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Question: 3.1.4. If different from 1.11, contact details if the lender needs to be notified when the seller does not have legal representation.

Lender Answer
Accord Buy to Let As 1.11a.
Accord Mortgages Ltd As 1.11a
Adam & Company You need to notify us (at the details set out at 1.11) so that we can make a decision whether or not to proceed.

Adam & Company International You need to notify us (at the details set out at 1.11) so that we can make a decision whether or not to proceed.

Ahli United Bank (UK) plc Central Administration Unit
Aldermore Bank PLC As 1.11. We need to be notified if the seller is not represented or where you cannot satisfy yourselves with the checks carried out on the seller's appointed representative.
Allied Irish Bank (GB), a trading name of AIB Group (UK) Refer to AIB Group (UK) plc, Central Securities (GB), 92 Anne Street, Belfast, BT1 3H
April Mortgages As per 1.11
Atom Bank plc We only need to be notified of any cases where the seller is not represented or where you cannot satisfy yourselves with the checks carried out on the seller's appointed representative
Aviva Equity Release UK Ltd There is no requirement to notify us.
Bank of China mortgages@bank-of-china.com
Bank of Ireland (UK) plc It is not necessary to contact us unless there is a family or business connection between the buyer & seller and the property is being gifted or sold at an undervalue. If you do need to contact us, for LMS managed cases, please contact us through the LMS portal. Alternatively, the address details and the telephone & fax numbers can be found on the first page of the Offer.
Bank of Ireland as Bank of Ireland Mortgages It is not necessary to contact us unless there is a family or business connection between the buyer & seller and the property is being gifted or sold at an undervalue. If you do need to contact us, for LMS managed cases, please contact us through the LMS portal. Alternatively, the address details and the telephone & fax numbers can be found on the first page of the Offer.
Bank of Scotland Beginning A Address and telephone number on the Mortgage Offer.
Bank of Scotland Beginning O Address and telephone number on the Mortgage Offer.
Bank of Scotland Private Banking  
Barclays Bank UK PLC We are happy to proceed on this basis providing you have no concerns and the vendor is able to supply any legal documentation you require to satisfy the Bank’s requirements.
Barnsley Building Soc, a trading name Yorkshire Building Soc Whoever issued the offer/instructions. This will be apparent from the mortgage offer.
Birmingham Bank We do not envisage entering into any arrangements where the seller does not have legal representation
Birmingham Midshires Completions Team at office issuing mortgage instructions. See Offer for contact details.
Bluestone Mortgages As per 1.11.
Bradford & Bingley Limited We do not need to be notified
Britannia, a trading name of The Co-operative Bank plc Britannia New Lending Britannia House Leek Staffordshire Moorlands ST13 5RG or Britannia New Lending DX 16351 Leek. Telephone and Fax numbers as shown on the letter enclosing the Offer of Advance
Buckinghamshire Building Society Buckinghamshire Building Society, High Street,
Chalfont St Giles, Bucks,
HP8 4QB
e-mail mortgages@bucksbs.co.uk
Tel: 01494 879517
Fax: 01494 877259
Chelsea Building Society (a trading name of Yorkshire BS) As 1.11a.
CHL Mortgages As per 1.11
Clydesdale Bank plc Mortgage Services
PO BOX 3105
Clydebank
Glasgow
G60 9AU
Tel -0800 121 4203
Co-operative Bank plc See 1.11a earlier.
Coutts You need to notify us (at the details set out at 1.11) so that we can make a decision whether or not to proceed.
Coutts Finance Co You need to notify us (at the details set out at 1.11) so that we can make a decision whether or not to proceed.
Coventry Building Society New Lending Department,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
Cynergy Bank As per 1.11.a
Danske Bank We will not proceed if the seller does not have legal representation.
Darlington Building Society Customer Support Department, Principal Office
DB UK Bank Ltd db mortgages
PO Box 890
Newport
NP20 9LZ
Tel: 0845 650 6281
DX Address - not available
Dudley Building Society We must be notified of any cases where the seller is not represented or where you cannot satisfy yourselves with the checks carried out on the sellers representative.
Ecology Building Society As 1.7
Family Building Soc (a trading name of National Counties BS) Loans Underwriting Department, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL
Email: loansunderwriting@familybsoc.co.uk
First Direct We only need to be notified of any cases where the seller is not represented or where you cannot satisfy yourselves with the checks carried out on the seller's appointed representative
Fleet Mortgages See 1.11a
Foundation Home Loans See 1.11a. This scenario is unacceptable to us.
Furness Building Society As 1.11a
GE Money Home Lending Ltd GE Money Home Lending has withdrawn from the UK mortgage market.
Gen H Please notify us as detailed in 1.11a. We will not be able to proceed when the seller does not have legal representation.
Godiva Mortgages Ltd New Lending Department,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
Habito as per 1.11
Halifax Customer Service Centre (see offer for address and fax number)
Halifax Loans Ltd Halifax Loans Limited, Trinity Road, Halifax, HX1 2RG
Hampden & Co. plc You need to notify us (at the details set out at 1.11) so that we can make a decision whether or not to proceed.
Handelsbanken Refer to Branch office instructing you.
Harpenden Building Society As 1.11a
Hinckley and Rugby Building Society Principal Office, Completions Team.
Hodge We will not lend in such circumstances
Hodge Equity Release We will not lend in such circumstances
Holmesdale Building Society Lender.
HSBC UK Bank plc We only need to be notified of any cases where the seller is not represented or where you cannot satisfy yourselves with the checks carried out on the seller's appointed representative
Intelligent Finance Securities, Intelligent Finance, PO Box 890, Leeds, LS1 9UG


Investec Bank plc Please contact us on the details provided in 1.11 so we can make a decision whether or not to proceed.
ITL Mortgages New Lending Department,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
JPMorgan Chase Bank, N.A. Refer to office issuing Mortgage Instructions.
Kensington Mortgage Company Ltd Kensington Mortgages, New Business Operations Centre, Ascot House, Maidenhead Office Park, Maidenhead, SL6 3QQ. Tel: 03444 990011 Fax: 03444 990022.
Kent Reliance (a trading name of OneSavings Bank plc) We need to be notified of any cases where the seller is not represented or where you cannot satisfy yourselves with the checks carried out on the seller's appointed representative
Keystone Property Finance As 1.11a
Landbay Partners Limited The Seller must have legal representation.
Landmark Mortgages Limited We do not need to be notified. You must be satisfied that there is no breach of Section 22 of the Solicitors Act 1974 and comply with any guidance issued by your professional body.
You should not accept any undertaking, for example to discharge an existing mortgage, from an unqualified conveyancer.
Leeds Building Society We will not lend in such circumstances.
Legal & General Home Finance Ltd You don't need to tell us. If you do act in such circumstances you must ensure our security is protected. You must not accept any undertakings from an unqualified conveyancer. Otherwise, you must comply with any guidance issued by your professional body.
LendInvest See 1.11a
LiveMore Capital Please notify us if the Seller does not have legal representation. Address as in 1.11a
Lloyds Bank plc pre fixed 20/40 The seller must have legal representation.
Lloyds Bank plc pre fixed 50/30/77 Not applicable, we will not accept this situation.
Lloyds TSB Scotland plc Not applicable. We will not accept this situation.
M&S Bank M&S Bank, PO Box 12, Skipton, BD23 2HL. Telephone Number 0345 002 1128 Fax 0345 111 0322
Magellan Homeloans Issuing Office
Manchester Building Society Contact Underwriting Department.
Market Harborough Building Society As per 1.7
Masthaven Bank As per 1.11.
Metro Bank plc You need to notify us (at the details set out at 1.11) so that we can make a decision whether or not to proceed.
ModaMortgages As per 1.11a
Molo Finance As 1.11a.
Monmouthshire Building Society You will need to notify us using the details in 1.7 in the event of the seller not having legal representation or representation of an independent nature
Mortgage Agency Services Mortgage Agency Services PO Box 138 Plymouth Devon PL1 1XY
Mortgage Express We do not need to be notified
Mortgage Express No 2  
MPowered Mortgages As 1.11a
National Counties Building Society Loans Underwriting Department, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL
Email: loansunderwriting@ncbs.co.uk
National Westminster Bank plc You need to notify us (as detailed above in 1.11) giving details so that we can make a decision whether or not to proceed.
Nationwide Building Society We need to be notified of any cases where the seller is not represented or where you cannot satisfy yourselves with the checks carried out on the seller's appointed representative.
Nedbank Private Wealth Ltd You must refer to us if the seller does not have any legal representation
New Street Mortgages New Street Mortgages, PO Box 4761, Maidenhead, SL60 1HW. Tel: 0333-300-3100, Fax: 0333-300-3132, email: enquiries@newstreetmortgages.com
NRAM Ltd We do not need to be notified. You must be satisfied that there is no breach of Section 22 of the Solicitors Act 1974 and comply with any guidance issued by your professional body. You should not accept any undertaking, for example to discharge an existing mortgage, from an unqualified conveyancer.
Paragon Buy to Let Mortgages As 1.11a.
Paragon Residential Owner-Occupied Mortgages As 1.11a.
Paratus AMC Ltd New Business Department, Foundation Home Loans, 5 Arlington Square, Downshire Way, Bracknell, RG12 1WA
email: FHL@foundationhomeloans.co.uk
Tel: 0344 770 8033
Parity Trust As 1.7
Pepper Money As is for 1.11
Pepper Money (PUK) As is for 1.11
Perenna We do not need to be notified. You must be satisfied that there is no breach of Section 22 of the Solicitors Act 1974 and comply with any guidance issued by your professional body. You should not accept any undertaking, for example to discharge an existing mortgage, from an unqualified conveyancer.
Platform (a trading name of The Co-operative Bank p.l.c.) Refer to office issuing Mortgage Instructions.
Precise Mortgages (Charter Court Financial Services Ltd) Completions Team at the address stated on the mortgage offer/instructions.
Principality Building Society You will need to notify us using the details in 1.7 in the event of the seller not having legal representation or representation of an independent nature e.g. where you are dealing with in-house legal advisors.
Reliance Bank Ltd mortgages@reliancebankltd.com or
0207 398 5422 - Option 1 Discuss New Lending/Option 2 Discuss existing Reliance Bank Mortgage
Rooftop Mortgages Ltd The address and contact details shown on the mortgage offer.
Saffron Building Society We will not proceed if the seller does not have legal representation
Sainsbury's Bank The seller must have legal representation.
Santander UK plc Where there is an existing first charge registered on the property and the seller is not a Housing Association or Local Authority, the seller must have legal representation. In all other cases, refer to the Mortgage Operations Office instructing you.
Scottish Building Society  
Scottish Widows Bank New Business Processing (see 1.11a).
Secure Trust Bank PLC As 1.11. We need to be notified if the seller is not represented or where you cannot satisfy yourselves with the checks carried out on the seller's appointed representative.
Skipton Building Society Completions Team via LMS Secure Link
St James Place Bank Mortgage Administration, St James's Place Bank, Administration Centre, PO Box 1869, Livingston EH54 7XS
State Bank of India UK As 1.11a.
Swansea Building Society 11/12 Cradock Street
Swansea
SA1 3EW
01792 739100
The Mortgage Business The Mortgage Business, PO Box 548, Leeds, LS1 1WU
Fax No.0845 6039009
The Mortgage Lender Limited completions@themortgagelender.com

Tel: 0344 257 0426
The Mortgage Works Yes - contact the Issuing Office
The Royal Bank of Scotland plc You need to notify us (as detailed above in 1.11a) giving details so that we can make a decision whether or not to proceed.
The Royal Bank of Scotland plc Direct Line Mortgages You need to notify us (as detailed above in 1.11a) giving details so that we can make a decision whether or not to proceed.
The Royal Bank of Scotland plc Direct Line One You need to notify us (as detailed above in 1.11a) giving details so that we can make a decision whether or not to proceed.
The Royal Bank of Scotland plc First Active You need to notify us (as detailed above in 1.11a) giving details so that we can make a decision whether or not to proceed.
The Royal Bank of Scotland plc Natwest one Account You need to notify us (as detailed in 1.11a) giving details so that we can make a decision whether or not to proceed.
The Royal Bank of Scotland plc One Account You need to notify us (as detailed in 1.11a) giving details so that we can make a decision whether or not to proceed.
The Royal Bank of Scotland plc Virgin One You need to notify us (as detailed in 1.11a) giving details so that we can make a decision whether or not to proceed.
The Tipton & Coseley Building Society Mortgage Department.
Together Personal Finance Limited The seller must have legal representation.
Topaz Finance Ltd Topaz Finance Limited
Gateway House, Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
0345 389 1672
TSB Bank plc Not applicable. We will not accept this situation.
Ulster Bank You need to notify us (as detailed above in 1.11a) giving details so that we can make a decision whether or not to proceed.
Vida Homeloans As 1.11a. We need to be notified if the seller is not represented or where you cannot satisfy yourselves with the checks carried out on the seller's appointed representative.
Virgin Money You don't need to tell us. You mustn't accept any undertaking, for example to discharge an existing mortgage, from an unqualified conveyancer.

Otherwise, you must comply with any guidance issued by your professional body and be satisfied that there is no breach of Section 22 of the Solicitors Act 1974.
Whistletree (a trading name of TSB Bank plc) We will not accept this situation
Yorkshire Bank Home Loans Ltd Mortgage Services
PO BOX 3105
Clydebank
Glasgow
G60 9AU
Tel - 0800 121 4203
Yorkshire Building Society As 1.11a.
Zephyr Homeloans As per 1.11