Answers for England and Wales

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Question: 5.14.12. Does the lender require a clear ground rent/service charge receipt to be sent to you?

Lender Answer
Accord Buy to Let No, but you must retain a copy on your file
Accord Mortgages Ltd No
Adam & Company Yes, after completion and see also our 'Separate Instructions'

Adam & Company International Yes. Please send us a clear receipt for all payments due under the lease after completion.

Ahli United Bank (UK) plc Yes
Aldermore Bank PLC No - borrowers to retain.
Allied Irish Bank (GB), a trading name of AIB Group (UK) To be obtained, but may be forwarded to the Borrower.
April Mortgages No
Atom Bank plc No, as long as you retain a copy on your file.
Aviva Equity Release UK Ltd No.
Bank of China No, but the solicitor must obtain written confirmation all is up to date before completion.
Bank of Ireland (UK) plc No. However, please ensure you obtain one on or before completion.
Bank of Ireland as Bank of Ireland Mortgages No. However, please ensure you obtain one on or before completion.
Bank of Scotland Beginning A No, please forward to the borrower
Bank of Scotland Beginning O No, please forward to the borrower
Bank of Scotland Private Banking  
Barclays Bank UK PLC No
Barnsley Building Soc, a trading name Yorkshire Building Soc No.
Birmingham Bank Yes
Birmingham Midshires No, please forward to the borrower.
Bluestone Mortgages No, but please keep a copy with your file.
Bradford & Bingley Limited No
Britannia, a trading name of The Co-operative Bank plc No
Buckinghamshire Building Society No
Chelsea Building Society (a trading name of Yorkshire BS) No.
CHL Mortgages No, but the solicitor must have satisfied themselves that there have been no ground rent or service charge arrears and that there are no outstanding ground rent or service charges.
Clydesdale Bank plc No.
Co-operative Bank plc No.
Coutts Yes. Please send us a clear receipt for all payments due under the lease after completion.
Coutts Finance Co Yes. Please send us a clear receipt for all payments due under the lease after completion.
Coventry Building Society No
Cynergy Bank Yes.
Danske Bank Yes, please place with the title deeds and return to:

Danske Bank
Mortgage Customer Support Team
Personal Collateral Team
Killeaton House
41 Mosside Road, Dunmurry
Belfast, BT17 9HH
DX 2015 NR BELFAST 2
Darlington Building Society No, borrowers to retain
DB UK Bank Ltd NO
Dudley Building Society No.
Ecology Building Society Yes
Family Building Soc (a trading name of National Counties BS) No.
First Direct No, we do not require a clear ground rent or service charge receipt to be sent to us.

Where the final service charge accounts have not been issued for the applicable year, and therefore, an estimated service charge is in use, if deemed appropriate by the conveyancer and agreed by the customer(s), the bank has no objection to the use of a retention held by the customer(s) conveyancer, such retention must be time limited to no more than 30 days after the issuance of the final service charge accounts.
Fleet Mortgages No. However, we expect you to have satisfied yourself that there is no outstanding ground rent or service charges.
Foundation Home Loans No but you should satisfy yourself that there are no outstanding Ground Rent or service charges as at the date of completion.
Furness Building Society No
GE Money Home Lending Ltd GE Money Home Lending has withdrawn from the UK mortgage market.
Gen H No.
Godiva Mortgages Ltd No.
Habito No
Halifax No, please forward to the borrower.
Halifax Loans Ltd No, please forward to the borrower
Hampden & Co. plc Please retain with title deeds.
Handelsbanken Yes.
Harpenden Building Society No
Hinckley and Rugby Building Society No
Hodge No, these should be retained by the borrower. Please also keep a copy on your file.
Hodge Equity Release No, these should be retained by the borrower. Please also keep a copy on your file.
Holmesdale Building Society yes, after completion.
HSBC UK Bank plc No, we do not require a clear ground rent or service charge receipt to be sent to us.

Where the final service charge accounts have not been issued for the applicable year, and therefore, an estimated service charge is in use, if deemed appropriate by the conveyancer and agreed by the customer(s), the bank has no objection to the use of a retention held by the customer(s) conveyancer, such retention must be time limited to no more than 30 days after the issuance of the final service charge accounts.
Intelligent Finance No, please forward to the borrower.
Investec Bank plc No, but you should retain a copy in the file of original deal documents that you hold for the Bank.
ITL Mortgages No
JPMorgan Chase Bank, N.A. Yes, placed with deeds.
Kensington Mortgage Company Ltd Yes. A copy is acceptable. To be forwarded to : Deeds Administration, Kensington Mortgage Company Ltd, PO Box 4760, Maidenhead, SL60 1HU following completion.
Kent Reliance (a trading name of OneSavings Bank plc) No but you must ensure ground rent and service charges are paid up to date at completion
Keystone Property Finance No. However we expect you to have satisfied yourself that there is no outstanding ground rent or service charges
Landbay Partners Limited Yes.
Landmark Mortgages Limited Yes, after completion with the Title Deeds.
Leeds Building Society No, but please retain a copy on your file.
Legal & General Home Finance Ltd Yes, after completion.
LendInvest No, but you should satisfy yourself that there are no outstanding Ground Rent or service charges as at the date of completion.
LiveMore Capital For Purchase transactions you should retain a copy on file
Lloyds Bank plc pre fixed 20/40 No.
Lloyds Bank plc pre fixed 50/30/77 No
Lloyds TSB Scotland plc No
M&S Bank no
Magellan Homeloans We expect you to have satisfied yourself that there is no outstanding ground rent or service charges prior to completion. Copy of receipts to be forwarded following the completion of the transaction.
Manchester Building Society No.
Market Harborough Building Society Yes
Masthaven Bank No, but please keep a copy with your file.
Metro Bank plc No.
ModaMortgages No, but you must ensure that ground rent and service charges are paid up to date at completion.
Molo Finance No. Please retain a copy on your file.
Monmouthshire Building Society No, please send to the borrowers for safe keeping.
Mortgage Agency Services Yes with original mortgage deed, associated documents and papers
Mortgage Express No
Mortgage Express No 2  
MPowered Mortgages No. However we expect you to have satisfied yourself that there is no outstanding ground rent or service charges.
National Counties Building Society No.
National Westminster Bank plc No.
Offset Flexible Mortgage - Yes, after completion.
Nationwide Building Society No - borrower(s) to retain
Nedbank Private Wealth Ltd You need not send us the clear receipts.
New Street Mortgages No, you should satisfy yourself as our representative that the ground rent/service charge account is clear.
NRAM Ltd Yes, after completion with the Title deeds.
Paragon Buy to Let Mortgages Yes, please place with deeds. Please see our Supplemental Instructions and Guidance Notes.
Paragon Residential Owner-Occupied Mortgages Yes, please place with the deeds.
Paratus AMC Ltd No but you should satisfy yourself that there are no outstanding Ground Rent or service charges as at the date of completion.
Parity Trust Yes
Pepper Money Yes, please send to Pepper Money, Servicing Department Harman House, 1 George Street, Uxbridge, Middlesex, UB8 1QQ
Pepper Money (PUK) Yes, please send to Pepper Money, Servicing Department Harman House, 1 George Street, Uxbridge, Middlesex, UB8 1QQ
Perenna No, however please note our guidance over tenure and refer to Perenna if these policy rules are to be breached by contacting our Mortgage team by either telephone: 0330 341 2013 or Email: conveyancing@perenna.co.uk.

Leasehold - Leasehold property is acceptable, subject to certain criteria:

o Lease must be a minimum of 85 years remaining at the outset of the mortgage.
o Ground rent is to be no more than 0.5% of the property value.
o Ground rent escalation interval is 10 years or greater.
o Ground rent escalation is in line with Retail Price Index (RPI).

We can accept a lease extension or purchase of freehold prior to or on simultaneous
completion, the lease extension must meet our policy requirements on completion

Estate Rent Charges - Refer to Perenna (Valuer will consider any impact on valuation figure and marketability):

- Estate Rent Charges greater than £500 p/a must be referred (please provide details of what the charges cover).
Platform (a trading name of The Co-operative Bank p.l.c.) Yes, placed with deeds.
Precise Mortgages (Charter Court Financial Services Ltd) No but you must ensure ground rent and service charges are paid up to date at completion.
Principality Building Society No, please pass to the borrowers for safe keeping
Reliance Bank Ltd Yes
Rooftop Mortgages Ltd Yes. Please place with the title deeds.
Saffron Building Society No - borrower to retain
Sainsbury's Bank No, these should be retained by the borrower. Please also keep a copy on your file.

Please also see 5.14.1
Santander UK plc No.
Scottish Building Society No, but please retain a copy on your file.
Scottish Widows Bank No.
Secure Trust Bank PLC No, borrowers to retain.
Skipton Building Society No, as long as you retain it on your file.
St James Place Bank No, please forward to the borrower.
State Bank of India UK Yes ? please place with the Title Deeds.
Swansea Building Society Yes
The Mortgage Business No, please forward to the borrower.
The Mortgage Lender Limited No. However, we expect you to have satisfied yourself that there is no outstanding ground rent or service charges.
The Mortgage Works No, borrower is to retain
The Royal Bank of Scotland plc No.
Offset Flexible Mortgage - Yes, after completion.
The Royal Bank of Scotland plc Direct Line Mortgages Yes, after completion.
The Royal Bank of Scotland plc Direct Line One Yes, after completion.
The Royal Bank of Scotland plc First Active If our letter of instruction to you is issued before 22 June 2009 - Yes, after completion.
If our letter of instruction to you is issued on or after 22 June 2009 - No.
The Royal Bank of Scotland plc Natwest one Account No, however, required after completion for cases instructed prior to 5/12/2011.
The Royal Bank of Scotland plc One Account No, however, required after completion for cases instructed prior to 5/12/2011.

The Royal Bank of Scotland plc Virgin One No, however, required after completion for cases instructed prior to 5/12/2011.
The Tipton & Coseley Building Society No.
Together Personal Finance Limited No.
Topaz Finance Ltd No but please keep a copy with your file.
TSB Bank plc No
Ulster Bank Yes, after completion.
Vida Homeloans Yes, copy provided after completion to:
Mortgage Services,
Vida Homeloans,
Gateway House,
Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
Virgin Money No.
Whistletree (a trading name of TSB Bank plc) Yes, after completion with the Title Deeds
Yorkshire Bank Home Loans Ltd No.
Yorkshire Building Society No.
Zephyr Homeloans No but please keep a copy with your file.