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Question: 14.2.1. Where should the title deeds and documents be sent?
| Lender | Answer |
|---|---|
| Accord Buy to Let |
For account numbers beginning with 10013 or 10014: Only those documents (if any) specified under these responses should be sent to: Customer Service, Accord Buy to Let, PO BOX 869, Newport, NP20 9GY. For case IDs beginning with ‘M’: Only those documents (if any) specified under these responses should be sent to: Securities Team, Mortgage Service, Accord Mortgages Limited, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. DX 11798 Bradford. |
| Accord Mortgages Ltd | Only those documents (if any) specified under these responses should be sent to: Securities Team, Mortgage Service, Accord Mortgages Limited, Yorkshire House,Yorkshire Drive, Bradford BD5 8LJ. DX 11798 Bradford. |
| Adam & Company | See 1.11 |
| Adam & Company International |
See 1.11 |
| Ahli United Bank (UK) plc |
The Mortgage Department Ahli United Bank (UK) PLC 35 Portman Square London W1H 6LR |
| Aldermore Bank PLC |
Only those documents (if any) specified under these responses should be sent to: Mortgage Services Aldermore PO Box 363 Wilmslow SK9 0BT Tel: 0333 321 1010 Email: For case references beginning with X, send to mortgage.deeds@aldermore.co.uk, and for case references beginning with Y, send to deeds@aldermore.co.uk. Please send Deeds via email. |
| Allied Irish Bank (GB), a trading name of AIB Group (UK) | The original mortgage deed should be us at the following address: AIB Group (UK) plc, Central Securities (GB), 92 Anne Street, Belfast, BT1 3H |
| April Mortgages | Mortgage Deed should be sent to to HM Land Registry. Please obtain instruction from borrower(s) concerning retention of other documents |
| Atom Bank plc |
Do not send any title deeds to Atom Bank. Please upload copies of the documents we require (stated in 14.2.2) to the LMS system STARS. The originals are to be retained by the conveyancer and any deeds received by post will be returned to the sender (at the sender’s risk). |
| Aviva Equity Release UK Ltd | See 1.11. |
| Bank of China | Only those documents specified in section 14.2.2 below should be sent to Operations Department Loan Administration Team, 1 Lothbury, London EC2R 7DB. All other documents should be handed to the customer(s). You must ensure that the customer(s) are made aware of the importance of retaining these documents. The lender will not be checking these documents upon receipt. |
| Bank of Ireland (UK) plc |
For LMS managed cases, charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2. For all other cases - Mortgage Services Department, Securities Section, Bank of Ireland UK, PO Box 3191, One Temple Quay, Bristol, BS1 9HY. (DX 98850 Bristol 2) |
| Bank of Ireland as Bank of Ireland Mortgages |
For LMS managed cases, charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2. For all other cases - Mortgage Services Department, Securities Section, Bank of Ireland UK, PO Box 3191, One Temple Quay, Bristol, BS1 9HY. (DX 98850 Bristol 2) |
| Bank of Scotland Beginning A |
Registrations, Secured Assets, Barnett Way, Gloucester, GL4 3RL DX55251 Gloucester 2 |
| Bank of Scotland Beginning O |
Central Records, 12 Bankhead Terrace, Edinburgh, EH11 4DY |
| Bank of Scotland Private Banking | |
| Barclays Bank UK PLC |
Residential Mortgages: We do not require title deeds to be sent to us. Buy to Let mortgages: Documents should be sent to the following address: Barclays Mortgage Services Buy To Let PO Box 8575 Leicester LE18 9AW |
| Barnsley Building Soc, a trading name Yorkshire Building Soc | Only those documents (if any) specified under these responses should be sent to: Securities Team, Mortgage Service, Barnsley Building Society, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. DX 11798 Bradford. |
| Birmingham Bank | To our solicitors |
| Birmingham Midshires |
1 Lovell Park Road Leeds LS1 1NS DX 11896 LEEDS LOVELL PARK |
| Bluestone Mortgages |
Address: Servicing Team, Bluestone Mortgages, 3rd Floor, 22 Chancery Lane, London, WC2A 1 LS Tel no: 0800 368 1834 |
| Bradford & Bingley Limited |
As 1.11a |
| Britannia, a trading name of The Co-operative Bank plc | Deed Store C057, Britannia, Britannia House, Leek Staffordshire Moorlands ST13 5RG or Deed Store, Britannia, DX16351 Leek |
| Buckinghamshire Building Society |
These should be uploaded electronically to LMS STARS system:- |
| Chelsea Building Society (a trading name of Yorkshire BS) |
Only those documents (if any) specified under these responses should be sent to: Customer Service Centre, Chelsea Building Society, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. DX 11798 Bradford. (0345 1 200 872) |
| CHL Mortgages |
As per 14.1.5, please send the ORIGINAL Deed of Charge and ORIGINAL Guarantee(s) (if applicable) to the address below quoting the mortgage case reference number: Post Completions Department, CHL Mortgages, Admiral House, Harlington Way, Fleet, Hants, GU51 4YA In all instances copies of the mortgage deed and originals of any other title documents should be retained on your file for review. |
| Clydesdale Bank plc |
For cases where you have been instructed through the LMS portal the title deeds and documents must be submitted through the LMS portal. For all other cases: Mortgage Services PO BOX 3105 Clydebank Glasgow G60 9AU Tel - 0800 121 4203 registrationconfirmation@cybg.com |
| Co-operative Bank plc | The Co-operative Bank, Mortgages, 1 Balloon Street, Manchester M4 4BE. |
| Coutts | See 1.11 |
| Coutts Finance Co | See 1.11 |
| Coventry Building Society |
Existing Lending & Insurance, Oakfield House, PO Box 600, Binley, Coventry, CV3 9YR or DX 18855 Coventry 2. |
| Cynergy Bank |
Charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2 |
| Danske Bank |
Danske Bank Mortgage Customer Support Team Personal Collateral Team Killeaton House 41 Mosside Road, Dunmurry Belfast, BT17 9HH DX 2015 NR BELFAST 2 |
| Darlington Building Society | With the exception of the TID (see 14.2.2 below) borrowers to retain. |
| DB UK Bank Ltd |
db mortgages PO Box 890 Newport NP20 9LZ Tel: 0845 650 6281 DX Address - not available |
| Dudley Building Society | Documents should be uploaded electronically to LMS, see 14.2.2. |
| Ecology Building Society | As 1.7 |
| Family Building Soc (a trading name of National Counties BS) |
The following documents should be uploaded electronically to LMS' STARS system: Priority Notice (OS1 / OS2 / K17) Application to Register / Confirmation of Application to Register Official Copy of Register Any other documents specified by the Mortgage Offer must be sent to: Legal Services, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL Email: legal@familybsoc.co.uk Website : familybuildingsociety.co.uk (click on ‘Contact Us’ and then ‘Document Upload’ and then choose ‘Legal Services’)’ Where you have been unable to register our charge within thirty days of completion you are required to provide us, via LMS' system, with a reason for the delay at least every thirty days until registration is complete and the required documents have been uploaded. |
| First Direct | We do not require the original title deeds and documents |
| Fleet Mortgages |
We do not require deeds to be sent to us. |
| Foundation Home Loans | By email to: CustomerserviceReferals@foundationhomeloans.co.uk |
| Furness Building Society |
Securities at address shown in 1.11a. |
| GE Money Home Lending Ltd | GE Money Home Lending has withdrawn from the UK mortgage market. |
| Generation Home | Any post-completion and charge registration documents as set out in 14.2.2 or post-completion information requests or confirmation of any charge registration delay reasons should all be sent to us via the LMS Conveyancer Zone. Please note that title documents provided will not be examined and any unnecessary pre-registration documents or deeds or other documents or deeds not required to be received by us should be handed to the Borrower. |
| Godiva Mortgages Ltd |
Existing Lending & Insurance, Oakfield House, PO Box 600, Binley, Coventry, CV3 9YR or DX 18855 Coventry 2. |
| Habito | We do not require the original title deeds and documents |
| Halifax |
Incoming Deeds, Business Services, Leeds Lovell Park, LS1 1NS. DX11896 Leeds Lovell Park |
| Halifax Loans Ltd |
Incoming Deeds, Deeds Customer Services, Trinity Road, halifax, HX1 2RG. DX11896. Please quote our roll number. |
| Hampden & Co. plc | Unless otherwise agreed by us, title deeds and documents including the original mortgage deed (s) should be retained by you and you should provide an undertaking to hold them to our order in our required form. Please refer to our 'Separate Instructions'. |
| Handelsbanken | The Branch office instructing you. |
| Harpenden Building Society | As 1.11a |
| Hinckley and Rugby Building Society | Documents should be uploaded electronically to LMS. |
| Hodge | As per 1.11a |
| Hodge Equity Release | As per 1.11a |
| Holmesdale Building Society | Lender. |
| HSBC UK Bank plc | We do not require the original title deeds and documents |
| Intelligent Finance |
Incoming Deeds, Deeds Customer Services, Trinity Road, Halifax HX1 2RG (DX11896 Halifax). Please quote the Intelligent Finance plan number. |
| Investec Bank plc | Please send scanned PDF Copies to RetailServicing@investec.co.uk |
| ITL Mortgages |
Existing Lending & Insurance, Oakfield House, PO Box 600, Binley, Coventry, CV3 9YR or DX 18855 Coventry 2. |
| JPMorgan Chase Bank, N.A. | Refer to Solicitor Instructions. |
| Kensington Mortgage Company Ltd | Deeds Administration Department, Kensington Mortgage Company Ltd, PO Box 4760, Maidenhead, SL60 1HU. |
| Kent Reliance (a trading name of OneSavings Bank plc) |
Prior to completion you should send, in an electronic format, the following documentation: •Any guarantees given by third parties including guarantees to secure performance with the terms of the loan (personal guarantees); The documentation should be sent, prior to completion, by e-mail to: completions@krbs.com. Within 28 days of completion you should send, in an electronic format to generaldespatcher@krbs.com. the following documentation: • A copy of the legal charge as executed by the borrowers; • Evidence that registration at Companies House (where appropriate) has been completed within the time permitted by legislation; • Evidence that the charge has been registered at HM Land Registry; • NHBC documentation/guarantee or appropriate alternative where applicable; • Notice of assignment/charge served on any landlord where the security comprises leasehold property; • Landlord’s Undertaking where the security comprises leasehold/shared ownership; • Title Indemnity Insurance where applicable; • Consent and Undertaking forms of any occupiers; • Lease/sublease together with receipted freeholder’s notice and share certificate in borrower’s name where appropriate; • Certified copy of a power of attorney used for the execution of any document (5.17.5); • Statutory declaration of non-revocation (where appropriate) • Any documentation that is specifically required in any special conditions referred to in the mortgage Offer. |
| Keystone Property Finance | We do not require title deeds to be sent to us |
| Landbay Partners Limited | See our instructions - you should retain these. |
| Landmark Mortgages Limited |
Deeds Department Landmark Mortgages PO Box 656 Durham DH1 9LY OR Landmark Mortgages DX 727483, Sunderland 13 |
| Leeds Building Society |
For cases other than Limited Company Buy to Let, charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2. For Limited Company Buy to Let cases, a certified copy of the Mortgage Deed must be sent to : LBSchargereg@peppergroup.co.uk |
| Legal & General Home Finance Ltd | Administration Department. |
| LendInvest | We do not require deeds to be sent to us. |
| LiveMore Capital |
If you have received your instruction via LMS you are required to upload the following documents to LMS via their system: • Priority Notice (OS1 / OS2 / K17) • Confirmation of Application to Register (AP1 or electronic receipt) • Official Copy Register • Copy dated Mortgage Deed Where you have been unable to register the charge within thirty days of completion you are required to update the LMS system with a reason for the delay at least every thirty days until registration is complete and the required documents have been uploaded. If you received the instruction directly from LiveMore then you should send copies of the same documents direct to us at the address as in 1.11a |
| Lloyds Bank plc pre fixed 20/40 |
Registrations, Secured Assets, Barnett Way, Gloucester, GL4 3RL DX55251 Gloucester 2 |
| Lloyds Bank plc pre fixed 50/30/77 |
Registrations, Secured Assets, Barnett Way, Gloucester, GL4 3RL DX55251 Gloucester 2 |
| Lloyds TSB Scotland plc |
Registrations, Secured Assets, Barnett Way, Gloucester, GL4 3RL DX 55253 GLOUCESTER (2) |
| M&S Bank | We do not require the original title deeds and documents |
| Magellan Homeloans |
Those referred to in section 14.2.2 should be sent to Magellan Homeloans Ashcombe House 5 The Crescent Leatherhead, Surrey, KT22 8DY |
| Manchester Building Society |
Mortgage Customer Services Department. |
| Market Harborough Building Society |
Mortgage Administration Department Market Harborough Building Society Welland House The Square Market Harborough Leicestershire LE16 7PD DX 27312 Market Harborough Tel No: 01858 412 250 Fax No: 01858 435 707 Email: CustomersFirst@mhbs.co.uk |
| Masthaven Bank |
Address: Servicing Team, Masthaven Bank Limited, 15-18 Rathbone Place, London, W1T 1HU. Telephone: 0207 036 2000 |
| Metro Bank plc | We do not require the original title deeds and documents, they should be retained by yourselves and made available upon request. |
| ModaMortgages |
See our instructions below. A copy of the title deeds such be retained for your file. |
| Molo Finance | As per post completion section referenced in 1.11a |
| Monmouthshire Building Society |
Title documents should be uploaded to the STARS LMS system. |
| Mortgage Agency Services |
Deeds Store Mortgage Agency Services PO Box 138 Plymouth Devon PL1 1XY |
| Mortgage Express | As 1.11a |
| Mortgage Express No 2 | |
| MPowered Mortgages | We do not require title deeds to be sent to us. |
| National Counties Building Society |
The following documents should be uploaded electronically to LMS' STARS system: Priority Notice (OS1 / OS2 / K17) Application to Register / Confirmation of Application to Register Official Copy of Register Any other documents specified by the Mortgage Offer must be sent to: Legal Services, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL Email: legal@familybsoc.co.uk Website : familybuildingsociety.co.uk (click on ‘Contact Us’ and then ‘Document Upload’ and then choose ‘Legal Services’)’ Where you have been unable to register our charge within thirty days of completion you are required to provide us, via LMS' system, with a reason for the delay at least every thirty days until registration is complete and the required documents have been uploaded. |
| National Westminster Bank plc |
Where you have been instructed through the LMS system charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2. Where you have not been instructed through the LMS system we do not require charge registration documents. You should seek the Borrowers instructions in relation to all other title deeds and documents which we do not require (as detailed in our instruction letter and Deeds Schedule). Offset Flexible Mortgage - As detailed above in 1.11a. |
| Nationwide Building Society |
Mortgage Deed to HM Land Registry. Obtain instruction from borrower(s) concerning retention of other documents |
| Nedbank Private Wealth Ltd | All such deeds and documents are to be sent to us after registration. |
| New Street Mortgages |
Copies should be sent to New Street Mortgages, PO Box 4761, Maidenhead, SL60 1HW and the originals forwarded to the borrower |
| NRAM Ltd | See 1.11a |
| Paragon Buy to Let Mortgages |
The Securities Department, Paragon Buy to Let Mortgages, 51 Homer Road, Solihull, West Midlands B91 3QJ, MDX 14031 Solihull 2. |
| Paragon Residential Owner-Occupied Mortgages | The Securities Department, 51 Homer Road, Solihull, West Midlands B91 3QJ, MDX 14031 Solihull 2. |
| Paratus AMC Ltd |
By email to CustomerserviceReferals@foundationhomeloans.co.uk |
| Parity Trust | As 1.7 |
| Pepper Money | Please send to Pepper Money, Servicing Department, Harman House, 1 George Street, Uxbridge, Middlesex, UB8 1QQ |
| Pepper Money (PUK) | Please send to Pepper Money, Servicing Department, Harman House, 1 George Street, Uxbridge, Middlesex, UB8 1QQ |
| Perenna | Hard copies of documents should be retained by the solicitor and provided to Perenna upon request. |
| Platform (a trading name of The Co-operative Bank p.l.c.) | The Deeds Dept PO Box 237, Plymouth, PL1 1WG or DX 133791 Plymouth 13 |
| Precise Mortgages (Charter Court Financial Services Ltd) |
Prior to completion you should send, in an electronic format, the following documentation: •Any guarantees given by third parties including guarantees to secure performance with the terms of the loan (personal guarantees) Unless specifically requested, all documents should be handed to the customer(s). You must ensure that the customer(s) are made aware of the importance of holding these documents. |
| Principality Building Society |
Mortgage Administration Department PO Box 89 Queen Street CARDIFF CF10 1UA 0330 333 4000 |
| Reliance Bank Ltd | Mortgages@reliancebankltd.com |
| Rooftop Mortgages Ltd | Refer to the Solicitors instructions. |
| Saffron Building Society |
Mortgage.servicing@saffronbs.co.uk Saffron Building Society, Saffron House, 1A. Market Street, Saffron Walden, Essex. CB10 1HX |
| Sainsbury's Bank | Sainsbury’s Bank Mortgages, PO Box 12, Gateway House, Gargrave Road, Skipton, BD23 2HL |
| Santander UK plc |
Santander UK plc, Deeds Services, Santander House, 201 Grafton Gate East, Milton Keynes, MK9 1AN, DX 137000 Milton Keynes. If deeds to the property are already in store and are sent to you, then they should be returned to us at this address if they are not required (for example, if a sale falls through). |
| Scottish Building Society |
Title Deeds are not required to be sent to the Society, other documents to be sent to: Head Office SBS House 193 Dalry Road Edinburgh EH11 2EF |
| Scottish Widows Bank |
Secured Assets 1 Lovell Park Road Leeds West Yorkshire LS1 1NS DX 11896 Lovell Park Road Leeds |
| Secure Trust Bank PLC |
Only those documents (if any) specified under these responses should be sent to: Secure Trust Bank PO Box 1142 Uxbridge UB8 9YN |
| Skipton Building Society | Charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2. |
| St James Place Bank |
Incoming Deeds, Deeds Customer Services, Trinity Road, Halifax, HX1 2RG(DX11896 Halifax). Please quote the St.James Place Bank account reference number. |
| State Bank of India UK | State Bank of India, Deeds Team, PO Box 1018, Ipswich, Suffolk, IP1 9WJ. |
| Swansea Building Society |
11/12 Cradock Street Swansea SA1 3EW 01792 739100 |
| The Mortgage Business |
Incoming Deeds, Deeds Customer Services, Trinity Road, Halifax HX1 2RG. DX11896 Halifax. Please quote our roll number. |
| The Mortgage Lender Limited | Charge registration documents and delay reasons should be sent to LMS as set out in 14.2.2 |
| The Mortgage Works |
Original mortgage deed to Land Registry, all other documents should be given to the borrower(s) |
| The Royal Bank of Scotland plc |
Where you have been instructed through the LMS system charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2. Where you have not been instructed through the LMS system we do not require charge registration documents. You should seek the Borrowers instructions in relation to all other title deeds and documents which we do not require (as detailed in our instruction letter and Deeds Schedule). Offset Flexible Mortgage - As detailed above in 1.11a. |
| The Royal Bank of Scotland plc Direct Line Mortgages |
Direct Line Customer Services, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG |
| The Royal Bank of Scotland plc Direct Line One | The D team, Post room, Direct Line One account, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA. Or Direct Line One account, DX 719560, Norwich 15. |
| The Royal Bank of Scotland plc First Active | The address provided in the Demat Deeds Schedule. You should seek the Borrowers instructions in relation to all other title deeds and documents which we do not require (as detailed in our instruction letter and Demat Deeds Schedule). |
| The Royal Bank of Scotland plc Natwest one Account |
The D team, Post room, Natwest One account, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Or Natwest One account, DX 719560, Norwich 15. |
| The Royal Bank of Scotland plc One Account |
The D team, Post room, The One account, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Or The One account, DX 719560, Norwich 15. |
| The Royal Bank of Scotland plc Virgin One |
The D team, Post room, Virgin One account, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Or Virgin One account, DX 719560, Norwich 15. |
| The Tipton & Coseley Building Society | Deeds Department. |
| Together Personal Finance Limited |
Securities Team Together Personal Finance Limited 2nd Floor, Lake View Lakeside Cheadle Cheshire SK8 3GW Email: securities@togethermoney.com |
| Topaz Finance Ltd |
Topaz Finance Limited Gateway House, Gargrave Road, Skipton, North Yorkshire, BD23 2HL 0345 389 1672 |
| TSB Bank plc |
Title Information Documents - these should be uploaded to STARS Tile Deeds & all other documents - these should be sent to: TSB Mortgage Servicing, Barnett Way, PO BOX 2230, GL4 3DU |
| Ulster Bank | Address provided in the Deeds Schedule. |
| Vida Homeloans |
Mortgage Services, Vida Homeloans, Gateway House, Gargrave Road, Skipton, North Yorkshire, BD23 2HL |
| Virgin Money |
Our current Deeds Schedule confirms where documents should be sent. |
| Whistletree (a trading name of TSB Bank plc) |
For Whistletree (UKAR Legacy); Deeds Department, Solar House, Doxford International Business Park, Sunderland, SR3 3XW For Whistletree (Airdrie Savings Bank Legacy); Whistletree Gateway House, Gargrave Road, Skipton, North Yorkshire, BD23 2HL |
| Yorkshire Bank Home Loans Ltd |
For cases where you have been instructed through the LMS portal the title deeds and documents must be submitted through the LMS portal. For all other cases: Mortgage Services PO BOX 3105 Clydebank Glasgow G60 9AU Tel - 0800 121 4203 registrationconfirmation@cybg.com |
| Yorkshire Building Society |
Only those documents (if any) specified under these responses should be sent to: Securities Team, Mortgage Service, Yorkshire Building Society, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. DX 11798 Bradford. |
| Zephyr Homeloans |
Topaz Finance Limited Gateway House, Gargrave Road, Skipton, North Yorkshire, BD23 2HL 0345 389 1672 |