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Question: 14.2.1. Where should the title deeds and documents be sent?

Lender Answer
Accord Buy to Let Securities Team, Mortgage Service, Accord Mortgages Limited, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. DX 11798 Bradford.
Accord Mortgages Ltd Securities Team, Mortgage Service, Accord Mortgages Limited, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. DX 11798 Bradford.
Adam & Company The address provided in the Demat Deeds Schedule. You should seek the Borrowers instructions in relation to all other title deeds and documents which we do not require (as detailed in our instruction letter and Demat Deeds Schedule)
Adam & Company International The address provided in the Demat Deeds Schedule. You should seek the Borrowers instructions in relation to all other title deeds and documents which we do not require (as detailed in our instruction letter and Demat Deeds Schedule)
Aldermore Bank PLC Only those documents (if any) specified under these responses should be sent to:

Mortgage Services
Aldermore
PO Box 363
Wilmslow
SK9 0BT
Tel: 0333 321 1010
Email: For case references beginning with X, send to mortgage.deeds@aldermore.co.uk, and for case references beginning with Y, send to deeds@aldermore.co.uk Please send Deeds via email.
Allied Irish Bank (GB), a trading name of AIB Group (UK) To the lender – AIB Group (UK) plc, Central Securities (GB), 92 Anne Street, Belfast, BT1 3H
Atom Bank plc Do not send any title deeds to Atom Bank. Please upload copies of the documents we require (stated in 14.2.2) to the LMS system STARS.

The originals are to be retained by the conveyancer and any deeds received by post will be returned to the sender (at the sender’s risk).
Aviva Equity Release UK Ltd See 1.11
Bank of China Only those documents specified in section 14.2.2 below should be sent to Operations Department Loan Administration Team, 1 Lothbury, London EC2R 7DB. All other documents should be handed to the customer(s).
You must ensure that the customer(s) are made aware of the importance of retaining these documents. The lender will not be checking these documents upon receipt.
Bank of Ireland (UK) plc For LMS managed cases, charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2.

For all other cases - Mortgage Services Department, Securities Section, Bank of Ireland UK, PO Box 3191, One Temple Quay, Bristol, BS1 9HY. (DX 98850 Bristol 2)
Bank of Ireland as Bank of Ireland Mortgages For LMS managed cases, charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2.

For all other cases - Mortgage Services Department, Securities Section, Bank of Ireland UK, PO Box 3191, One Temple Quay, Bristol, BS1 9HY. (DX 98850 Bristol 2)
Bank of Scotland Beginning A Registrations, Secured Assets, Barnett Way, Gloucester, GL4 3RL

DX55251 Gloucester 2
Bank of Scotland Beginning O Central Records, 12 Bankhead Terrace, Edinburgh, EH11 4DY
Barclays Bank UK PLC Residential Mortgages -
Barclays Mortgage Services
PO Box 8575
Leicester
LE18 9AW

Buy to Let –
If account number has 6 digits use this address:-
Barclays Mortgage Services
Buy To Let
PO Box 274
Leeds
LS11 1FR

If account number has 10 digits use this address:-
Barclays Mortgage Services
Buy To Let
PO Box 8575
Leicester
LE18 9AW
Birmingham Midshires 1 Lovell Park Road
Leeds
LS1 1NS

DX 11896 LEEDS LOVELL PARK
Bluestone Mortgages Address: Servicing Team, Bluestone Mortgages, 3rd Floor, 22 Chancery Lane, London, WC2A 1 LS

Tel no: 0800 368 1834
Bradford & Bingley Limited As 1.11a
Britannia, a trading name of The Co-operative Bank plc Deed Store C057, Britannia, Britannia House, Leek, Staffordshire Moorlands ST13 5RG or Deed Store, Britannia DX16351 Leek
Chelsea Building Society (a trading name of Yorkshire BS) Customer Contact Centre, Chelsea Building Society, Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ DX 11798 Bradford (0345 1 200 872)
Clydesdale Bank plc For cases where you have been instructed through the LMS portal the title deeds and documents must be submitted through the LMS portal

For all other cases:

Mortgage Services
PO BOX 3105
Clydebank
Glasgow
G60 9AU
Tel - 0800 121 4203
registrationconfirmation@cybg.com
Co-operative Bank plc The Co-operative Bank, Mortgages, 1 Balloon Street, Manchester M4 4BE.
Coutts The address provided in the Demat Deeds Schedule. You should seek the Borrowers instructions in relation to all other title deeds and documents which we do not require (as detailed in our instruction letter and Demat Deeds Schedule)
Coventry Building Society Existing Lending & Insurance,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
or DX 18855 Coventry 2.
Darlington Building Society Customer Support Department
Sentinel House
Morton Road
Darlington
DL1 4PT
DB UK Bank Ltd db mortgages
PO Box 890
Newport
NP20 9LZ
Tel: 0845 650 6281
DX Address - not available
Ecology Building Society As in 1.11a
First Direct See 14.2.2
Foundation Home Loans Customer Services Department, Foundation Home Loans Limited, 5 Arlington Square, Downshire Way, Bracknell, Berkshire RG12 1WA or DX 122530 Bracknell (2).
If applicable, where title documents have been released on loan and the mortgage is not being repaid, you must return all documents to us on demand or when you no longer need them. If there has been a transaction requiring an application at Registers of Scotland the Land Registry you should send us official copies of the updated title when returning all other documents.
Furness Building Society Securities
Mortgage Department
Furness Building Society,
51/55 Duke Street,
Barrow-in-Furness,
Cumbria. LA14 1RT
GE Money Home Lending Ltd GE Money Home Lending has withdrawn from the UK mortgage market.
Godiva Mortgages Ltd Existing Lending & Insurance,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
or DX 18855 Coventry 2.
Halifax Registrations, Secured Assets, Barnett Way, Gloucester, GL4 3RL

DX55251 Gloucester 2
Halifax Loans Ltd Deeds Customer Services, Trinity Road, Halifax HX1 2RG. DX11896 Halifax.
Hampden & Co. plc Unless otherwise agree by us, title deeds and documents including the original mortgage deed(s) should be retained by you and you should provide an undertaking to hold them to our order in our required form. Please refer to our 'Separate Instructions'.
Handelsbanken The Branch office instructing you.
Hodge As per 1.11a
Hodge Equity Release as per 1.11a
HSBC UK Bank plc See 1.11
HSMS As 1.11a
Intelligent Finance Deeds Customer Services,Trinity Road, Halifax, West Yorkshire HX1 2RG (DX11896 HALIFAX). Please quote the Intelligent Finance Plan Number
ITL Mortgages Existing Lending & Insurance,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
or DX 18855 Coventry 2.
Kensington Mortgage Company Ltd Deeds Administration Department, Kensington Mortgage Company Ltd, PO Box 4760, Maidenhead, SL60 1HU.
Landbay Partners Limited Please see our instructions
Landmark Mortgages Limited Deeds Department
Landmark Mortgages
PO Box 656
Durham
DH1 9LY OR Landmark Mortgages DX 727483, Sunderland 13
Leeds Building Society For cases other than Limited Company Buy to Let charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2.

For Limited Company BTL a certified copy of the standard security must be sent via email to:

LBSchargereg@peppergroup.co.uk.

Legal & General Home Finance Ltd Administration Department.
LendInvest We do not require deeds to be sent to us.
LiveMore Capital In cases where you have been instructed through the LMS system you are required to upload documents to LMS via their system. Otherwise please email directly to the address shown at 1.11a.
Lloyds Bank plc pre fixed 40 Registrations, Secured Assets, Barnett Way, Gloucester, GL4 3RL

DX55251 Gloucester 2
Lloyds Bank plc pre fixed 50 Registrations, Secured Assets, Barnett Way, Gloucester, GL4 3RL

DX55251 Gloucester 2
Lloyds TSB Scotland plc Registrations, Secured Assets, Barnett Way, Gloucester, GL4 3RL

DX 55253 GLOUCESTER (2)
M&S Bank M&S Bank, PO Box 12, Skipton, BD23 2HL. Telephone Number 0345 002 1128 Fax 0345 111 0322
Magellan Homeloans Those referred to in section 14.2.2 should be sent to:

Magellan Homeloans
Ashcombe House
5 The Crescent
Leatherhead,
Surrey,
KT22 8DY
Masthaven Bank Address: Servicing Team, Masthaven Bank Limited, 15-18 Rathbone Place, London, W1T 1HU. Telephone: 0207 036 2000
Metro Bank Plc We do not require the original title deeds and documents, they should be retained by yourselves and made available upon request.
Mortgage Agency Services Mortgage Agency Services PO Box 138 Plymouth Devon PL1 1XY
Mortgage Express As 1.11a
Mortgage Express No 2 As 1.11a
National Westminster Bank plc Where you have been instructed through the LMS system charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2.

Where you have not been instructed through the LMS system we do not require charge registration documents.

You should seek the Borrowers instructions in relation to all other title deeds and documents which we do not require (as detailed in our instruction letter and Deeds Schedule).

Offset Flexible Mortgage - As detailed above in 1.11a.
Nationwide Building Society Please send by Special Delivery to:

Customer Service Team 2
Nationwide Building Society
Kings Park Road
Moulton Park
Northampton
NN3 6NW

Email address: RegDeedsROS@Nationwide.co.uk.
Nedbank Private Wealth Ltd They should be sent to us.
New Street Mortgages New Street Mortgages, PO Box 4760, Maidenhead, SL60 1HU. Tel: 0333-300-3100, Fax: 0333-300-3132, email: enquiries@newstreetmortgages.com
NRAM Ltd As 1.11a
Paragon Buy to Let Mortgages The Securities Department
Paragon Buy to Let Mortgages
51 Homer Road
Solihull
West Midlands
B91 3QJ
MDX 14031 Solihull 2.
Platform (a trading name of The Co-operative Bank p.l.c.) The Deeds Dept, PO Box 237, Plymouth PL1 1WG or DX 133791, Plymouth 13
Precise Mortgages (Charter Court Financial Services Ltd) To Precise Mortgages (Deeds Management Team), PO Box 6075, Wolverhampton, WV10 6TD .
Rooftop Mortgages Ltd Refer to the Solicitors instructions
Sainsbury's Bank Sainsbury’s Bank Mortgages, PO Box 12, Gateway House, Gargrave Road, Skipton, BD23 2HL
Santander UK plc Santander UK plc, Deeds Services, Santander House, 201 Grafton Gate East, Milton Keynes, MK9 1AN DX 137000 Milton Keynes.
e.mail:
Scottish Building Society Title Deeds are not required to be sent to the Society, other documents to be sent to
Head Office
SBS House
193 Dalry Road
Edinburgh EH11 2EF
Legal Post: LP-158 Edinburgh 2
Scottish Widows Bank Secured Assets
1 Lovell Park Road
Leeds
West Yorkshire
LS1 1NS

DX 11896 Lovell Park Road Leeds
Skipton Building Society Charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2.
St James Place Bank Deeds Customer Services, Halifax plc, Trinity Road, Halifax, West Yorkshire HX1 2RG (DX11896 HALIFAX).
The Mortgage Business Deeds Customer Services, Trinity Road, Halifax, HX1 2RG. DX11896 Halifax
The Mortgage Lender Limited Charge Registration documents and delay reasons should be sent to LMS as set out in 14.2.2
The Mortgage Works Please send by Special Delivery to:

Customer Service Team 2 - Prime Servicing
Nationwide Building Society
Kings Park Road
Moulton Park
Northampton
NN3 6NW



Email address: RegDeedsROS@Nationwide.co.uk.

The Royal Bank of Scotland plc Where you have been instructed through the LMS system charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2.

Where you have not been instructed through the LMS system we do not require charge registration documents.

You should seek the Borrowers instructions in relation to all other title deeds and documents which we do not require (as detailed in our instruction letter and Deeds Schedule).

Offset Flexible Mortgage - As detailed above in 1.11a.
The Royal Bank of Scotland plc Direct Line Mortgages Direct Line Customer Services,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

The Royal Bank of Scotland plc Direct Line One The D team, Post room, Direct Line One account, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA. Or Direct Line One account, DX 719560, Norwich 15.
The Royal Bank of Scotland plc First Active The address provided in the Demat Deeds Schedule. You should seek the Borrowers instructions in relation to all other title deeds and documents which we do not require (as detailed in our instruction letter and Demat Deeds Schedule)
The Royal Bank of Scotland plc Natwest one Account The D team, Post room, Natwest One account, Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Or Natwest One account, DX 719560, Norwich 15.
The Royal Bank of Scotland plc One Account The D team, Post room, The One account,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Or The One account, DX 719560, Norwich 15.
The Royal Bank of Scotland plc Virgin One The D team, Post room, Virgin One account,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Or Virgin One account, DX 719560, Norwich 15.
Topaz Finance Ltd Topaz Finance Limited
Gateway House, Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
0345 389 1672
TSB Bank plc Deeds Team Mortgage Servicing
PO Box 2230
Barnett Way
Gloucester
GL3 9ED

DX55253 Gloucester (2)
UCB Home Loans Corporation Ltd Original Mortgage Deed submitted to Land Registry for lodgement, certified copy to us, all other documents should be given to the Borrower to keep in a safe place.
Ulster Bank Address provided in the Deeds Schedule.
Vida Homeloans Mortgage Services
Vida Homeloans
Gateway House
Gargrave Road
Skipton
North Yorkshire
BD23 2HL
Virgin Money Our current Deeds Schedule confirms where documents should be sent.
Whistletree (a trading name of TSB Bank plc) For Whistletree (UKAR Legacy);

Deeds Department,
Solar House,
Doxford International Business Park,
Sunderland,
SR3 3XW

For Whistletree (Airdrie Savings Bank Legacy);

Whistletree
Gateway House,
Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
Yorkshire Bank Home Loans Ltd For cases where you have been instructed through the LMS portal the title deeds and documents must be submitted through the LMS portal

For all other cases:

Mortgage Services
PO BOX 3105
Clydebank
Glasgow
G60 9AU
Tel - 0800 121 4203
registrationconfirmation@cybg.com
Yorkshire Building Society The Securities Team, Mortgage Service, Yorkshire Building Society, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ.
DX 11798 Bradford.