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Question: 16.3.2. If different from 1.11, contact point for finding out the debt amount:

Lender Answer
Accord Buy to Let For account numbers beginning with 10013 or 10014:

Accord Buy to Let, PO Box 869, Newport, NP20 9GY.
Tel No. 0345 848 0224.

For all other cases:

Customer Contact Centre, Accord Mortgages Limited, Yorkshire House, Yorkshire Drive Bradford BD5 8LJ. DX 11798 Bradford.
(0345 1 200 872).
Accord Mortgages Ltd Customer Contact Centre, Accord Mortgages Limited, Yorkshire House, Yorkshire Drive Bradford BD5 8LJ. DX 11798 Bradford.
(0345 1 200 872).
Adam & Company See 1.11
Adam & Company International See 1.11

Ahli United Bank (UK) plc Central Administration Unit
Aldermore Bank PLC As 14.2.1.
Allied Irish Bank (GB), a trading name of AIB Group (UK) Refer to AIB Group (UK) plc, Central Securities (GB), 92 Anne Street, Belfast, BT1 3H
April Mortgages As per 1.11
Atom Bank plc All requests should be sent by e-mail to avoid any delays to your transaction. Please contact customersupport@atombank.co.uk.

Please note: Prior to Atom being able to release any information, we require that our customer contact us directly to note their authority for you to access account information.
Aviva Equity Release UK Ltd See 1.11
Bank of China mortgage.admin@bank-of-china.com
Bank of Ireland (UK) plc Mortgage Services Department, Bank of Ireland UK, PO Box 3191, One Temple Quay, Bristol, BS1 9HY. Tel No 0345 602 7056; Fax No 0117 943 6555. DX 98850 Bristol 2.
Bank of Ireland as Bank of Ireland Mortgages Mortgage Services Department, Bank of Ireland UK, PO Box 3191, One Temple Quay, Bristol, BS1 9HY. Tel No 0845 6027056; Fax No 0117 943 6555. DX 98850 Bristol 2.
Bank of Scotland Beginning A Customer Service Centre PO Box 1HA, Newcastle Upon Tyne, NE99 1HA tel no. 0345 8500842 option 1.
Bank of Scotland Beginning O Bank of Scotland Plc, Mortgage Operations, Pentland House, 8 Lochside Avenue, Edinburgh, EH12 9DJ. Tel: 0345 603 1136 Fax: 0131 339 2366
Bank of Scotland Private Banking  
Barclays Bank UK PLC Residential Mortgages -
Barclays Mortgage Services
PO Box 8575
Leicester
LE18 9AW

Buy to Let –
If account number has 6 digits use this address:-
Barclays Mortgage Services
Buy To Let
PO Box 274
Leeds
LS11 1FR

If account number has 10 digits use this address:-
Barclays Mortgage Services
Buy To Let
PO Box 8575
Leicester
LE18 9AW
Barnsley Building Soc, a trading name Yorkshire Building Soc Customer Contact Centre, Barnsley Building Society, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ DX 11798 Bradford (0345 1 200 898)
Birmingham Bank mortgages@birminghambank.com
Birmingham Midshires Loans Servicing at Birmingham Midshires Mortgage Servicing, PO Box 833, 1 Lovell Park Road, Leeds, LS1 9PU.
Bluestone Mortgages As per 14.2.1.
Bradford & Bingley Limited As 1.11a
Britannia, a trading name of The Co-operative Bank plc Existing Mortgage Business, Britannia, Britannia House, Leek Staffordshire Moorlands ST13 5RG or Existing Mortgage Business, C030, Britannia DX 16351 Leek
Buckinghamshire Building Society Buckinghamshire Building Society, High Street,
Chalfont St Giles, Bucks,
HP8 4QB
e-mail mortgages@bucksbs.co.uk
Tel: 01494 879517
Fax: 01494 877259
Chelsea Building Society (a trading name of Yorkshire BS) Customer Contact Centre, Chelsea Building Society, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ.
DX 11798 Bradford. (0345 1 200 872)
CHL Mortgages customerservices@chl.org.uk
Customer Services, CHL Mortgages, Admiral House, Harlington Way, Fleet, Hants, GU51 4YA
Clydesdale Bank plc Mortgage Services
PO BOX 3105
Clydebank
Glasgow
G60 9AU
Tel - 0800 121 4203
Co-operative Bank plc Address and other contact details as stated in the Transfer of Equity Letter of Instructions, quoting our reference.
Coutts See 1.11
Coutts Finance Co See 1.11
Coventry Building Society Existing Lending & Insurance, P.O. Box 600 Oakfield House, Binley Business Park, Coventry CV3 9YR or DX 18855 Coventry 2.
Tel. 0800 1218899 Fax. 02476 839300
Cynergy Bank As per 1.11.a
Danske Bank Please contact:

Danske Bank
Mortgage Customer Support
Personal Collateral Team, Killeaton House
41 Mosside Road, Dunmurry
Belfast, BT17 9HH
DX 2015 NR BELFAST 2
Darlington Building Society Customer Support Department, Principal Office
DB UK Bank Ltd db mortgages
PO Box 890
Newport
NP20 9LZ
Tel: 0845 650 6281
DX Address - not available
Dudley Building Society As 1.11a
Ecology Building Society As 1.7
Family Building Soc (a trading name of National Counties BS) Family Service Team, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL
Email: mortgage.service@familybsoc.co.uk
First Direct  
Fleet Mortgages Not applicable.
Foundation Home Loans Customer Services Department, Foundation Home Loans Limited, 5 Arlington Square, Downshire Way, Bracknell, Berkshire RG12 1WA or DX 122530 Bracknell (2). Email:customerservicesreferrals@foundationhomeloans.co.uk
Tel: 01344 770 8030
Furness Building Society Securities at address shown in 1.11a.
GE Money Home Lending Ltd Customer Services Department
Gen H redemptions@generationhome.com
Godiva Mortgages Ltd Existing Lending & Insurance,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
or DX 18855 Coventry 2.
Tel. 0800 1218899 Fax. 02476 839300
Habito Hey Habito Limited
PO Box 1173
1 George Street
Uxbridge
UB8 9BW
mymortgage@habito.com
Halifax Customer Service Centre. (see offer for address and fax number)
Halifax Loans Ltd Halifax Loans Limited, Trinity Road, Halifax, HX1 2RG
Hampden & Co. plc See 1.11
Handelsbanken Refer to Branch office instructing you.
Harpenden Building Society As 1.11a
Hinckley and Rugby Building Society Principal Office, Mortgage Department.
Hodge Mortgage Lending Department,
Hodge,
One Central Square,
CARDIFF,
CF10 1FS

support@hodge.co.uk
Hodge Equity Release Mortgage Lending Department,
Hodge,
One Central Square,
CARDIFF,
CF10 1FS

SUPPORT@HODGE.CO.UK
Holmesdale Building Society Lender.
HSBC UK Bank plc  
Intelligent Finance Securities, Intelligent Finance, PO Box 890, Leeds, LS1 9UG


Investec Bank plc RetailServicing@investec.co.uk

ITL Mortgages Existing Lending & Insurance,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
or DX 18855 Coventry 2.
Tel. 0800 1218899 Fax. 02476 839300
JPMorgan Chase Bank, N.A. Refer to office issuing Mortgage Instructions.
Kensington Mortgage Company Ltd Customer Services Department, Kensington Mortgage Company Ltd, PO Box 4760, Maidenhead, SL60 1HU.
Kent Reliance (a trading name of OneSavings Bank plc)  
Keystone Property Finance Keystone Property Finance Limited, P O Box 1175 Harmon House 1 George Street Uxbridge, UB8 9BY Tel: 0345 877 8913
Landbay Partners Limited Customer Services Department, Landbay Partners Limited PO Box 1090 Ipswich IP1 9DW (Telephone 03300 536825).
Landmark Mortgages Limited Mortgage Contact Centre
Landmark Mortgages Limited
Landmark Mortgages
PO Box 656
Durham
DH1 9LY

Tel - 0330 159 7172
Leeds Building Society Customer Contact Centre 03450 50 50 75.
Legal & General Home Finance Ltd Administration Department.
LendInvest See 1.11a
LiveMore Capital LiveMore Capital
PO Box 1202
Uxbridge
UB8 9FT

Telephone: 0344 249 2918
Lloyds Bank plc pre fixed 20/40 Customer Service Centre, (see offer for address and fax number)
Lloyds Bank plc pre fixed 50/30/77 Customer Service Centre, (see offer for address and fax number)
Lloyds TSB Scotland plc Customer Service Centre, (see offer for address and fax number)
M&S Bank M&S Bank, PO Box 12, Skipton, BD23 2HL. Telephone Number 0345 002 1128 Fax 0345 111 0322
Magellan Homeloans  
Manchester Building Society Mortgage Customer Services Department.
Market Harborough Building Society Mortgage Administration Department
Market Harborough Building Society
Welland House
The Square
Market Harborough
Leicestershire
LE16 7PD
DX 27312 Market Harborough

Tel No: 01858 412 250
Fax No: 01858 435 707
Email: CustomersFirst@mhbs.co.uk
Masthaven Bank As per 14.2.1.
Metro Bank plc Mortgage Admin Team – 0345 319 1200
ModaMortgages Telephone number is 0300 373 0869 – the customer would then select the relevant option.

Email – support@customers-modamortgages.co.uk

Postal Address:
ModaMortgages
PO Box 1044
Ipswich
IP1 9YA.
Molo Finance Email: mortgages@molofinance.com

For loans where the legal title holder is "ColCap Financial UK Limited", email support@molofinance.com
Monmouthshire Building Society Mortgage Servicing Department
Monmouthshire Building Society
Monmouthshire House
John Frost Square
Newport
NP20 1PX

mortgageservicingsupport@monbs.com
Mortgage Agency Services Mortgage Agency Services PO Box 138 Plymouth Devon PL1 1XY
Mortgage Express As 1.11a
Mortgage Express No 2 Redemptions Department P O Box 88 Croft Road Crossflatts Bingley BD16 2UA DX 723060 Bingley 4 Telephone Number 01274 554021
MPowered Mortgages N/A
National Counties Building Society Mortgage Account Service Team, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL
Email: mortgage.service@ncbs.co.uk
National Westminster Bank plc Mortgage Centre - PO Box 123, Greenock, PA15 1EF.

Offset Flexible Mortgage -
NatWest Offset Redemptions Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0870 400 9625
Nationwide Building Society www.nationwide.co.uk/Lawyers If it is a former Portman mortgage then please phone Nationwide Direct on 0800 30 20 11
Nedbank Private Wealth Ltd You should refer to us.
New Street Mortgages New Street Mortgages, PO Box 4760, Maidenhead, SL60 1HU. Tel: 0333-300-3100, Fax: 0333-300-3132, email: enquiries@newstreetmortgages.com
NRAM Ltd See 1.11a
Paragon Buy to Let Mortgages First Mortgage Customer Services, Paragon Buy to Let Mortgages, 51 Homer Road, Solihull, West Midlands B91 3QJ, telephone number 0345 849 4060, fax number 0345 849 4061 MDX 14031 Solihull 2.
Paragon Residential Owner-Occupied Mortgages First Mortgage Customer Services, 51 Homer Road, Solihull, West Midlands B91 3QJ, telephone number 0345 849 4060, fax number 0345 849 4061, MDX 14031 Solihull 2.
Paratus AMC Ltd Customer Services Department, Foundation Home Loans Limited, 5 Arlington Square, Downshire Way, Bracknell, Berkshire RG12 1WA or DX 122530 Bracknell (2). Email:customerservicesreferrals@foundationhomeloans.co.uk/ Tel: 0344 770 8030
Parity Trust As 1.7
Pepper Money Please contact Pepper Money, Servicing Department Harman House, 1 George Street, Uxbridge, Middlesex, UB8 1QQ
Pepper Money (PUK) Please contact Pepper Money, Servicing Department Harman House, 1 George Street, Uxbridge, Middlesex, UB8 1QQ
Perenna Please contact our Mortgage Servicing team by either telephone: 0333 344 2833 or
Email: mortgageservicing@perenna.co.uk
Platform (a trading name of The Co-operative Bank p.l.c.) Refer to Customer Services Dept, PO Box 237, Plymouth, PL1 1WG or DX 133791 Plymouth 13
Precise Mortgages (Charter Court Financial Services Ltd) Mortgage Servicing Team at PO Box 6075 , Wolverhampton, WV10 6TD or 0800 298 5714.
Principality Building Society Mortgage Administration Department
PO Box 89
Queen Street
CARDIFF
CF10 1UA
0330 333 4000
Reliance Bank Ltd mortgages@reliancebankltd.com or
0207 398 5422 - Option 1 Discuss New Lending/Option 2 Discuss existing Reliance Bank Mortgage
Rooftop Mortgages Ltd Refer to the Solicitors instructions.
Saffron Building Society Mortgage.servicing@saffronbs.co.uk
Telephone 01799 582920
Fax 01799 581901
Saffron Building Society, Saffron House, 1A. Market Street, Saffron Walden, Essex. CB10 1HX
Sainsbury's Bank Sainsbury’s Bank Mortgages, PO Box 12, Gateway House, Gargrave Road, Skipton, BD23 2HL
Santander UK plc Refer to the Mortgage Operations office instructing you (the Borrower should be able to confirm which Mortgage Operations office controls their mortgage account).
Scottish Building Society  
Scottish Widows Bank Mortgage Customer Services Department
Scottish Widows Bank
PO Box 883
LEEDS
LS1 9TY
Phone:- 0345 845 8555
Secure Trust Bank PLC As 14.2.1
Skipton Building Society Customer Delivery Mortgage Repayments Team
St James Place Bank Mortgage Administration, St James's Place Bank, Administration Centre, PO Box 1869, Livingston EH54 7XS
State Bank of India UK As 1.11a.
Swansea Building Society 11/12 Cradock Street
Swansea
SA1 3EW
01792 739100
The Mortgage Business The Mortgage Business, PO Box 548, Leeds LS1 1WU Fax no. 0845 6039009
The Mortgage Lender Limited completions@themortgagelender.com

Tel: 0344 257 0426
The Mortgage Works Account Servicing
The Royal Bank of Scotland plc Mortgage Centre - As detailed above in 1.11a.

Offset Flexible Mortgage - RBS Offset Redemptions Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4013
Fax: 0870 400 9625
The Royal Bank of Scotland plc Direct Line Mortgages As detailed in 1.11a.
The Royal Bank of Scotland plc Direct Line One As detailed above in 1.11a.
The Royal Bank of Scotland plc First Active As detailed above in 1.11a.
The Royal Bank of Scotland plc Natwest one Account As detailed above in 1.11a.
The Royal Bank of Scotland plc One Account As detailed above in 1.11a.
The Royal Bank of Scotland plc Virgin One As detailed above in 1.11a.
The Tipton & Coseley Building Society Administration Department.
Together Personal Finance Limited Customer Care Team
Together Personal Finance Limited
1st Floor, Lake View
Lakeside
Cheadle
Cheshire
SK8 3GW
Email: customercare@togethermoney.com
Tel: 0161-933-7403
Fax: 0161-956-3275
Topaz Finance Ltd Topaz Finance Limited
Gateway House, Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
0345 389 1672
TSB Bank plc Customer Service Centre, (see offer for address and fax number)
Ulster Bank As detailed above in 1.11a.
Vida Homeloans Mortgage Services,
Vida Homeloans,
Gateway House,
Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
Virgin Money Customer Operations
Virgin Money
Jubilee House
Gosforth
Newcastle upon Tyne
NE3 4PL
or DX 60350 Gosforth 2
Telephone: 0845 604 4858
Fax.: 0191 279 4444.
Whistletree (a trading name of TSB Bank plc) Details as 1.11a
Yorkshire Bank Home Loans Ltd Mortgage Services
PO BOX 3105
Clydebank
Glasgow
G60 9AU
Tel - 0800 121 4203
Yorkshire Building Society Customer Contact Centre, Yorkshire Building Society, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ.
DX 11798 Bradford. (0345 1 200 200).
Zephyr Homeloans As per 1.11