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Question: 16.3.2. If different from 1.11, contact point for finding out the debt amount:
| Lender | Answer |
|---|---|
| Accord Buy to Let |
For account numbers beginning with 10013 or 10014: Accord Buy to Let, PO Box 869, Newport, NP20 9GY. Tel No. 0345 848 0224. For all other cases: Customer Contact Centre, Accord Mortgages Limited, Yorkshire House, Yorkshire Drive Bradford BD5 8LJ. DX 11798 Bradford. (0345 1 200 872). |
| Accord Mortgages Ltd |
Customer Contact Centre, Accord Mortgages Limited, Yorkshire House, Yorkshire Drive Bradford BD5 8LJ. DX 11798 Bradford. (0345 1 200 872). |
| Adam & Company | See 1.11 |
| Adam & Company International |
See 1.11 |
| Ahli United Bank (UK) plc | Central Administration Unit |
| Aldermore Bank PLC | As 14.2.1. |
| Allied Irish Bank (GB), a trading name of AIB Group (UK) | Refer to AIB Group (UK) plc, Central Securities (GB), 92 Anne Street, Belfast, BT1 3H |
| April Mortgages | As per 1.11 |
| Atom Bank plc |
All requests should be sent by e-mail to avoid any delays to your transaction. Please contact customersupport@atombank.co.uk. Please note: Prior to Atom being able to release any information, we require that our customer contact us directly to note their authority for you to access account information. |
| Aviva Equity Release UK Ltd | See 1.11 |
| Bank of China | mortgage.admin@bank-of-china.com |
| Bank of Ireland (UK) plc | Mortgage Services Department, Bank of Ireland UK, PO Box 3191, One Temple Quay, Bristol, BS1 9HY. Tel No 0345 602 7056; Fax No 0117 943 6555. DX 98850 Bristol 2. |
| Bank of Ireland as Bank of Ireland Mortgages | Mortgage Services Department, Bank of Ireland UK, PO Box 3191, One Temple Quay, Bristol, BS1 9HY. Tel No 0845 6027056; Fax No 0117 943 6555. DX 98850 Bristol 2. |
| Bank of Scotland Beginning A |
Customer Service Centre PO Box 1HA, Newcastle Upon Tyne, NE99 1HA tel no. 0345 8500842 option 1. |
| Bank of Scotland Beginning O | Bank of Scotland Plc, Mortgage Operations, Pentland House, 8 Lochside Avenue, Edinburgh, EH12 9DJ. Tel: 0345 603 1136 Fax: 0131 339 2366 |
| Bank of Scotland Private Banking | |
| Barclays Bank UK PLC |
Residential Mortgages - Barclays Mortgage Services PO Box 8575 Leicester LE18 9AW Buy to Let – If account number has 6 digits use this address:- Barclays Mortgage Services Buy To Let PO Box 274 Leeds LS11 1FR If account number has 10 digits use this address:- Barclays Mortgage Services Buy To Let PO Box 8575 Leicester LE18 9AW |
| Barnsley Building Soc, a trading name Yorkshire Building Soc | Customer Contact Centre, Barnsley Building Society, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ DX 11798 Bradford (0345 1 200 898) |
| Better HomeOwnership (Mortgages) |
0333 4148153 customer@servicing.bho.co.uk |
| Birmingham Bank | mortgages@birminghambank.com |
| Birmingham Midshires | Loans Servicing at Birmingham Midshires Mortgage Servicing, PO Box 833, 1 Lovell Park Road, Leeds, LS1 9PU. |
| Bluestone Mortgages | As per 14.2.1. |
| Bradford & Bingley Limited | As 1.11a |
| Britannia, a trading name of The Co-operative Bank plc |
Existing Mortgage Business, Britannia, Britannia House, Leek Staffordshire Moorlands ST13 5RG or Existing Mortgage Business, C030, Britannia DX 16351 Leek |
| Buckinghamshire Building Society |
Buckinghamshire Building Society, High Street, Chalfont St Giles, Bucks, HP8 4QB e-mail mortgages@bucksbs.co.uk Tel: 01494 879517 Fax: 01494 877259 |
| Chelsea Building Society (a trading name of Yorkshire BS) |
Customer Contact Centre, Chelsea Building Society, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. DX 11798 Bradford. (0345 1 200 872) |
| CHL Mortgages |
customerservices@chl.org.uk Customer Services, CHL Mortgages, Admiral House, Harlington Way, Fleet, Hants, GU51 4YA |
| Clydesdale Bank plc |
The team at Clydesdale Bank Sunderland SR43 4JE Tel – 0800 121 4203 |
| Co-operative Bank plc | Address and other contact details as stated in the Transfer of Equity Letter of Instructions, quoting our reference. |
| Coutts | See 1.11 |
| Coutts Finance Co | See 1.11 |
| Coventry Building Society |
Existing Lending & Insurance, P.O. Box 600 Oakfield House, Binley Business Park, Coventry CV3 9YR or DX 18855 Coventry 2. Tel. 0800 1218899 Fax. 02476 839300 |
| Cynergy Bank | As per 1.11.a |
| Danske Bank |
Please contact: Danske Bank Mortgage Customer Support Personal Collateral Team, Killeaton House 41 Mosside Road, Dunmurry Belfast, BT17 9HH DX 2015 NR BELFAST 2 |
| Darlington Building Society | Customer Support Department, Principal Office |
| DB UK Bank Ltd |
db mortgages PO Box 890 Newport NP20 9LZ Tel: 0845 650 6281 DX Address - not available |
| Dudley Building Society | As 1.11a |
| Ecology Building Society | As 1.7 |
| Family Building Soc (a trading name of National Counties BS) |
Family Service Team, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL Email: mortgage.service@familybsoc.co.uk |
| First Direct | |
| Fleet Mortgages | Not applicable. |
| Foundation Home Loans |
Customer Services Department, Foundation Home Loans Limited, 5 Arlington Square, Downshire Way, Bracknell, Berkshire RG12 1WA or DX 122530 Bracknell (2). Email:customerservicesreferrals@foundationhomeloans.co.uk Tel: 01344 770 8030 |
| Furness Building Society |
Securities at address shown in 1.11a. |
| GE Money Home Lending Ltd | Customer Services Department |
| Gen H | redemptions@generationhome.com |
| Godiva Mortgages Ltd |
Existing Lending & Insurance, Oakfield House, PO Box 600, Binley, Coventry, CV3 9YR or DX 18855 Coventry 2. Tel. 0800 1218899 Fax. 02476 839300 |
| Habito |
Hey Habito Limited PO Box 1173 1 George Street Uxbridge UB8 9BW mymortgage@habito.com |
| Halifax |
Customer Service Centre. (see offer for address and fax number) |
| Halifax Loans Ltd |
Halifax Loans Limited, Trinity Road, Halifax, HX1 2RG |
| Hampden & Co. plc | See 1.11 |
| Handelsbanken | Refer to Branch office instructing you. |
| Harpenden Building Society | As 1.11a |
| Hinckley and Rugby Building Society | Principal Office, Mortgage Department. |
| Hodge |
Mortgage Lending Department, Hodge, One Central Square, CARDIFF, CF10 1FS support@hodge.co.uk |
| Hodge Equity Release |
Mortgage Lending Department, Hodge, One Central Square, CARDIFF, CF10 1FS SUPPORT@HODGE.CO.UK |
| Holmesdale Building Society | Lender. |
| HSBC UK Bank plc | |
| Intelligent Finance |
Securities, Intelligent Finance, PO Box 890, Leeds, LS1 9UG |
| Investec Bank plc |
RetailServicing@investec.co.uk |
| ITL Mortgages |
Existing Lending & Insurance, Oakfield House, PO Box 600, Binley, Coventry, CV3 9YR or DX 18855 Coventry 2. Tel. 0800 1218899 Fax. 02476 839300 |
| JPMorgan Chase Bank, N.A. | Refer to office issuing Mortgage Instructions. |
| Kensington Mortgage Company Ltd | Customer Services Department, Kensington Mortgage Company Ltd, PO Box 4760, Maidenhead, SL60 1HU. |
| Kent Reliance (a trading name of OneSavings Bank plc) | |
| Keystone Property Finance | Keystone Property Finance Limited, P O Box 1175 Harmon House 1 George Street Uxbridge, UB8 9BY Tel: 0345 877 8913 |
| Landbay Partners Limited | Customer Services Department, Landbay Partners Limited PO Box 1090 Ipswich IP1 9DW (Telephone 03300 536825). |
| Landmark Mortgages Limited |
Mortgage Contact Centre Landmark Mortgages Limited Landmark Mortgages PO Box 656 Durham DH1 9LY Tel - 0330 159 7172 |
| Leeds Building Society | Customer Contact Centre 03450 50 50 75. |
| Legal & General Home Finance Ltd | Administration Department. |
| LendInvest | See 1.11a |
| LiveMore Capital |
LiveMore Capital PO Box 1202 Uxbridge UB8 9FT Telephone: 0344 249 2918 |
| Lloyds Bank plc pre fixed 20/40 | Customer Service Centre, (see offer for address and fax number) |
| Lloyds Bank plc pre fixed 50/30/77 | Customer Service Centre, (see offer for address and fax number) |
| Lloyds TSB Scotland plc | Customer Service Centre, (see offer for address and fax number) |
| M&S Bank | M&S Bank, PO Box 12, Skipton, BD23 2HL. Telephone Number 0345 002 1128 Fax 0345 111 0322 |
| Magellan Homeloans | |
| Manchester Building Society | Mortgage Customer Services Department. |
| Market Harborough Building Society |
Mortgage Administration Department Market Harborough Building Society Welland House The Square Market Harborough Leicestershire LE16 7PD DX 27312 Market Harborough Tel No: 01858 412 250 Fax No: 01858 435 707 Email: CustomersFirst@mhbs.co.uk |
| Masthaven Bank | As per 14.2.1. |
| Metro Bank plc | Mortgage Admin Team – 0345 319 1200 |
| ModaMortgages |
Telephone number is 0300 373 0869 – the customer would then select the relevant option. Email – support@customers-modamortgages.co.uk Postal Address: ModaMortgages PO Box 1044 Ipswich IP1 9YA. |
| Molo Finance |
Email: mortgages@molofinance.com For loans where the legal title holder is "ColCap Financial UK Limited", email support@molofinance.com |
| Monmouthshire Building Society |
Mortgage Servicing Department Monmouthshire Building Society Monmouthshire House John Frost Square Newport NP20 1PX mortgageservicingsupport@monbs.com |
| Mortgage Agency Services |
Mortgage Agency Services PO Box 138 Plymouth Devon PL1 1XY |
| Mortgage Express | As 1.11a |
| Mortgage Express No 2 | Redemptions Department P O Box 88 Croft Road Crossflatts Bingley BD16 2UA DX 723060 Bingley 4 Telephone Number 01274 554021 |
| MPowered Mortgages | N/A |
| National Counties Building Society |
Mortgage Account Service Team, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL Email: mortgage.service@ncbs.co.uk |
| National Westminster Bank plc |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF. Offset Flexible Mortgage - NatWest Offset Redemptions Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Telephone: 0345 300 4012 Fax: 0870 400 9625 |
| Nationwide Building Society | www.nationwide.co.uk/Lawyers If it is a former Portman mortgage then please phone Nationwide Direct on 0800 30 20 11 |
| Nedbank Private Wealth Ltd | You should refer to us. |
| New Street Mortgages |
New Street Mortgages, PO Box 4760, Maidenhead, SL60 1HU. Tel: 0333-300-3100, Fax: 0333-300-3132, email: enquiries@newstreetmortgages.com |
| NRAM Ltd | See 1.11a |
| Paragon Buy to Let Mortgages |
First Mortgage Customer Services, Paragon Buy to Let Mortgages, 51 Homer Road, Solihull, West Midlands B91 3QJ, telephone number 0345 849 4060, fax number 0345 849 4061 MDX 14031 Solihull 2. |
| Paragon Residential Owner-Occupied Mortgages | First Mortgage Customer Services, 51 Homer Road, Solihull, West Midlands B91 3QJ, telephone number 0345 849 4060, fax number 0345 849 4061, MDX 14031 Solihull 2. |
| Paratus AMC Ltd |
Customer Services Department, Foundation Home Loans Limited, 5 Arlington Square, Downshire Way, Bracknell, Berkshire RG12 1WA or DX 122530 Bracknell (2). Email:customerservicesreferrals@foundationhomeloans.co.uk/ Tel: 0344 770 8030 |
| Parity Trust | As 1.7 |
| Pepper Money | Please contact Pepper Money, Servicing Department Harman House, 1 George Street, Uxbridge, Middlesex, UB8 1QQ |
| Pepper Money (PUK) | Please contact Pepper Money, Servicing Department Harman House, 1 George Street, Uxbridge, Middlesex, UB8 1QQ |
| Perenna |
Please contact our Mortgage Servicing team by either telephone: 0333 344 2833 or Email: mortgageservicing@perenna.co.uk |
| Platform (a trading name of The Co-operative Bank p.l.c.) |
Refer to Customer Services Dept, PO Box 237, Plymouth, PL1 1WG or DX 133791 Plymouth 13 |
| Precise Mortgages (Charter Court Financial Services Ltd) |
Mortgage Servicing Team at PO Box 6075 , Wolverhampton, WV10 6TD or 0800 298 5714. |
| Principality Building Society |
Mortgage Administration Department PO Box 89 Queen Street CARDIFF CF10 1UA 0330 333 4000 |
| Reliance Bank Ltd |
mortgages@reliancebankltd.com or 0207 398 5422 - Option 1 Discuss New Lending/Option 2 Discuss existing Reliance Bank Mortgage |
| Rooftop Mortgages Ltd | Refer to the Solicitors instructions. |
| Saffron Building Society |
Mortgage.servicing@saffronbs.co.uk Telephone 01799 582920 Fax 01799 581901 Saffron Building Society, Saffron House, 1A. Market Street, Saffron Walden, Essex. CB10 1HX |
| Sainsbury's Bank | Sainsbury’s Bank Mortgages, PO Box 12, Gateway House, Gargrave Road, Skipton, BD23 2HL |
| Santander UK plc |
Refer to the Mortgage Operations office instructing you (the Borrower should be able to confirm which Mortgage Operations office controls their mortgage account). |
| Scottish Building Society | |
| Scottish Widows Bank |
Mortgage Customer Services Department Scottish Widows Bank PO Box 883 LEEDS LS1 9TY Phone:- 0345 845 8555 |
| Secure Trust Bank PLC | As 14.2.1 |
| Skipton Building Society |
Customer Delivery Mortgage Repayments Team |
| St James Place Bank | Mortgage Administration, St James's Place Bank, Administration Centre, PO Box 1869, Livingston EH54 7XS |
| State Bank of India UK | As 1.11a. |
| Swansea Building Society |
11/12 Cradock Street Swansea SA1 3EW 01792 739100 |
| The Mortgage Business |
The Mortgage Business, PO Box 548, Leeds LS1 1WU Fax no. 0845 6039009 |
| The Mortgage Lender Limited |
completions@themortgagelender.com Tel: 0344 257 0426 |
| The Mortgage Works |
Account Servicing |
| The Royal Bank of Scotland plc |
Mortgage Centre - As detailed above in 1.11a. Offset Flexible Mortgage - RBS Offset Redemptions Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Telephone: 0345 300 4013 Fax: 0870 400 9625 |
| The Royal Bank of Scotland plc Direct Line Mortgages | As detailed in 1.11a. |
| The Royal Bank of Scotland plc Direct Line One |
As detailed above in 1.11a. |
| The Royal Bank of Scotland plc First Active |
As detailed above in 1.11a. |
| The Royal Bank of Scotland plc Natwest one Account |
As detailed above in 1.11a. |
| The Royal Bank of Scotland plc One Account | As detailed above in 1.11a. |
| The Royal Bank of Scotland plc Virgin One | As detailed above in 1.11a. |
| The Tipton & Coseley Building Society | Administration Department. |
| Together Personal Finance Limited |
Customer Care Team Together Personal Finance Limited 1st Floor, Lake View Lakeside Cheadle Cheshire SK8 3GW Email: customercare@togethermoney.com Tel: 0161-933-7403 Fax: 0161-956-3275 |
| Topaz Finance Ltd |
Topaz Finance Limited Gateway House, Gargrave Road, Skipton, North Yorkshire, BD23 2HL 0345 389 1672 |
| TSB Bank plc |
Customer Service Centre, (see offer for address and fax number) |
| Ulster Bank |
As detailed above in 1.11a. |
| Vida Homeloans |
Mortgage Services, Vida Homeloans, Gateway House, Gargrave Road, Skipton, North Yorkshire, BD23 2HL |
| Virgin Money |
Customer Operations Virgin Money Jubilee House Gosforth Newcastle upon Tyne NE3 4PL or DX 60350 Gosforth 2 Telephone: 0845 604 4858 Fax.: 0191 279 4444. |
| Whistletree (a trading name of TSB Bank plc) | Details as 1.11a |
| Yorkshire Bank Home Loans Ltd |
The team at Yorkshire Bank Sunderland SR43 4JF Tel – 0800 121 4203 |
| Yorkshire Building Society |
Customer Contact Centre, Yorkshire Building Society, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. DX 11798 Bradford. (0345 1 200 200). |
| Zephyr Homeloans | As per 1.11 |