New Lending Britannia House Leek Staffordshire Moorlands ST13 5RG or Britannia New Lending DX16351 Leek
Chelsea Building Society (a trading name of Yorkshire BS) As 1.11a.
Clydesdale Bank plc The team at Clydesdale Bank
Sunderland
SR43 4JE
Tel – 0800 121 4203
Co-operative Bank plc See 1.11a earlier.
Coutts As detailed above in 1.11a


Coventry Building Society Completions Dept.
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR

Tel. 02476 839357
Fax. 02476 839275
Darlington Building Society Principal Office:
Customer Support Department
Sentinel House
Morton Road
Darlington
DL1 4PT
DB UK Bank Ltd db mortgages
PO Box 890
Newport
NP20 9LZ
Tel: 0845 650 6281
DX Address - not available
Ecology Building Society As in 1.11a
First Direct We do not make retentions or offer instalment mortgages
Foundation Home Loans We do no offer retentions or phased funds release.

Furness Building Society Mortgage Completions,
Furness Building Society,
51/55 Duke Street,
Barrow-in-Furness,
Cumbria. LA14 1RT
GE Money Home Lending Ltd GE Money Home Lending has withdrawn from the UK mortgage market.
Godiva Mortgages Ltd Completions Dept.
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR


Tel. 02476 839357
Fax. 02476 839275
Halifax Customer Service Centre.(see offer for address and fax number)
Halifax Loans Ltd HLL as of 1.11a.
Hampden & Co. plc See 1.11
Handelsbanken Refer to Branch office instructing you.
Hodge As per 1.11a
Hodge Equity Release As per 1.11a
HSBC UK Bank plc We do not make retentions or offer instalment mortgages
HSMS As 1.11a
Intelligent Finance As at 1.11a
ITL Mortgages Completions Dept.
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR

Tel. 02476 839357
Fax. 02476 839275
Kensington Mortgage Company Ltd As 1.11a
Landbay Partners Limited See 1.11a legals@landbay.co.uk
Landmark Mortgages Limited Porting Team
Landmark Mortgages
PO Box 656
Durham
DH1 9LY
OR
Landmark Mortgages DX 727483, Sunderland 13
Tel: 0330 159 7172
Leeds Building Society As per 1.11a.
Legal & General Home Finance Ltd Same as 11.1a
LendInvest See 1.11a
LiveMore Capital N/A
Lloyds Bank plc pre fixed 40 Not applicable
Lloyds Bank plc pre fixed 50 Mortgage Processing (see 1.11a)
Lloyds TSB Scotland plc Mortgage Processing (see 1.11a)
M&S Bank We do not make retentions or offer instalment mortgages
Magellan Homeloans Issuing Office
Masthaven Bank As per 1.11.
Metro Bank Plc As per 1.11.
Mortgage Agency Services Mortgage Agency Services PO Box 138 Plymouth Devon PL1 1XY
Mortgage Express As 1.11a
Mortgage Express No 2 As 1.11a
National Westminster Bank plc As detailed above in 1.11a
Nationwide Building Society Issuing Office

Persimmon Retention Scheme - Nationwide accept the Persimmon Retention Scheme and Conveyancers do not need to obtain our consent. We are not involved in the retention process and will release 100% of the mortgage funds to the Conveyancer as normal. It is then between Persimmon, the buyer and their Conveyancer (and the warrantee provider where required) to arbitrate.
Nedbank Private Wealth Ltd Please refer to us for instructions.
New Street Mortgages N/A. New Street will not hold retentions or release funds in stages
NRAM Ltd As 1.11a
Paragon Buy to Let Mortgages As 1.11a.
Platform (a trading name of The Co-operative Bank p.l.c.) Refer to the Customer Services Dept. PO Box 237, Plymouth PL1 1WG or DX 133791 Plymouth 13
Precise Mortgages (Charter Court Financial Services Ltd) We do not lend Long Term mortgage facilities under these circumstances.

For Short Term Lending contact the Completions Team at the address stated on the mortgage offer/instructions.
Rooftop Mortgages Ltd Refer to the Solicitors instructions
Sainsbury's Bank Contact point as detailed in 1.11a.
Santander UK plc Refer to Mortgage Operations office instructing you.
Scottish Building Society  
Scottish Widows Bank New Business Processing (see 1.11a)
Skipton Building Society (i) Completions Team via LMS Secure Link
(ii) Commercial Servicing Team
St James Place Bank Mortgage Administration, St. James's Place Bank, Administration Centre, PO Box 1869, Livingston EH54 7XS.
The Mortgage Business The Mortgage Business PO Box 548, Leeds LS1 1WU Fax no. 08456039009
The Mortgage Lender Limited completions@themortgagelender.com

Tel: 0344 257 0426
The Mortgage Works Originations
The Royal Bank of Scotland plc As detailed above in 1.11a
The Royal Bank of Scotland plc Direct Line Mortgages As detailed above in 1.11a.
The Royal Bank of Scotland plc Direct Line One As detailed above in 1.11a.
The Royal Bank of Scotland plc First Active As detailed above in 1.11a.
The Royal Bank of Scotland plc Natwest one Account As detailed above in 1.11a.
The Royal Bank of Scotland plc One Account As detailed above in 1.11a.
The Royal Bank of Scotland plc Virgin One As detailed above in 1.11a.
Topaz Finance Ltd Topaz Finance Limited
Gateway House, Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
0345 389 1672
TSB Bank plc Mortgage Processing (see 1.11a)
UCB Home Loans Corporation Ltd Originations
Ulster Bank As detailed above in 1.11a
Vida Homeloans Vida Homeloans does not offer retentions.
Virgin Money Mortgage Processing
Operations
Virgin Money
Gosforth
Newcastle upon Tyne
NE3 4PL
Solicitor Helpline: 0845 604 4858
Solicitor Email: postoffer@virginmoney.com
Whistletree (a trading name of TSB Bank plc) Details as 1.11a
Yorkshire Bank Home Loans Ltd The team at Yorkshire Bank
Sunderland
SR43 4JF
Tel – 0800 121 4203
Yorkshire Building Society As 1.11a.