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Question: 12.3. Contact point for release of retentions/mortgage advance instalments.
| Lender | Answer |
|---|---|
| Accord Mortgages Ltd |
As 4.1.1.2. |
| Atom Bank plc | Please raise a query via Secure Link which is accessed through Conveyancer Zone and the panel membership dashboard, or contact us via telephone at 03333 990055, or via email at conveyancing@digitalmortgages.net. |
| Aviva Equity Release UK Ltd |
We do not make retentions |
| Bank of Ireland (UK) plc | See 1.10. |
| Bank of Ireland as Bank of Ireland Mortgages |
See 1.10. |
| Bank of Scotland Beginning A | Bank of Scotland Plc, Mortgage Operations, Pentland House, 8 Lochside Avenue, Edinburgh, EH12 9DJ. Tel: 0345 603 1136 Fax: 0131 339 2366 |
| Bank of Scotland Beginning O | Bank of Scotland Plc, Mortgage Operations, Pentland House, 8 Lochside Avenue, Edinburgh, EH12 9DJ. Tel: 0345 603 1136 Fax: 0131 339 2366 |
| Barclays Bank UK PLC |
Issuing Office |
| Birmingham Midshires |
Post Completions Team at office issuing mortgage instructions. |
| Bradford & Bingley Limited |
As 1.10a |
| Britannia, a trading name of The Co-operative Bank plc |
Britannia New Lending Britannia House Leek Staffordshire Moorlands ST13 5RG or Britannia New Lending Britannia DX16351 Leek Telephone and fax Numbers as shown on the letter enclosing the Offer of Advance |
| Chelsea Building Society (a trading name of Yorkshire BS) | As 4.1.1.2. |
| CHL Mortgages | Customer Services, Capital Home Loans Ltd, Admiral House, Harlington Way, Fleet, Hants GU51 4YA |
| Co-operative Bank plc | See 1.10a earlier. |
| Coventry Building Society |
Completions Dept. Oakfield House, PO Box 600, Binley, Coventry, CV3 9YR Tel. 0845 7573611 Fax. 024 76839275 |
| Danske Bank | As for 1.10a |
| DB UK Bank Ltd |
db mortgages PO Box 890 Newport NP20 9LZ Tel: 0845 650 6281 DX Address - not available |
| Ecology Building Society |
As in 1.10 |
| First Direct | See 1.10b for contact points |
| First Trust Bank |
Mortgage Business Team AIB NI 92 Ann Street Belfast BT1 3HH Telephone no 0345 600 5925 Mortgage.completions@aib.ie |
| GE Money Home Lending Ltd | GE Money Home Lending has withdrawn from the UK mortgage market. |
| Godiva Mortgages Ltd |
Completions Dept. Oakfield House, PO Box 600, Binley, Coventry, CV3 9YR Tel. 0845 7573611 Fax. 024 76839275 |
| Halifax | Address & telephone number on Mortgage Offer. |
| Halifax Loans Ltd | Halifax Loans Limited, Trinity Road, Halifax, HX1 2RG. |
| Hampden & Co. plc | |
| HSBC UK Bank plc |
See 1.10b for contact points |
| HSMS | |
| Intelligent Finance |
Securities, Intelligent Finance, PO Box 890, Leeds, LS1 9UG |
| ITL Mortgages |
Completions Dept. Oakfield House, PO Box 600, Binley, Coventry, CV3 9YR Tel. 0845 7573611 Fax. 024 76839275 |
| Kensington Mortgage Company Ltd | N/A. Kensington will not hold retentions or release funds in stages. |
| Landmark Mortgages Limited |
New Mortgage Completions Landmark Mortgages PO Box 656 Durham DH1 9LY Tel - 0330 159 7152 |
| Leeds Building Society | As per 1.10a. |
| Lloyds Bank plc | Not applicable. |
| Lloyds TSB Scotland plc | Mortgage Processing. Please see 1.10a |
| M&S Bank | M&S Bank, PO Box 12, Skipton, BD23 2HL. Telephone Number 0345 002 1128 Fax 0345 111 0322 |
| Mortgage Express |
As 1.10a |
| Mortgage Express (No 2) |
As 1.10a |
| National Westminster Bank plc | As detailed above in 1.10. |
| Nationwide Building Society |
Issuing Office |
| New Street Mortgages | N/A. New Street will not hold retentions or release funds in stages. |
| NRAM Ltd | As 1.10a |
| Platform (a trading name of The Co-operative Bank p.l.c.) |
Refer to Customer Services Dept. PO Box 237, Plymouth PL1 1WG or DX 133791 Plymouth 13 |
| Rooftop Mortgages Ltd |
Refer to the Solicitors instructions |
| Sainsbury's Bank | Contact point as detailed in 1.10a. |
| Santander UK plc | Refer to the Mortgage Operations office instructing you. |
| Scottish Widows Bank | New Business Processing (see 1.10). |
| The Mortgage Business |
Address & telephone number on Mortgage Offer. |
| The Royal Bank of Scotland plc |
As detailed above in 1.10 |
| TSB Bank plc | Mortgage Processing. Please see 1.10a |
| UCB Home Loans Corporation Ltd |
Account Services Department - Portman House, Richmond Hill, Bournemouth, BH2 6EP. |
| Ulster Bank |
As detailed above in 1.10 |
| Virgin Money |
Mortgage Processing Operations Virgin Money Jubilee House Gosforth Newcastle upon Tyne NE3 4PL or DX 60350 Gosforth Solicitors Helpline: 0845 604 4858 |
| Yorkshire Building Society |
As 4.1.1.2. |