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Question: 16.1.1. If different from 1.11, contact point for requesting the deeds.

Lender Answer
Accord Buy to Let Securities Team, Mortgage Service, Accord Mortgages Limited, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. DX 11798 Bradford.
Accord Mortgages Ltd Securities Team, Mortgage Service, Accord Mortgages Limited, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. DX 11798 Bradford.
Adam & Company As detailed above in 1.11a
Adam & Company International As detailed above in 1.11a


Aldermore Bank PLC As 14.2.1
Allied Irish Bank (GB), a trading name of AIB Group (UK) Refer to AIB Group (UK) plc, Central Securities (GB), 92 Anne Street, Belfast, BT1 3H
Atom Bank plc All requests should be sent by e-mail to avoid any delays to your transaction. Please contact customeradministrationteam@atombank.co.uk.

Please note: Prior to Atom being able to release any information, we require that our customer contact us directly to note their authority for you to access account information.
Aviva Equity Release UK Ltd See 1.11
Bank of China Operations Department Loan Administration Team, 1 Lothbury, London EC2R 7DB.
mortgage.admin@bank-of-china.com
Bank of Ireland (UK) plc Mortgage Services Department, Bank of Ireland UK, PO Box 3191, One Temple Quay, Bristol, BS1 9HY. Tel No 0345 602 7056; Fax No 0117 943 6555. DX 98850 Bristol 2.
Bank of Ireland as Bank of Ireland Mortgages Mortgage Services Department, Bank of Ireland UK, PO Box 3191, One Temple Quay, Bristol, BS1 9HY. Tel No 0845 6027056; Fax No 0117 943 6555. DX 98850 Bristol 2.
Bank of Scotland Beginning A Despatch, Secured Assets, Barnett Way, Gloucester, GL4 3RL DX55251 Gloucester 2. Contact can be made by telephone number 0345 835 5721
or fax 03456 003856. Please quote the mortgage reference number in all cases.
Bank of Scotland Beginning O Deeds Management, Deeds Customer Services, Trinity Road, Halifax HX1 2RG DX1196 Halifax. Contact can be made by tel 01422 333342. Please quote the mortgage reference number in all cases.
Barclays Bank UK PLC Residential Mortgages -
Barclays Mortgage Services
PO Box 8575
Leicester
LE18 9AW

Buy to Let –
If account number has 6 digits use this address:-
Barclays Mortgage Services
Buy To Let
PO Box 274
Leeds
LS11 1FR

If account number has 10 digits use this address:-
Barclays Mortgage Services
Buy To Let
PO Box 8575
Leicester
LE18 9AW
Birmingham Midshires Please note that we will not hold Title Deeds for accounts which have been completed on or after 1 August 2008 and Registered in the Land Register: See section 14.1.1.
For cases which completed before 1 August 2008 and Sasine cases please send your requests to:
Secured Assets Team
1 Lovell Park Road
Leeds
LS1 1NS

DX 11896 LEEDS LOVELL PARK

Tel:0345 835 5721
Bluestone Mortgages As per 14.2.1.
Bradford & Bingley Limited As 1.11a
Britannia, a trading name of The Co-operative Bank plc Deed Store C057, Britannia, Britannia House, Leek, Staffordshire Moorlands ST13 5RG or Deed Store, Britannia DX16351 Leek
Chelsea Building Society (a trading name of Yorkshire BS) Customer Contact Centre, Chelsea Building Society, Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ DX 11798 Bradford (0345 1 200 872)
Clydesdale Bank plc Mortgage Services
PO BOX 3105
Clydebank
Glasgow
G60 9AU
Tel - 0800 121 4203
Co-operative Bank plc The Co-operative Bank, Mortgages, 1 Balloon Street, Manchester M4 4BE, quoting the mortgage account number.
Coutts As detailed above in 1.11a
Coventry Building Society Existing Lending & Insurance,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
or DX 18855 Coventry 2.
Darlington Building Society Principal Office:
Customer Support Department
Sentinel House
Morton Road
Darlington
DL1 4PT
DB UK Bank Ltd db mortgages
PO Box 890
Newport
NP20 9LZ
Tel: 0845 650 6281
DX Address - not available
Ecology Building Society As in 1.11a
First Direct  
Foundation Home Loans Customer Services Department, Foundation Home Loans Limited, 5 Arlington Square, Downshire Way, Bracknell, Berkshire RG12 1WA or DX 122530 Bracknell (2). Email:customerservicesreferrals@foundationhomeloans.co.uk
Tel: 01344 770 8030
Furness Building Society Securities,
Mortgage Department
Furness Building Society,
51/55 Duke Street,
Barrow-in-Furness,
Cumbria. LA14 1RT
GE Money Home Lending Ltd Customer Service Department.
Note: When we refer to Customer Service Department as a contact point, please address your communication to GE Money Home Lending Limited, Building 4 Hatters Lane, Croxley Green Business Park, Watford, Hertfordshire, WD18 8YF, DX123800 Croxley 1
Godiva Mortgages Ltd Existing Lending & Insurance,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
or DX 18855 Coventry 2.
Halifax Despatch, Secured Assets, Barnett Way, Gloucester, GL4 3RL DX55251 Gloucester 2. Contact can be made by telephone - number 0345 835 5721
or fax - number 03456 003856. Please quote the account number and panel number in all cases.
Halifax Loans Ltd Deeds Management, Deeds Customer Services, Trinity Road, Halifax HX1 2RG. DX11896 Halifax. Contact can be made by telephone - number0345 835 5721
. Please quote the account number and panel number in all cases.
Hampden & Co. plc See 1.11
Handelsbanken Refer to Branch office instructing you.
Hodge Mortgage Lending Department,
Hodge,
One Central Square,
CARDIFF,
CF10 1FS

support@hodge.co.uk
Hodge Equity Release Mortgage Servicing Department,
Hodge,
One Central Square,
CARDIFF,
CF10 1FS

support@hodge.co.uk
HSBC UK Bank plc  
HSMS As 1.11a
Intelligent Finance Deeds Customer Services, Halifax plc, Trinity Road, Halifax, West Yorkshire HX1 2RG (DX11896 HALIFAX).
ITL Mortgages Existing Lending & Insurance,
Oakfield House,
PO Box 600, Binley,
Coventry,
CV3 9YR
or DX 18855 Coventry 2.
Kensington Mortgage Company Ltd Deeds Administration Department, Kensington Mortgage Company Ltd, PO Box 4760, Maidenhead, SL60 1HU.
Landbay Partners Limited See 1.11a legals@landbay.co.uk
Landmark Mortgages Limited Deeds Department
Landmark Mortgages
PO Box 656
Durham
DH1 9LY OR Landmark Mortgages DX 727483, Sunderland 13
Leeds Building Society Document Services Department (as per 14.2.1).

For Limited Company Buy to Let cases only

LBSgeneraladmin@peppergroup.co.uk
Legal & General Home Finance Ltd Administration Department.
LendInvest See 1.11a
LiveMore Capital LiveMore Capital
PO Box 1202
Uxbridge
UB8 9FT

Telephone: 0344 249 2918
Lloyds Bank plc pre fixed 40 Secured Assets, Barnett Way, Gloucester, GL4 3RL
DX55251 Gloucester 2

Contact can be made by telephone - 0345 8355721
or fax no.03456 003855. Please quote our account number.
Please give at least 5 working days notice when making the request.
Lloyds Bank plc pre fixed 50 Secured Assets, Barnett Way, Gloucester GL4 3RL
DX55251 Gloucester 2

Contact can be made by telephone - no.0345 835 5721
or fax no.03456 003855. Please quote our account number.

Please give at least 5 working days notice when making the request.
Lloyds TSB Scotland plc Secured Assets, Barnett Way, Gloucester, GL4 3RL

DX 55253 GLOUCESTER (2)

Contact can be made by telephone - no 0345 835 5721.or fax no.03456 003856. Please quote our account number

Please give at least 5 working days notice when making the request.
M&S Bank M&S Bank, PO Box 12, Skipton, BD23 2HL. Telephone Number 0345 002 1128 Fax 0345 111 0322
Magellan Homeloans Issuing Office
Masthaven Bank As per 14.2.1.
Metro Bank Plc As per 1.11.
Mortgage Agency Services Mortgage Agency Services PO Box 138 Plymouth Devon PL1 1XY
Mortgage Express As 1.11a
Mortgage Express No 2 As 1.11a
National Westminster Bank plc Mortgage Centre - Deeds Operations, PO Box 123, Greenock, PA15 1EF
DX 599600, Greenock 3
Telephone:0345 302 0190

Offset Flexible Mortgage -
NatWest Offset Deeds Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0845 878 9338
Nationwide Building Society www.nationwide.co.uk/Lawyers
Nedbank Private Wealth Ltd Please refer to us.
New Street Mortgages New Street Mortgages, PO Box 4760, Maidenhead, SL60 1HU. Tel: 0333-300-3100, Fax: 0333-300-3132, email: enquiries@newstreetmortgages.com
NRAM Ltd As 1.11a
Paragon Buy to Let Mortgages The Securities Department
Paragon Buy to Let Mortgages
51 Homer Road
Solihull
West Midlands
B91 3QJ
Telephone number 0345 849 4090
Fax number 0345 849 4091
MDX 14031 Solihull 2.
Platform (a trading name of The Co-operative Bank p.l.c.) Refer to the Customer Services Dept. PO Box 237, Plymouth PL1 1WG or DX 133791 Plymouth 13
Precise Mortgages (Charter Court Financial Services Ltd) Completions Team at the address stated in the Mortgage Offer/Instructions.
Rooftop Mortgages Ltd Refer to the Solicitors instructions
Sainsbury's Bank Sainsbury’s Bank Mortgages, PO Box 12, Gateway House, Gargrave Road, Skipton, BD23 2HL
Santander UK plc The Mortgage Operations office having conduct of the Borrower's mortgage account.
Scottish Building Society Head Office
SBS House
193 Dalry Road
Edinburgh EH11 2EF
Legal Post: LP-158
Edinburgh 2
Tel: 0131 313 7700
Email: mortgages@scotbs.co.uk
Scottish Widows Bank Secured Assets
1 Lovell Park Road
Leeds
West Yorkshire
LS1 1NS

DX 11896 Lovell Park Road Leeds
Skipton Building Society Customer Delivery Mortgages Team

St James Place Bank Deeds Customer Services, Halifax plc, Trinity Road, Halifax, West Yorkshire HX1 2RG (DX11896 HALIFAX).
The Mortgage Business Deeds Management, Deeds Customer Services, Trinity Road, Halifax, HX1 2RG. DX11896 Halifax. Contact can be made by telephone number 0345 835 5721
. Please quote the mortgage reference number in all cases.
The Mortgage Lender Limited completions@themortgagelender.com

Tel: 0344 257 0426
The Mortgage Works The Mortgage Works (UK) PLC is a member of Demat. Where we hold the Deeds, Mortgage Services Department
The Royal Bank of Scotland plc Mortgage Centre, Greenock - Deeds Operations, PO Box 123, Greenock, PA15 1EF
DX 599600, Greenock 3
Telephone: 0345 7212 600

Offset Flexible Mortgage - RBS Offset Deeds Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4013
Fax: 0845 878 9338
The Royal Bank of Scotland plc Direct Line Mortgages Direct Line Customer Services, Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone 0845 300 1400
Fax 0845 878 9659
The Royal Bank of Scotland plc Direct Line One Customer Services, Amsterdam Place, Amsterdam Way, Norwich, NR6 6JA. DX 719560 Norwich 15
Telephone: 0870 4009696
Fax: 0870 4009625
The Royal Bank of Scotland plc First Active First Active Customer Services,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone 0345 303 0200
The Royal Bank of Scotland plc Natwest one Account Customer Services, Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

DX 719560 Norwich 15
Telephone: 0870 4009696
Fax: 0870 4009625
The Royal Bank of Scotland plc One Account Customer Services,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

DX 719560 Norwich 15
Telephone: 0870 4009696
Fax: 0870 4009625
The Royal Bank of Scotland plc Virgin One Customer Services,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

DX 719560 Norwich 15
Telephone: 0870 4009696
Fax: 0870 4009625
Topaz Finance Ltd Topaz Finance Limited
Gateway House, Gargrave Road,
Skipton,
North Yorkshire,
BD23 2HL
0345 389 1672
TSB Bank plc TSB Bank PLC
Deeds Team
Barnett Way
Barnwood
Gloucester
GL4 3DU

Contact can be made by telephone - no 0345 835 3380 or fax no.08456 002366. Please quote our account number

Please give at least 5 working days notice when making the request.
UCB Home Loans Corporation Ltd Mortgage Services Department
Ulster Bank Deeds Dispatch, PO Box 123, Greenock, PA15 1EF
DX 599600, Greenock 3
Telephone: 01475 551256
Fax: 01475 551884
Vida Homeloans Mortgage Services
Vida Homeloans
Gateway House
Gargrave Road
Skipton
North Yorkshire
BD23 2HL
Virgin Money Existing Mortgages
Virgin Money
Jubilee House
Gosforth
Newcastle upon Tyne
NE3 4PL
or DX 60350 Gosforth 2

Before we'll send them to you, we'll need your written undertaking to hold the deeds to our order and to return them to us within 5 working days of written request.
Whistletree (a trading name of TSB Bank plc) As per 14.2.1.
Yorkshire Bank Home Loans Ltd Mortgage Services
PO BOX 3105
Clydebank
Glasgow
G60 9AU
Tel - 0800 121 4203
Yorkshire Building Society The Securities Team, Mortgage Service, Yorkshire Building Society, Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ.
DX 11798 Bradford.
You can also request deeds online - www.ybs.co.uk/legal/lawyers/html