Answers for England and Wales

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Question: 6.7.2. What new home warranty documentation should be sent to the lender?

Lender Answer
Accord Buy to Let None, but you must retain on your file a copy of all documentation designated as being for the Lender.
Accord Mortgages Ltd None, but you must retain on your file a copy of all documentation designated as being for the Lender.
Adam & Company Original or certified copy of policy or guarantee document and other relevant documents.

Adam & Company International Original or certified copy of policy or guarantee document and other relevant documents.

Ahli United Bank (UK) plc All
Aldermore Bank PLC None - borrowers to retain.
Allied Irish Bank (GB), a trading name of AIB Group (UK) None. May be provided to the Borrower.
April Mortgages None
Atom Bank plc These must be sent to the borrower and a copy placed with the title deeds.
Aviva Equity Release UK Ltd Copy of the warranty document.
Bank of China Before completion we require to see a copy of the warranty provider's Cover Note - this is in addition to a final inspection by our valuer. Please retain any documentation that would be required to support a claim under the warranty scheme and place with the documents for the customer(s) own retention. You must ensure that the customer(s) are made aware of the importance of retaining these documents.
Bank of Ireland (UK) plc None.
Bank of Ireland as Bank of Ireland Mortgages None.
Bank of Scotland Beginning A None, please forward appropriate documentation to the borrower.
Bank of Scotland Beginning O None, please forward appropriate documentation to the borrower.
Bank of Scotland Private Banking  
Barclays Bank UK PLC None, but you must retain on your file a copy of all documentation designated as being for the Lender in case we require this.
Barnsley Building Soc, a trading name Yorkshire Building Soc None, but you must retain on your file a copy of all documentation designated as being for the Lender.
Birmingham Bank Copy of warranty
Birmingham Midshires None. Please forward appropriate documentation to the borrower.
Bluestone Mortgages All documentation necessary to support a claim should be placed with the Deeds.
Bradford & Bingley Limited Please pass the documentation to the borrowers for safe keeping.
Britannia, a trading name of The Co-operative Bank plc None
Buckinghamshire Building Society Confirmation of the cover only.
Chelsea Building Society (a trading name of Yorkshire BS) None, but you must retain on your file a copy of all documentation designated as being for the Lender.
CHL Mortgages Post-completion please provide us with details of the firm/scheme providing the warranty/policy and any policy/scheme reference number quoting our mortgage case reference number to completions@chlmortgages.co.uk. In all instances these should be retained on your file for review.
Clydesdale Bank plc None, borrowers to retain.
Co-operative Bank plc See 14.2.2 later.
Coutts Original or certified copy of policy or guarantee document and other relevant documents.
Coutts Finance Co Original or certified copy of policy or guarantee document and other relevant documents.
Coventry Building Society None. These documents should be retained by the borrower.
Cynergy Bank All warranty documentation should be sent as part of the title deeds and documents pack.
Danske Bank Yes, please place with the title deeds and return to:

Danske Bank
Mortgage Customer Support Team
Personal Collateral Team
Killeaton House
41 Mosside Road, Dunmurry
Belfast, BT17 9HH
DX 2015 NR BELFAST 2
Darlington Building Society Yes - we require a copy. The borrower to retain the original.
DB UK Bank Ltd Please place the relevant certificate with the Title Information Documents
Dudley Building Society Certified copy of policy and certificate.
Ecology Building Society Policy and Certificate
Family Building Soc (a trading name of National Counties BS) Please insert details of the Provider's name and warranty Reference/Number in the Certificate of Title. The new home warranty documentation should be retained by the borrower. Please also keep a copy on your file.
First Direct None. However a copy must be sent to the borrower and a copy must be retained with the title deeds
Fleet Mortgages A complete copy of the documents should be sent to us following completion.
Foundation Home Loans None. Please forward appropriate documentation to the borrower and retain a copy on your file.

Furness Building Society All certificates/warranties.
GE Money Home Lending Ltd GE Money Home Lending has withdrawn from the UK mortgage market. .
Gen H A copy of the full warranty documents must be sent to us after completion as set out in 14.2.2.
Godiva Mortgages Ltd None. These documents should be retained by the borrower.
Habito None. These documents should be retained by the borrower.
Halifax None. Please forward appropriate documentation to the borrower.
Halifax Loans Ltd None. Please forward appropriate documentation to the borrower.
Hampden & Co. plc Original or certified copy of policy or guarantee document and other relevant documents should be retained with the title deeds.
Handelsbanken We require copies of the Warranty Certificates, Guarantees or other relevant documents following completion. Originals must be sent to the borrower.
Harpenden Building Society A Certified copy of the Policy and Certificate should be retained and sent as part of the title deeds and document pack.
Hinckley and Rugby Building Society Insert details on Certificate of Title, and forward NHBC or other acceptable certificate with Title Documents.
Hodge Retain a copy for your file and please pass a copy certificate to the borrowers for safe keeping
Hodge Equity Release Retain a copy for your file and please pass a copy certificate to the borrowers for safe keeping
Holmesdale Building Society All.
HSBC UK Bank plc None. However a copy must be sent to the borrower and a copy must be retained with the title deeds
Intelligent Finance None. Please forward appropriate documentation to the borrower.
Investec Bank plc None. You should retain this a copy in the file of original deal documents that you hold for the Bank.
ITL Mortgages None, these documents should be retained by the borrower.
JPMorgan Chase Bank, N.A. Certificates to be placed with deeds.
Kensington Mortgage Company Ltd All relevant certificates to be forwarded to: Deeds Administration, Kensington Mortgage Company Ltd, PO Box 4760, Maidenhead, SL60 1HU following completion.
Kent Reliance (a trading name of OneSavings Bank plc) Lenders copy only
Keystone Property Finance A copy of all necessary documentation must be sent to the contact details in 1.11a
Landbay Partners Limited All relevant documentation in respect of the acceptable scheme.
Landmark Mortgages Limited Approved warranty documentation to be sent after completion with the Title Deeds.
Leeds Building Society Certified copy of Policy and Certificate.
Legal & General Home Finance Ltd Policy and Certificate.
LendInvest All of the relevant documentation in respect of the Scheme.
LiveMore Capital All relevant certificates should be forwarded to the address in 1.11a
Lloyds Bank plc pre fixed 20/40 None.
Lloyds Bank plc pre fixed 50/30/77 None
Lloyds TSB Scotland plc None
M&S Bank None. However, a copy must be sent to the borrower and a copy must be retained with the title deeds
Magellan Homeloans None, please forward appropriate documentation to the borrower.
Manchester Building Society Please place with Title Deeds.
Market Harborough Building Society Certificate
Masthaven Bank All documentation necessary to support a claim should be placed with the Deeds.
Metro Bank plc None - to be held on file with the title deeds and documents after completion unless otherwise stated in the offer.
ModaMortgages Lender's copy only.
Molo Finance None, but please retain a copy on your file.
Monmouthshire Building Society Retain a copy for your file and please pass a copy certificate to the borrowers for safe keeping
Mortgage Agency Services Certifcate of Warranty
Mortgage Express No please pass the documentation to the borrower for safe keeping.
Mortgage Express No 2  
MPowered Mortgages None, but you must retain on your file a copy of all documentation designated as being for the Lender in case we require this.
National Counties Building Society Please insert details of the Provider's name and warranty Reference/Number in the Certificate of Title. The new home warranty documentation should be retained by the borrower. Please also keep a copy on your file.
National Westminster Bank plc None.
Nationwide Building Society None - borrowers to retain
Nedbank Private Wealth Ltd Documents for any scheme to be sent to us at completion.
New Street Mortgages Relevant copies should be sent to New Street Mortgages, PO Box 4761, Maidenhead, SL60 1HW and the original forwarded to the borrower
NRAM Ltd Approved warranty documentation to be sent after completion with the Title deeds.
Paragon Buy to Let Mortgages All of the relevant documentation in respect of the scheme.
Paragon Residential Owner-Occupied Mortgages All of the relevant documentation in respect of the Scheme.
Paratus AMC Ltd None. Please forward appropriate documentation to the borrower.
Parity Trust Policy and Certificate
Pepper Money Please send to Pepper Money, Completions Department via e-mail: lendingenquiries@pepper.money
Pepper Money (PUK) Please send to Pepper Money, Completions Department via e-mail: lendingenquiries@pepper.money
Perenna None, however, we require you to keep a copy with your mortgage file in all cases.
Platform (a trading name of The Co-operative Bank p.l.c.) Certificates to be placed with deeds.
Precise Mortgages (Charter Court Financial Services Ltd) Lenders copy only.
Principality Building Society Retain a copy for your file and please pass a copy certificate to the borrowers for safe keeping
Reliance Bank Ltd No
Rooftop Mortgages Ltd Yes providing the consultant's professional indemnity has been verified.
Saffron Building Society All documentation necessary to support a claim should be sent with the Deeds to
Mortgage.servicing@saffronbs.co.uk
Fax 01799 581901
Saffron Building Society, Saffron House, 1A. Market Street, Saffron Walden, Essex. CB10 1HX
Sainsbury's Bank None, these should be retained by the borrower. Please also keep a copy on your file.
Santander UK plc None - borrower(s) to retain.
Scottish Building Society Guarantee documentation should be placed with Title Deeds (not required by the Society) and a copy sent to the Society if requested within the offer conditions.
Scottish Widows Bank None. Please forward appropriate documentation to the borrower.
Secure Trust Bank PLC None, borrowers to retain.
Skipton Building Society Pre-completion, you must confirm the existence of such cover to the Completions Team via LMS Secure Link. Post-completion, see 14.2.2.
St James Place Bank None, please forward appropriate documentation to the borrower.
State Bank of India UK All documentation necessary to support a claim should be placed with the Title Deeds.
Swansea Building Society All available documentation
The Mortgage Business None, please forward appropriate documentation to the borrower.
The Mortgage Lender Limited A complete copy of the documents should be sent to us following completion.
The Mortgage Works None, borrower to retain
The Royal Bank of Scotland plc None.
The Royal Bank of Scotland plc Direct Line Mortgages Guarantees and other relevant documents.
The Royal Bank of Scotland plc Direct Line One Guarantees and other relevant documents.
The Royal Bank of Scotland plc First Active If our letter of instruction to you is issued before 22 June 2009 - Guarantees and other relevant documents.
If our letter of instruction to you is issued on or after 22 June 2009 - No documentation.
The Royal Bank of Scotland plc Natwest one Account None, however, cases instructed prior to 5/12/2011 - Guarantees and other relevant document to be provided after completion.
The Royal Bank of Scotland plc One Account None, however, cases instructed prior to 5/12/2011 - Guarantees and other relevant document to be provided after completion.
The Royal Bank of Scotland plc Virgin One None, however, cases instructed prior to 5/12/2011 - Guarantees and other relevant document to be provided after completion.
The Tipton & Coseley Building Society Guarantee document after completion.
Together Personal Finance Limited Copy of the relevant guarantee certificate.
Topaz Finance Ltd None but please keep copies on your file.
TSB Bank plc None
Ulster Bank Guarantees and other relevant documents.
Vida Homeloans Yes, copy of all relevant Certificates provided before completion as 1.11a, and after completon to:
Mortgage Services,
Vida Homeloans,
Gateway House,
Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
Virgin Money The documents we need post-completion are listed in our current Deeds Schedule.
Whistletree (a trading name of TSB Bank plc) Approved warranty documentation to be sent after completion with the Title Deeds
Yorkshire Bank Home Loans Ltd None, borrowers to retain.
Yorkshire Building Society None, but you must retain on your file a copy of all documentation designated as being for the Lender.
Zephyr Homeloans None but please keep copies on your file.