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Question: 1.11. Contact point if standard documents are inappropriate.
| Lender | Answer |
|---|---|
| Accord Buy to Let |
As 1.11a. Please note that no pre-existing second charges are permitted to remain at completion. Any existing mortgage must be repaid and the Charge cancelled at the Land Registry. |
| Accord Mortgages Ltd | In the first instance as above. Lending Shared Services may then ask you to contact Group Legal, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. We do not accept other lenders' Deeds of Postponement/Ranking Agreements so you must ensure that our own form of Deed of Postponement/Ranking Agreement is used. |
| Adam & Company |
As detailed above in 1.11a |
| Adam & Company International |
As detailed above in 1.11a |
| Aldermore Bank PLC | As above. |
| Allied Irish Bank (GB), a trading name of AIB Group (UK) | Refer to AIB Group (UK) plc, Central Securities (GB), 92 Anne Street, Belfast, BT1 3H |
| Atom Bank plc | Please raise a query via Secure Link which is accessed through Conveyancer Zone and the panel membership dashboard, or contact us via telephone at 03333 990055, or via email at conveyancing@digitalmortgages.net. |
| Aviva Equity Release UK Ltd |
Aviva Equity Release UK Limited PO Box 520 Surrey Street Norwich NR1 3WG or please call 0800 206 2014 |
| Bank of China | mortgages@bank-of-china.com |
| Bank of Ireland (UK) plc | For LMS managed cases, please contact us through the LMS portal. Alternatively, the address details and the telephone & fax numbers can be found on the first page of the Offer. |
| Bank of Ireland as Bank of Ireland Mortgages | For LMS managed cases, please contact us through the LMS portal. Alternatively, the address details and the telephone & fax numbers can be found on the first page of the Offer. |
| Bank of Scotland Beginning A | Customer Service Centre, PO Box 1HA, Newcastle Upon Tyne, NE99 1HA. Fax no. Fax no. 0845 1221034 |
| Bank of Scotland Beginning O | Bank of Scotland Plc, Mortgage Operations, Pentland House, 8 Lochside Avenue, Edinburgh, EH12 9DJ. Tel: 0345 603 1136 Fax: 0131 339 2366 |
| Barclays Bank UK PLC |
Issuing Office |
| Birmingham Midshires | Completions Team at office issuing mortgage instructions |
| Bluestone Mortgages |
Address: Settlements Team, Bluestone Mortgages, 3rd Floor, 22 Chancery Lane, London, WC2A 1 LS Tel no: 0800 368 1833 Option 3 Email Settlements@bluestone.co.uk |
| Bradford & Bingley Limited |
As above |
| Britannia, a trading name of The Co-operative Bank plc | Britannia New Lending, Britannia House, Leek Staffordshire Moorlands ST13 5RG or Britannia New Lending DX 16351 Leek. Telephone and fax numbers as shown on the offer of advance |
| Chelsea Building Society (a trading name of Yorkshire BS) | In the first instance as above. You may then be asked to contact Group Legal, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. We do not accept other lenders' Deeds of Postponement/Ranking Agreements so you must ensure that our own form of Deed of Postponement (Ranking Agreement) is used. |
| Clydesdale Bank plc |
The team at Clydesdale Bank Sunderland SR43 4JE Tel – 0800 121 4203 |
| Co-operative Bank plc |
Address and other contact details as stared in the letter of instruction, quoting our reference. |
| Coutts |
As detailed above in 1.11a |
| Coventry Building Society |
New Lending Department, Oakfield House, PO Box 600, Binley, Coventry, CV3 9YR |
| Darlington Building Society |
Principal Office: Customer Support Department Sentinel House Morton Road Darlington DL1 4PT |
| DB UK Bank Ltd |
db mortgages PO Box 890 Newport NP20 9LZ Tel: 0845 650 6281 DX Address - not available |
| Ecology Building Society | As in 1.11a |
| First Direct |
first direct, 40 Wakefield Road, Leeds, LS98 1FD. Telephone Number 0113 236 7032 Fax Number: 0345 5870395 |
| Foundation Home Loans |
WITNESSING OF DOCUMENTS 1. We require a third party to be present and to witness the signing of our documents. 2. We will not accept witnessing of documents via video conferencing service. INDEPENDENT LEGAL ADVICE DELIVERED BY VIDEO CONFERENCING Contact point for enquiries: New Business Department, Foundation Home Loans, 5 Arlington Square, Downshire Way, Bracknell, RG12 1WA Email: FHL@foundationhomeloans.co.uk Tel: 01344 770 8033 Please see our Distance Independent Legal Advice Certificate which can be obtained at: https://www.foundationforintermediaries.co.uk/ document-library/ |
| Furness Building Society |
Centralised Mortgage Processing Furness Building Society, 51/55 Duke Street, Barrow-in-Furness, Cumbria. LA14 1RT |
| GE Money Home Lending Ltd | GE Money Home Lending has withdrawn from the UK mortgage market. |
| Godiva Mortgages Ltd |
New Lending Department, Oakfield House, PO Box 600, Binley, Coventry, CV3 9YR |
| Halifax |
Mortgage Completions Helpline, Mortgage Services, Trinity Road, Halifax HX1 2RG. Fax no. 0345 1221034 |
| Halifax Loans Ltd |
Mortgages Helpdesk, Mortgage Operations, Trinity Road, Halifax HX1 2RG. |
| Hampden & Co. plc | Address and telephone number as stated in the Letter of Instruction quoting our reference. If you use a PC, fax or email, you should keep a paper copy. |
| Handelsbanken | Refer to Branch office instructing you. |
| Hodge | Postoffer@hodge.co.uk |
| Hodge Equity Release | Postoffer@hodge.co.uk |
| HSBC UK Bank plc | See 1.11a |
| HSMS | As 1.11a |
| Intelligent Finance |
Securities, Intelligent Finance, PO Box 890, Leeds, LS1 9UG |
| ITL Mortgages |
New Lending Department, Oakfield House, PO Box 600, Binley, Coventry, CV3 9YR |
| Kensington Mortgage Company Ltd | Kensington Mortgages, New Business Operations Centre, Ascot House, Maidenhead Office Park, Maidenhead, SL6 3QQ. Tel: 03444 990011 Fax: 03444 990022. |
| Landbay Partners Limited | See 1.11a – legals@landbay.co.uk |
| Landmark Mortgages Limited |
Porting Team Landmark Mortgages PO Box 656 Durham DH1 9LY OR Landmark Mortgages DX 727483, Sunderland 13 Tel: 0330 159 7172 |
| Leeds Building Society |
For all pre-Completion Queries (excluding Limited Company BTL cases) you should raise a query via the LMS Secure Link portal which is accessed through LMS Conveyancer Zone and the panel membership dashboard. Mortgage Lending Department. 26 Sovereign Street, Leeds, LS1 4BJ DX 12299 Leeds 1 Direct Dial Tel: See Mortgage Offer Email: mldsolicitor@leedsbuildingsociety.co.uk (only for Limited Company Buy to Let cases) |
| Legal & General Home Finance Ltd | Same as 1.11a |
| LendInvest |
BTL Loans: The BTL Completions Team 0203 8466838 or btlcompletions@lendinvest.com Regulated Bridge Loans: The Regulated Bridge Completions Team 0203 846 6865 Regulated Residential Lending:The Regulated Residential Lending Completions Team resiops@lendinvest.com or 0203 846 6814 |
| LiveMore Capital | As 1.11a |
| Lloyds Bank plc pre fixed 40 | Mortgage Processing. Please see 1.11a. |
| Lloyds Bank plc pre fixed 50 |
Mortgage Processing (see 1.11a) |
| Lloyds TSB Scotland plc |
Mortgage Processing see 1.11a) |
| M&S Bank | M&S Bank, PO Box 12, Skipton, BD23 2HL. Telephone Number 0345 002 1128 Fax 0345 111 0322 |
| Magellan Homeloans |
Magellan Homeloans Ashcombe House 5 The Crescent Leatherhead, Surrey, KT22 8DY |
| Masthaven Bank | Address: Mortgages Team, Masthaven Bank Limited, 15-18 Rathbone Place, London, W1T 1HU. Telephone: 0207 036 2020 |
| Metro Bank Plc |
Contact Mortgage Operations Helpdesk. 0203 402 8076 or mortgagecompletions@metrobank.plc.uk. |
| Mortgage Agency Services |
Mortgage Agency Services PO Box 138 Plymouth Devon PL1 1XY |
| Mortgage Express | See 1.11a |
| Mortgage Express No 2 |
As 1.11a |
| National Westminster Bank plc |
As detailed above in 1.11a |
| Nationwide Building Society |
Issuing Office |
| Nedbank Private Wealth Ltd | You must refer to us. |
| New Street Mortgages |
New Street Mortgages, PO Box 4761, Maidenhead, SL60 1HW. Tel: 0333-300-3100, Fax: 0333-300-3132, email: enquiries@newstreetmortgages.com |
| NRAM Ltd | As 1.11a |
| Paragon Buy to Let Mortgages | As 1.11a. |
| Platform (a trading name of The Co-operative Bank p.l.c.) |
Refer to office issuing mortgage instructions |
| Precise Mortgages (Charter Court Financial Services Ltd) | Completions Team at the address stated on the Mortgage Offer/Instructions along with your recommendations for the correct documents. |
| Rooftop Mortgages Ltd |
The address and contact details shown on the mortgage offer |
| Sainsbury's Bank | Contact point as detailed in 1.11a. |
| Santander UK plc |
Refer to Mortgage Operations office instructing you. |
| Scottish Building Society |
Office of Scottish Building Society that issued mortgage offer. |
| Scottish Widows Bank |
New Business Processing Scottish Widows Bank PO Box 883 LEEDS LS1 9TY Phone: refer to our Letter of Offer for individual case Completion Officer's direct dial number. Standard documents to be obtained from: www.scottishwidows.co.uk/bankconveyancers |
| Skipton Building Society |
(i) Mortgage Lending Team via LMS Secure Link (ii) Commercial Servicing Team |
| St James Place Bank | Legal, St. James's Place Bank, 8 Lochside Avenue, Edinburgh Park, South Gyle, Edinburgh EH12 9DJ. |
| The Mortgage Business |
Mortgage Completions Helpline, Mortgage Services, Trinity Road, Halifax HX1 2RG. Fax no.0845 1221034 |
| The Mortgage Lender Limited |
completions@themortgagelender.com Tel: 0344 257 0426 Please include your recommendations for the correct documents. |
| The Mortgage Works |
Issuing office - as shown on the front of the offer |
| The Royal Bank of Scotland plc |
As detailed above in 1.11a |
| The Royal Bank of Scotland plc Direct Line Mortgages |
As detailed above in 1.11a. |
| The Royal Bank of Scotland plc Direct Line One |
As detailed above in 1.11a. |
| The Royal Bank of Scotland plc First Active |
As detailed above in 1.11a. |
| The Royal Bank of Scotland plc Natwest one Account |
As detailed above in 1.11a. |
| The Royal Bank of Scotland plc One Account |
As detailed above in 1.11a. |
| The Royal Bank of Scotland plc Virgin One |
As detailed above in 1.11a. |
| Topaz Finance Ltd |
Topaz Finance Limited Gateway House, Gargrave Road, Skipton, North Yorkshire, BD23 2HL 0345 389 1672 |
| TSB Bank plc | Mortgage Processing see 1.11a) |
| UCB Home Loans Corporation Ltd |
Issuing Office - as shown on front of the Offer |
| Ulster Bank |
As detailed above in 1.11a |
| Vida Homeloans |
Tel: 0330 246246 or Email: completions@vidahomeloans.co.uk |
| Virgin Money |
Existing Mortgages Virgin Money Jubilee House Gosforth Newcastle upon Tyne NE3 4PL Solicitor Helpline: 0345 604 4858 |
| Whistletree (a trading name of TSB Bank plc) | Details as 1.11a |
| Yorkshire Bank Home Loans Ltd |
The team at Yorkshire Bank Sunderland SR43 4JF Tel – 0800 121 4203 |
| Yorkshire Building Society |
In the first instance as above. The Society's branch or department may then ask you to contact Group Legal whose address is Yorkshire Building Society, Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ. We do not accept other lenders' Deeds of Postponement/Ranking Agreements so you must ensure that our own form of Deed of Postponement (Ranking Agreement)is used. |