Part 1: Northern Ireland
Last modified: 01/07/2017
Part 2: Halifax
Last modified: 26/01/2026
- 1. General
- 2. Communications
- 3. Safeguards
- 4. Valuation of the property
- 5. Title
- 5.1. Surrounding circumstances
- 5.2. Searches and reports
- 5.3. Planning and building regulations
- 5.4. Good and marketable title
- 5.5. Flying freeholds, freehold flats and other freehold arrangements
- 5.6. Restrictions on use and occupation
- 5.7. Restrictive covenants
- 5.8. First legal mortgage
- 5.9. Other loans
- 5.10. Leasehold property
- 5.11. Management company
- 5.12. Insolvency considerations
- 5.13. Powers of attorney
- 5.14. Energy technologies installed on residential properties
- 6. The property
- 6.1. Mortgage offer and title documents
- 6.2. Boundaries
- 6.3. Purchase price
- 6.4. Vacant possession
- 6.5. Properties let at completion
- 6.6. New properties - Building Standards Indemnity Schemes
- 6.7. Roads and sewers
- 6.8. Easements
- 6.9. Release of retentions
- 6.10. Neighbourhood changes
- 6.11. Right of pre-emption and restrictions on resale
- 6.12. Improvement and repair grants
- 6.13. Insurance
- 7. Other occupiers
- 8. Separate representation
- 9. Indemnity insurance
- 10. The loan and certificate of title
- 11. The documentation
- 12. Instalment mortgages and mortgage advances released in instalments
- 13. Mortgage indemnity insurance or high LTV fee
- 14. After completion
- 15. Legal costs
- 16. Transactions during the life of the mortgage
- 17. Redemption statement
1.10a Contact point for standard documents.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
1.10b Contact point if standard documents are inappropriate.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
1.13 May my firm act if the person dealing with the transaction or a member of his immediate family is the borrower?
Not if the person dealing is the borrower or a member of the borrower's immediate family. Your firm may act if a separate fee earner of no less standing or a partner in the firm acts for us.
Last updated: 26/01/2026
- a valid full passport;
- a valid UK Photo-card driving licence;
- an electoral identity card; or
- any other document listed in the additional list A in part 2.
- a cheque guarantee card, credit card (bearing the Mastercard or Visa logo) American Express or Diners Club card, debit or multi-function card (bearing the Switch or Delta logo) issued in the United Kingdom with an original account statement less than three months old;
- a firearm and shot gun certificate;
- a receipted utility bill less than three months old;
- a rates account bill less than three months old;
- a Northern Ireland Housing Executive rent book showing the rent paid for the last three months;
- a mortgage statement from another lender for the mortgage accounting year just ended; or
- any other document listed in the additional list B in part 2.
3.3 What other documents are acceptable for verifying identity?
List A
- Inland Revenue Tax Code Notification
- Building Industry Sub-Contractor?s Certificate (C1S4 or C1S6)
- Residence Permit (issued by the Home Office to EU Nationals)
- Benefits Agency, DWP or Jobseekers Plus benefit book
List B
- Employers Identity Card
- Signed National Identity Card (EU)
Last updated: 26/01/2026
4.1.1 Check part 2 to see whether we send you a copy of the valuation report or if you must get it from the borrower. If you get a copy of the valuation report from the borrower, we do not expect you to check the content of that report matches the information we hold. For the avoidance of doubt, regardless of where the report is obtained from, you must carry out the checks as detailed in sections 4.1.1.1 and 4.1.1.2.
4.1.1 Do I get the valuation report?
We may not arrange for a physical inspection of the property.
Where a valuation report is obtained this will be in an electronic format that cannot be forwarded. You must obtain a copy of the valuation report we have provided to your customer(s).
Last updated: 26/01/2026
4.1.1.1 you must take reasonable steps to verify that there are no discrepancies between the description of the property as valued and the title and other documents which a reasonably competent conveyancer should obtain, and, if there are, you must tell us immediately; and
4.1.1.2 you should take reasonable steps to verify that the assumptions stated by the valuer about the title (for example, its tenure, easements, boundaries and restrictions on its use) in the valuation are correct. If they are not, please let us know as soon as possible (see part 2) as it will be necessary for us to check with the valuer whether the valuation needs to be revised. We are not expecting you to assume the role of valuer. We are simply trying to ensure that the valuer has valued the property based on correct information.
4.1.1.2 Contact point if assumptions stated by the valuer are incorrect.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
4.1.2 We recommend that you should advise the borrower that there may be defects in the property which are not revealed by the inspection carried out by our valuer and there may be omissions or inaccuracies in the report which do not matter to us but which would matter to the borrower. We recommend that, if we send a copy of a valuation report that we have obtained, you should also advise the borrower that the borrower should not rely on the report in deciding whether to proceed with the purchase and that he obtains his own more detailed report on the condition and value of the property, based on a fuller inspection, to enable him to decide whether the property is suitable for his purposes.
4.2a Contact point if re-inspection required.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
4.2b Where should the certficate of title be sent?
All COT's should be submitted via lender exchange or posted to Halifax Plc PO Box 548 Leeds LS1 1WU
Last updated: 26/01/2026
5.1.1
Please report to us (see part 2) if the owner or registered proprietor has been registered for less than six months or the person selling to the borrower is not the owner or registered proprietor unless the seller is:
5.1.1 Contact point if the seller has owned the property for less than 6 months.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
For remortgage applications (where the customer is already the registered proprietor of the property whether subject to an existing mortgage or not), the customer must have owned the property for at least six months. Where you have obtained evidence that the customer inherited the property following the death of the previous owner and provided you confirm this to us in writing, the preceding sentence will not apply.
Sub-sales, where the seller has owned the property for less than 6 months, and back to back transactions are not acceptable. We also regard as sub-sales cases where the seller acquires the freehold (or superior leasehold) title to the property, which they
Applications which involve ‘Assignable Contracts’, 'Fulfilment Contracts', 'Assisted Contracts', 'Assignment Contracts', 'Novation Contracts', 'Transferable Contracts' or irrevocable powers of attorney in favour of intervening sellers are not acceptable. You should also report any other structure to the transaction which has a similar effect.
Please report to us if any Unilateral Notice is registered against the freehold title and relates to the security address.
Last updated: 26/01/2026
5.1.2 If any matter comes to the attention of the fee earner dealing with the transaction which you should reasonably expect us to consider important in deciding whether or not to lend to the borrower (such as whether the borrower has given misleading information to us or the information which you might reasonably expect to have been given to us is no longer true) and you are unable to disclose that information to us because of a conflict of interest, you must cease to act for us and return our instructions stating that you consider a conflict of interest has arisen.
5.2.1 In carrying out your investigation, you must make all usual and necessary searches and enquiries to include searches in the Enforcement of Judgements Office, Bankruptcy Office, Land Registry or Registry of Deeds, Statutory Charges Register and Property Enquiries from the Northern Ireland Housing Executive (in appropriate cases) and the relevant District or Borough Council. An up-to-date search of the Companies Office must also be obtained where applicable. Where the property is registered you must obtain a priority search in which we must be named as the applicant. Where the property consists of unregistered land, you must carry out a search in the Registry of Deeds against all necessary parties on title and after completion carry out a closing search showing the registration of the mortgage granted by the borrower.
5.2.2 In addition, you must carry out any other searches which may be appropriate to the particular property, taking into account its locality and other features.
5.2.3 All searches except where there is a priority period must not be more than six months old at completion. You must be satisfied that you will be able to certify that the title is good and marketable.
5.3.1
You must by making appropriate searches and enquiries take all reasonable steps (including any further enquiries to clarify any issues which may arise) to ensure:
5.3.2 If there is such evidence and the seller (or the borrower in the case of a remortgage) is not providing a sufficient undertaking to satisfy those outstanding conditions by completion, then this must be reported to us (see part 2 ). Check part 2 to see if copies of planning permissions, building control approvals, regularisation certificates and other consents or certificates should be sent to us.
5.3.2a Contact point if the seller is not giving adequate undertaking to comply with outstanding planning permission /building regulation condition.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
5.3.2b Does the lender require an original/copy of the planning permission?
No, please forward to the borrower.
Last updated: 26/01/2026
5.3.2c Does the lender require an original/copy building regulation consents?
No, please forward to the borrower.
Last updated: 26/01/2026
5.3.2d Does the lender require certificates of lawful use or development/established use certificates?
No, please forward to the borrower.
Last updated: 26/01/2026
5.3.3 If the property will be subject to any enforceable restrictions, for example under an agreement (such as an agreement under Article 40 of the Planning (Northern Ireland) Order 1991) or in a planning permission, which, at the time of completion, might reasonably be expected materially to affect its value or its future marketability, you should report this to us (see part 2).
5.3.3 Contact point if the property is subject to restrictions which may affect its value or marketability.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
5.4.1 The title to the property must be good and marketable, free of any restrictions, covenants, easements, charges or encumbrances which, at the time of completion, might reasonably be expected to materially adversely affect the value of the property or its future marketability (but excluding any matters covered by indemnity insurance) and which may be accepted by us for mortgage purposes. Our requirements in respect of indemnity insurance are set out in paragraph 9. You must also take reasonable steps to ensure that, on completion, the property will be vested in the borrower.
5.4.2
Good leasehold title will be acceptable if:
5.4.3 A title based on adverse possession or possessory title will be acceptable if there is satisfactory evidence by statutory declaration of adverse possession for a period of at least 12 years. In the case of lost title deeds, the statutory declaration must explain the loss satisfactorily;
5.4.4 we will also require indemnity insurance where there are buildings on the part in question or where the land is essential for access or services;
5.4.5 we may not need indemnity insurance in cases where such title affects land on which no buildings are erected or which is not essential for access or services. In such cases, you must send a plan of the whole of the land to be mortgaged to us identifying the area of land having possessory title. We will refer the matter to our valuer so that an assessment can be made of the proposed security. We will then notify you of any additional requirements or if a revised mortgage offer is to be made.
5.5.1 If any part of the property comprises or is affected by a flying freehold or the property is a freehold flat, check part 2 to see if we will accept it as security.
5.5.1a Do you lend on flying freeholds?
Yes, if only part of the Title is a "flying" or "creeping" freehold.
Last updated: 26/01/2026
5.5.1b Do you lend on freehold flats?
No.
Last updated: 26/01/2026
5.5.2 If we are prepared to accept a title falling within 5.5.1:
5.5.2.1 (unless we tell you not to in part 2) you must report to us that the property is a freehold flat or flying freehold; and
5.5.2.1 Contact point if the property comprises a flying freehold/freehold flat.
Mortgages Helpdesk, Mortgage Operations, Trinity Road, Halifax, HX1 2RG. Telephone no. 01422 332068.
Last updated: 26/01/2026
5.5.2.2 the property must have all necessary rights of support, protection, and entry for repair as well as a scheme of enforceable covenants that are also such that subsequent buyers are required to enter into covenants in identical form; and
5.5.2.3 you must be able to certify that the title is good and marketable; and
5.5.2.4 in the case of flying freeholds, you must send us a plan of the property clearly showing the part affected by the flying freehold. If our requirements in 5.5.2.2 are not satisfied, indemnity insurance must be in place at completion (see paragraph 9).
5.5.3 Other freehold arrangements - unless we indicate to the contrary (see part 2), we have no objection to a security which comprises a building converted into not more than four flats where the borrower occupies one of those flats and the borrower or another flat owner also owns the freehold of the building and the other flats are subject to long leases.
5.5.3 Do you lend in these circumstances?
Yes.
Last updated: 26/01/2026
5.5.3.1
If the borrower occupying one of the flats also owns the freehold, we will require our security to be:
5.5.3.2 If another flat owner owns the freehold of the building, the borrower must have a leasehold interest in the flat the borrower is to occupy and our security must be the borrower's leasehold interest in such flat.
5.5.3.3 The leases of all the flats should contain appropriate covenants by the tenant of each flat to contribute towards the repair, maintenance and insurance of the building. The leases should also grant and reserve all necessary rights and easements. They should not contain any unduly onerous obligations on the landlord.
5.5.4 Where the security will comprise:
5.5.4.1 one of a block of not more than four leasehold flats and the borrower will also own the freehold jointly with one or more of the other flat owners in the building; or
5.5.4.1 Do you lend in these circumstances?
Yes. We require a mortgage of the leasehold interest in the flat owned by the borrower. We do not require a mortgage of the borrower's share of the freehold.
Last updated: 26/01/2026
5.5.4.2 one of two leasehold flats in a building where the borrower also owns the freehold reversion of the other flat and the other leaseholder owns the freehold reversion in the borrower's flat; check part 2 to see if we will accept it as security and if so, what our requirements will be.
5.5.4.2 Do you lend in these circumstances?
Yes. We require a mortgage of the borrower's leasehold interest in the flat occupied by the borrower. We also require a mortgage of the borrower's freehold interest in the other flat occupied by the other flat owner, subject to the other flat owner's leas
We also require a mortgage of the borrower's freehold interest in the other flat occupied by the other flat owner, subject to the other flat owner's lease.
Last updated: 26/01/2026
5.6 Contact point if there is a restriction on use.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
5.7.1 You must enquire whether the property has been built, altered or is currently used in breach of a restrictive covenant. We rely on you to check that the covenant is not enforceable. If you are unable to provide an unqualified certificate of title as a result of the risk of enforceability you must ensure (subject to paragraph 5.7.2) that indemnity insurance is in place at completion of our mortgage (see paragraph 9).
5.7.2
We will not insist on indemnity insurance:
5.9 Contact point if borrower is not providing balance of purchase price from own funds/proposing to give second charge.
We do not require you to report a gifted deposit subject to you being satisfied that the following conditions are met:
The property is being purchased to live in and will not be let.
The gift is from an immediate family member(s), who confirms it is not repayable. Gifts from unrelated third parties, including friends and employers are not acceptable.
The family member(s) must be related to one of the borrower(s) by any of the following (see also the definition in Part 1, paragraph 1.13);
• birth/blood relative
• spouse or civil partner, child, step children, adopted children and in-laws
• A co-habitee
A Deed of Trust or Second Charge to protect the gifted deposit is not acceptable.
You must continue to report a gifted deposit from a family member who is also the Vendor. Note we do not accept family gifted deposits in Buy to Let transactions where the Vendor is a family member.
Where a gifted deposit is acceptable you must obtain and retain on your file a letter, addressed to you, signed by each individual family member(s) gifting the deposit which confirms the following information;
• The name and address of the family member gifting the deposit
• Their relationship to the borrowers(s)
• The name and current address of the borrower(s)
• The address of the property being purchased
• The amount being gifted and the source of the funds
• That the gift is not repayable and the family member(s) providing the gift will not acquire an interest in the property
• The letter must be dated within 3 months of completion
You must ensure clear bankruptcy searches are carried out against the borrower and all parties contributing to the balance of the purchase price. You must notify us if you cannot obtain clear searches.
You should report any other circumstances where the balance of the purchase price is not being provided in accordance with Part 1 and in doing so must wait for our written instructions prior to proceeding. Please Email Conveyancer Support
ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
5.10.1 Our requirements on the unexpired term of a lease offered as security are set out in part 2.
5.10.1 What minimum unexpired lease term do you accept?
Minimum 70 years from the date of the mortgage.
Last updated: 26/01/2026
5.10.2 There must be no provision for forfeiture on the insolvency of the tenant or any superior tenant.
5.10.3 The only situations where we will accept a restriction on the mortgage or assignment (whether by a tenant or a mortgagee) of the lease is where the person whose consent needs to be obtained cannot unreasonably withhold giving consent. The necessary consent for the particular transaction must be obtained before completion. If the lease requires consent to an assignment or mortgage to be obtained, you must obtain these on or before completion (this is particularly important if the lease is a shared ownership lease). You must not complete without them.
5.10.4
You must take reasonable steps to check that:
5.10.5
You should ensure that responsibility for the insurance, maintenance and repair of the common services is that of:
5.10.6 Where the responsibility for the insurance, maintenance and repair of the common services is that of one or more of the tenants;
5.10.6.1 the lease must contain adequate provisions for the enforcement of these obligations by the landlord or management company at the request of the tenant.
5.10.6.2 In the absence of a provision in the lease that all leases of other flats in the block are in, or will be granted in, substantially similar form, you should take reasonable steps to check that the leases of the other flats are in similar form. If you are unable to do so, you should effect indemnity insurance (see paragraph 9). This is not essential if the landlord is responsible for the maintenance and repair of the main structure.
5.10.6.3 We do not require enforceability covenants mutual or otherwise for other tenant covenants.
5.10.7 We have no objection to a lease which contains provision for a periodic increase of the ground rent provided that the amount of the increased ground rent is fixed or can be readily established and is reasonable. If you consider any increase in the ground rent may materially affect the value of the property, you must report this to us (see part 2).
5.10.7 Contact point for matters connected with the lease?
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
5.10.8 You should enquire whether the landlord or managing agent foresees any significant increase in the level of the service charge in the reasonably foreseeable future and, if there is, you must report to us (see part 2).
5.10.8 Contact for service charge matters.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
5.10.9 If the terms of the lease are unsatisfactory, you must obtain a suitable deed of variation to remedy the defect. We may accept indemnity insurance (see paragraph 9). See part 2 for our requirements.
5.10.9 Do you accept indemnity insurance where the terms of the lease are unsatisfactory?
Yes, subject to the requirements of section 9 being met.
Last updated: 26/01/2026
5.10.10 You must obtain on completion a clear receipt or other appropriate written confirmation for the last payment of ground rent and service charge from the landlord or managing agents on behalf of the landlord. Check part 2 to see if it must be sent to us after completion. If confirmation of payment from the landlord cannot be obtained, we are prepared to proceed provided that you are satisfied that the absence of the landlord is common practice in the district where the property is situated, the seller confirms there are no breaches of the terms of the lease, you are satisfied that our security will not be prejudiced by the absence of such a receipt and you provide us with a clear certificate of title.
5.10.10 Do you require a clear ground rent/service charge receipt to be sent to you?
No, please forward to the borrower.
Last updated: 26/01/2026
5.10.11 Notice of the mortgage must be served on the landlord and any management company immediately following completion, whether or not the lease requires it. If you cannot obtain receipt of the notice then, as a last resort, suitable evidence of the service of the notice on the landlord should be provided. Check part 2 to see if a receipted copy of the notice or evidence of service must be sent to us after completion.
5.10.11 Do you require a receipted copy of notice or evidence of service to be sent to you?
Please supply a copy on completion and forward the original to the borrower.
Last updated: 26/01/2026
5.10.12 We will accept leases which require the property to be sold on the open market if re-building or reinstatement is frustrated provided the insurance proceeds and the proceeds of sale are shared between the landlord and tenant in proportion to their respective interests.
5.10.13 You must report to us (see part 2) if it becomes apparent that the landlord is either absent or insolvent. If we are to lend, we may require indemnity insurance (see paragraph 9). See part 2 for our requirements.
5.10.13a Contact point if there is an absentee/insolvent landlord.
Customer Service Centre.(see offer for telephone no.)
Last updated: 26/01/2026
5.10.13b Do you accept indemnity insurance if the landlord is absent or insolvent?
Yes, subject to the requirements of section 9 being met.
Last updated: 26/01/2026
5.10.14 If the leasehold title is registered but the lease has been lost, we are prepared to proceed provided you have checked a Land Registry copy of the registered lease. Whilst this will not be an office copy of the lease you may accept it as sufficient evidence of the lease and its terms when approving the title for mortgage purposes provided it is, on its face, a complete copy.
5.10.15 We will accept a fee farm grant as security provided it meets the provisions of paragraphs 5.10.1 to 5.10.14 inclusive.
5.10.16 You must in relation to any leasehold property or property which is held under a fee farm grant satisfy yourself that the provisions of the Property (Northern Ireland) Order 1997 have been observed and that the creation of that lease and/or fee farm grant is not prohibited by the provisions of that legislation.
5.11.1 In paragraph 5.11 the meanings shall apply: - "management company" means the company formed to carry out the maintenance and repair of the common parts; - "common parts" means the structure, main walls, roof, foundations, services grounds and any other common areas serving the building or estate of which the property forms part. If a management company is required to maintain or repair the common parts, the management company should have a legal right to enter the property; if the management company's right to so enter does not arise from a leasehold interest, then the tenants of the building should also be the members of the management company. If this is not the case, there should be a covenant by the landlord to carry out the obligations of the management company should it fail to do so.
5.11.1.1 For leases granted before 1 October 2004: If the lease does not satisfy the requirements of paragraph 5.11.1 but: you are nevertheless satisfied that the existing arrangements affecting the management company and the maintenance and repair of the common parts are sufficient to ensure the adequate maintenance and repair of the common parts; and you are able to provide a clear certificate of title, then we will rely on your professional judgement.
5.11.2 You should make a company search and verify that the company is in existence and registered at the Companies Office. You should also, where possible, obtain the management company's last three years' published accounts (or the accounts from inception if the company has only been formed in the past three years). Any apparent problems with the company should be reported to us (see part 2). If the borrower is required to be a shareholder in the management company, check part 2 to see if you must arrange for the share certificate, a blank stock transfer form executed by the borrower and a copy of the memorandum and articles of association to be sent to us after completion (unless we tell you not to). If the management company is limited by guarantee, the borrower (or at least one of them if two or more) must become a member on or before completion.
5.11.2a Contact point if there are apparent problems with the management company.
Customer Service Centre.(see offer for telephone no.)
Last updated: 26/01/2026
5.11.2b Do you require a management company share certificate to be sent to you?
Yes, after completion. Please place with the Title documents.
Last updated: 26/01/2026
5.11.2c Do you require a signed blank transfer form to be sent to you?
Yes, after completion. Please place with the Title documents.
Last updated: 26/01/2026
5.11.2d Do you require a management company's memorandum and articles of association to be sent to you?
Yes, after completion. Please place with the Title documents.
Last updated: 26/01/2026
5.12.1 You must obtain a clear search in the Bankruptcy and the Enforcements of Judgements Office against each borrower (and each mortgagor or guarantor, if any) providing us with protection at the date of completion of the mortgage. You must fully investigate any entries revealed by your bankruptcy search against the borrower (or mortgagor or guarantor) to ensure that they do not relate to them.
5.12.2
Where an entry is revealed against the name of the borrower (or the mortgagor or guarantor):
5.12.2 Contact point if unable to certify search entry does not relate.
Customer Service Centre.(see offer for telephone no.)
Last updated: 26/01/2026
5.12.3 If you are aware that the title to the property is subject to a deed of gift or a transaction at an apparent undervalue completed within five years of the proposed mortgage then you must be satisfied that we will acquire our interest in good faith and will be protected under the provisions of Articles 312 to 315 and 367 to 369 of the Insolvency (Northern Ireland) Order 1989 or the Insolvency Act (No 2) 1994. If you are unable to give an unqualified certificate of title, you must arrange indemnity insurance (see paragraph 9).
5.12.4 You must also obtain clear bankruptcy searches against all parties to any deed of gift or transaction at an apparent undervalue.
5.13.1 If any document is being executed under power of attorney, you must ensure that the power of attorney is, on its face, properly drawn up, that it appears to be properly executed by the donor and that the attorney knows of no reason why such power of attorney will not be subsisting at completion. Where there are joint borrowers and it is not an enduring power of attorney, the power should comply with section 10 of the Powers of Attorney Act (Northern Ireland) 1971 and neither borrower may appoint the other as his attorney.
5.13.2 A power of attorney must not be used in connection with a regulated loan under the Consumer Credit Act 1974.
5.13.3
Check part 2 to see if:
5.13.3a Do you require the power of attorney to be sent to you?
Only if the mortgage account is to be operated under the power of attorney following completion. In those circumstances you must check that the power of attorney delegates the necessary powers for the operation of the account and send a suitably certified.
Last updated: 26/01/2026
5.13.3b Do you require the statutory declaration of non-revocation of power of attorney sent to you?
Only if the mortgage account is to be operated under the power of attorney following completion. In those circumstances you must check that the power of attorney delegates the necessary powers for the operation of the account and send a suitably certified.
Last updated: 26/01/2026
5.14.1 Where a property is subject to legal documentation relating to roof space for solar PV panels we require you to check that the documentation meets the UK Finance minimum requirements (Northern Ireland). The minimum requirements include a requirement that the legal documentation is a Lease of Rights and not a lease. Where you consider the minimum requirements are not met check part 2 to see whether you must report this to us and for details of any additional requirements.
5.14.1 Does the lender require me to report to them where the lease does not meet the UK Finance minimum requirements for leases of roof space for solar PV panels?
Yes (see 1.10a for contact details)
Last updated: 26/01/2026
5.14.2 If, after completion, the borrower informs you of an intention to enter into legal documentation relating to roof space, you should advise the borrower that they, or the energy technology provider on their behalf, will need to seek consent from us.
5.14.3 UK Finance has issued a set of minimum requirements where a provider/homeowner is seeking lender consent to enter into legal documentation relating to roof space for solar PV panels. See part 2 for our additional requirements.
5.14.3 Does the lender have additional requirements relating to leases of roof space for solar PV panels, and if so, what are they?
View all answers to this question6.1.1 The loan to the borrower will not be made until all relevant conditions of the mortgage offer which need to be satisfied before completion have been complied with and we have received your certificate of title.
6.1.2 You must check your instructions and ensure that there are no discrepancies between them and the title documents and other matters revealed by your investigations.
6.1.3 You should tell us (see part 2) as soon as possible if you have been told that the borrower has decided not to take up the mortgage offer.
6.1.3 Contact point if borrower is not taking up the mortgage offer.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
6.2 Contact if any discrepancies in property's description.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
6.3.1
The purchase price for the property must be the same as set out in our instructions. If it is not, you must tell us (unless we say differently in part 2). You must tell us (unless we say differently in part 2) if the contract provides for:
You must obtain a completed copy of the UK Finance Disclosure of Incentives Form from the conveyancer acting on behalf of the seller of any property that is yet to be occupied for the first time, or for the first time in its current form, for example, because of a renovation or conversion. You should only report incentives to the lender as instructed in Part 2.
You will not be able to send a completed Certificate of Title to the lender unless you have received the UK Finance Disclosure of Incentives Form. When you send a completed Certificate of Title you are confirming you are in receipt of a completed UK Finance Disclosure of Incentives Form from the developer/seller’s conveyancer which complies with your instructions.
This does not override your duty to the lender via the instructions provided elsewhere in the Lenders’ Handbook.
6.3.1a Contact point for any issues relating to purchase price.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Applications which involve distressed sales are not acceptable, i.e. to avoid repossession proceedings and/or sale & leaseback arrangements, whereby the vendor will not vacate the property but will continue to reside under an AST.
Last updated: 26/01/2026
6.3.1b Do I have to report incentives?
You should report details of all cash/financial incentives to the Customer Service Centre (Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com ) in the following circumstances:-
Where the value of cash incentives is 10% or more greater than the value set out in the Further Conditions section of the Mortgage Offer; or
Where no details are set out in the Mortgage Offer, whenever any cash/financial incentives are being paid by the vendor.
You should only report details of all cash/financial incentives where these add up to a sum which is greater than 5% of the purchase price.
In addition, you should report details of all non-financial/in-kind incentives other than those fixed or fitted to the property. For example, we would expect a new car incentive to be reported but not a higher specification kitchen or bathroom, carpets and curtains, white goods, electric upgrades or turf and landscaping.
Do not send a copy of the form unless we specifically request it. In all other cases you must report to Halifax Plc PO Box 548 Leeds LS1 1WU or Email Conveyancer Support
ConveyancerSupport@lloydsbanking.com
In addition, you should also report details of all finders fees (whether or not the CML Disclosure of Incentives Form applies) as they are not considered acceptable. A finders fee is a fee or commission paid by a seller to a third party (such as an invest club) for finding or introducing a buyer. It does not include the normal fee or comission payable to any estate agent handling the sale.
Where the property is not a new build being sold by the developer, you must notify us if the deposit is to be paid by the seller.
Do not send a copy of the CML Disclosure of Incentives Form unless we specifically request it
In addition, you should also report details of all finders fees (whether or not the CML Disclosure of Incentives Form applies) as they are not considered acceptable. A finders fee is a fee or commission paid by a seller to a third party (such as an investment club) for finding or introducing a buyer. It does not include the normal fee or commission payable to any estate agent handling the sale.
Where the property is not a new build being sold by the developer, you must notify us if the deposit is to be paid by the seller.
Last updated: 26/01/2026
6.3.2 You must report to us (see part 2) if you will not have control over the payment of all of the purchase money (for example, if it is proposed that the borrower pays money to the seller direct) other than a deposit held by an estate agent or a reservation fee of not more than £500 paid to a builder or developer.
6.3.2 Contact point if I will not have control of the purchase price.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
6.4 Contact point if vacant possession is not being given.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
6.5.1 Where the property, or part of it, is already let, or is to be let at completion, then the letting must comply with the details set out in the mortgage offer or any consent to let we issue. If no such details are mentioned, you must report the position to us (see part 2).
6.5.1 Contact point if property is let/to be let.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Applications which involve distressed sales are not acceptable, i.e. to avoid repossession proceedings and/or sale & leaseback arrangements, whereby the vendor will not vacate the property but will continue to reside under an AST.
Last updated: 26/01/2026
6.5.2 Check part 2 for whether counterparts or certified copies of all tenancy agreements and leases in respect of existing tenancies must be sent to us after completion.
6.5.2 Do you require counterpart/certified copy tenancy agreement to be sent to you?
Yes, certified copy after completion. Please place with the Title documents.
Last updated: 26/01/2026
6.6.1 If the property has been built or converted within the past ten years, or to be occupied for the first time, you must ensure that it was built or converted under a new home warranty scheme acceptable to us (see part 2):
6.6.1 What new home warranty schemes are acceptable to the lender?
ABC+
Advantage HCI
Aedis Warranties/HomeProof
Ark Insurance
Build Warranty Group
Building Life Plans (BLP)
Buildzone
Cadis
Checkmate
CIR
Compariqo
FMB Insurance/Build Assure
Global Home Warranties
International Construction Warranties (ICW)
NHBC
One Guarantee
Premier Guarantee (including LABC Hallmark & LABC New Home Warranties)
Protek
Q Assure
Thomas Miller
We only require cover under a building standards indemnity scheme for a new property being occupied for the first time.
Last updated: 26/01/2026
6.6.2 Before you send us the certificate of title, you must obtain a copy of a new home warranty provider's cover note from the developer. The cover note must confirm that the property has received a satisfactory final inspection and that the new home warranty will be in place on or before legal completion. This will only apply where acceptance of the contract occurs on or after 1 September 2006. This does not apply to self-build schemes. Check part 2 to see what new home warranty documentation should be sent to us after completion.
6.6.2 What New Home Warranty documentation should be sent to you?
None. Please forward appropriate documentation to the borrower.
Last updated: 26/01/2026
6.6.3 We do not insist that notice of assignment of the benefit of the new home warranty agreement be given to the builder in the case of a second and subsequent purchase(s) during the period of the insurance cover. Check part 2 to see if any assignments of building standards indemnity schemes which are available should be sent to us after completion.
6.6.3 Should any assignments of building standards indemnity schemes be sent to us?
No, please forward to the borrower.
Last updated: 26/01/2026
6.6.4
Check part 2 to see if we will accept the monitoring of a newly built or newly converted property to be occupied for the first time by a professional consultant. You should ensure that the professional consultant properly completes the lender's Professional Consultant's Certificate or such other form as the instructing lender may provide. The professional consultant should also confirm to you that he has appropriate experience in the design or monitoring of the construction or conversion of residential buildings and has one or more of the following qualifications:
6.6.4 Will you accept monitoring by a professional consultant?
Yes, provided there are no more than 15 properties on the develoment site.
Last updated: 26/01/2026
6.6.5
At the time he issues his certificate of practical completion, the consultant must have professional indemnity insurance in force for each claim for the greater of either:
6.6.6 Check part 2 to see if the consultant's certificate must be sent to us after completion.
6.6.6 Do you require the professional consultant's certificate to be sent to you?
No.
Last updated: 26/01/2026
6.7.1 If the roads or sewers immediately serving the property are not adopted or maintained at public expense, there must be a suitable agreement and bond in existence or you must report to us (see part 2 for who you should report to).
6.7.1 Contact point if no agreement and bond for an unadopted road or sewer?
If the bond/agreement is not granted prior to completion or is to be managed by local residents or a management company (see 6.8.4 part 1 details) we will not insist upon a retention and do not need to be made aware of such circumstances. However, you should ensure all applicants are aware of and accept their potential liability.
Last updated: 26/01/2026
6.7.2 If there is any such agreement, it should be secured by bond or deposit as required by the appropriate authority to cover the cost of making up the roads and sewers to adoptable standards, maintaining them thereafter and procuring adoption.
6.7.3 If there is an arrangement between the developer and the lender whereby the lender will not require a retention, you must obtain confirmation from the developer that the arrangement is still in force.
6.8.1 You must take all reasonable steps to check that the property has the benefit of all easements necessary for its full use and enjoyment. This would include, for example, rights of way (both vehicular and pedestrian), the use of services and any necessary rights of entry for repair. All such rights must be enforceable by the borrower and the borrower's successors in title. If they are not, you must report to us (see part 2).
6.8.1 Contact point if necessary easements are absent.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
6.8.2 If the borrower owns adjoining land over which the borrower requires access to the property or in respect of which services are provided to the property, this land must also be mortgaged to us.
6.9.1 If we make a retention from an advance (for example, for repairs, improvements or road works) we are not obliged to release that retention, or any part of it, if the borrower is in breach of any of his obligations under the mortgage, or if a condition attached to the retention has not been met or if the loan has been repaid in full. You should, therefore not give an unqualified undertaking to pay the retention to a third party unless the lender has indicated it may be prepared to release the retention when the borrower is in breach (see part 2).
6.9.1 Contact point for enquiries on undertakings.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
6.9.2 Check part 2 to se who will release the retention to.
6.9.2 Who will you release any retentions (or instalments of the advance) to?
Funds will be released to the borrower.
Last updated: 26/01/2026
6.10 Contact point if property is affected by redevelopment and road proposals.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
6.11 Contact point if pre-emption rights, resale restrictions, options etc will affect our security.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
6.12 Contact point if property is affected by improvement/repair grant which will not be discharged.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
- Must have buildings insurance in accordance with the requirements of the mortgage contract no later than completion, and
- Must maintain such buildings insurance cover throughout the mortgage term
7.3 Do you require a consent to mortgage from all occupants aged 17 or over?
Yes, except any sons or daughters of the borrower, or any sons or daughters of someone living with the borrower, who are over 17.
Last updated: 26/01/2026
7.4 Contact point if doubts about accuracy of information disclosed.
Circumstances where we would expect you to investigate and report include, but are not exclusive to, the following situation;
The borrower is married, in a civil partnership or co-habiting and the mortgage offer has been issued in sole names; we require you to confirm if the spouse/civil partner, co-habitee will be living in the property and if so obtain consent to mortgage.
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
8 May I also advise any of the specified third parties?
Yes, provided that you are satisfied that by doing so neither the transaction nor the documentation will be open to challenge.
Last updated: 26/01/2026
You must effect an indemnity insurance policy whenever the Lenders' Handbook identifies that this is an acceptable or required course to us to ensure that the property has a good and marketable title at completion. This paragraph does not relate to mortgage indemnity insurance. The draft policy should not be sent to us unless we ask for it. Check part 2 to see if the policy must be sent to us after completion. Where indemnity insurance is effected:
9 Do you require the indemnity insurance policy to be sent to you?
No, please forward to the borrower.
Last updated: 26/01/2026
9.2 What limit of indemnity insurance do you require?
An amount at least equal to the mortgage advance.
Last updated: 26/01/2026
10.2a Will the mortgage advance be paid electronically or by cheque?
The mortgage advance will be paid electronically by CHAPS at no additional fee.
Last updated: 26/01/2026
10.2b What is the minimum number of days notice lenders require?
Our expected requirement is 3 full working days. It is your responsibility to ensure all details on the Certificate of Title are correct (including those relating to your firm) and are accurate before requesting the funds.
If you have an urgent completion and cannot give 3 full working days’ notice, we will endeavour to meet your requirements and will send funds by CHAPS as soon as we have verified the Certificate of Title.
Last updated: 26/01/2026
10.2c What are the standard deductions made from the mortgage advance?
Retentions or other sums specifically stated in the Mortgage Offer.
Last updated: 26/01/2026
10.3 On a delayed completion, when and how is advance to be returned?
The full amount of the mortgage advance as shown on the mortgage offer must be returned electronically, you must not deduct any charges as this can result in a delay for your client.
Within 1 working day, the funds should be transmitted to sort code 30-15-99, account number 00579601.
If funds are not returned promptly within the timescales above this can result in the customer incurring charges and interest on their mortgage account.
In all cases you should quote the mortgage roll/account number and the appropriate reason for return code:
• RAD – Returned advance
• FADV – Returned further advance
Last updated: 26/01/2026
10.5 Contact point if completion delayed?
Please Email Conveyancer Support ConveyancerSupportTeam@lloydsbanking.com
Last updated: 26/01/2026
10.6 How long can I hold the mortgage advance before returning it?
One working day.
Last updated: 26/01/2026
10.7 What, if any, interest do you charge if return of the advance is delayed?
The contractual rate in the mortgage offer from the date on which the funds were sent to you.
Last updated: 26/01/2026
12.1.1 If the cost of the building is to be paid by instalments as work progresses (for example, under a building contract) the amount of each instalment which we will be able to release will be based on a valuation made by our valuer at the time. Whilst we will not be bound by the terms of any building contract we will meet the reasonable requirements of the borrower and the builder as far as possible.
12.1.2 The borrower is expected to pay for as much work as possible from his own resources before applying to us for the first instalment. However, we may, if required, consider advancing a nominal sum on receipt of the certificate of title to enable the mortgage to be completed so long as the legal estate in the property is vested in the borrower.
12.1.3 The borrower is responsible for our valuer's fees for interim valuations as well as the first and final valuations.
12.3 Contact point for release of retentions/mortgage advance instalments.
Address & telephone number on Mortgage Offer.
Last updated: 26/01/2026
You are reminded to tell the borrower that we (and not the borrower) are the insured under any mortgage indemnity or similar form of insurance policy and that the insurer will have a subrogated right to claim against the borrower if it pays us under the policy. Different lenders call the various schemes of this type by different names. They may not involve an insurance policy.
14.1.1 You must register our mortgage or charge at the Land Registry of Northern Ireland or the Registry of Deeds as appropriate. If the property is subject to compulsory registration you must attend to this and pay all necessary fees. Before making your application for registration, you must place on your file certified copies of the Land Certificate (or if it is a case of compulsory registration the relevant title deeds) relating to the property, the disposition in favour of the borrower and the mortgage or charge and any vacated charge/mortgage or release from a previous mortgagee.
14.1.2 The application for registration must be received by the Land Registry during the priority period afforded by your original Land Registry search made before completion and, in any event, in the case of an application for first registration, within three months of completion.
14.2.1 All title deeds, searches, enquiries, consents, requisitions and documents relating to the property in your possession must be held to our order and you must not create or exercise any lien over them. Unless otherwise instructed, they must be sent to us (see part 2) with the schedule supplied by us as soon as possible after completion. We expect them to be lodged, in any event, within three months of completion. If it is not possible to return the deeds to us within this period you should advise us in writing with a copy of any correspondence from the Land Registry of Northern Ireland or the Registry of Deeds explaining the delay.
14.2.1 Where should the title deeds and documents be sent?
Registrations, Secured Assets, Barnett Way, Gloucester, GL4 3RL
DX55251 Gloucester 2
Last updated: 26/01/2026
14.2.2 You must only send us documents we tell you to (see part 2). You should obtain the borrower's instructions concerning the retention of documents we tell you not to send us.
14.2.2 Which documents must I send after completion?
The Land Certificate, Original Mortgage Deed and any other documents necessary to support the Title.
Last updated: 26/01/2026
14.3.1
For evidential purposes you must keep your file for at least six years from the date of the mortgage before destroying it. You should retain on file those documents as specified in these instructions, and/or our individual instructions, and any other documents which a reasonably competent solicitor/conveyancer would keep. Microfiching, data imaging or material held electronically constitutes suitable compliance with this requirement. It is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is important to retain these documents to protect our interests. Where you are processing personal data (as defined in the Data Protection Act 1998) on our behalf, you must;
14.3.2 Subject to any right of lien or any overriding duty of confidentiality, you should treat documents comprising your file as if they are jointly owned by the borrower and the lender and you should not part with them without the consent of both parties. You should on request supply certified copies of documents on the file or a certified copy of the microfiche to either the borrower or the lender, and may make a reasonable charge for copying and certification.
Your charges and disbursements are payable by the borrower and should be collected from the borrower on or before completion. You must not allow non-payment of fees or disbursements to delay the stamping and registration of documents.
16.1 Contact point for requesting the deeds.
Despatch, Secured Assets, Barnett Way, Gloucester, GL4 3RL DX55251 Gloucester 2 Contact can be made by telephone - number 0345 835 5721. Please quote our account number and your panel number in all calls.
Last updated: 26/01/2026
16.2.1 Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel.
16.2.2 If additional land is to be mortgaged or the further advance is required for some other purpose (for example, to purchase a spouse's equitable or other interest in the property), you may receive instructions to act for us in connection with that transaction.
16.3.1 You must approve the transfer and, if we require, the deed of covenant on our behalf. Check part 2 to see if we have standard forms of transfer and deed of covenant. When drafting or approving a transfer, you should bear in mind:
16.3.1 Do you have a standard form of transfer/deed of covenant?
Transfer of equity - no. Deed of covenant - yes (our form L1), request from Customer Service Centre, PO Box 548, Leeds, LS1 1WU.
Last updated: 26/01/2026
16.3.1.1 although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage;
16.3.1.2 the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check (see part 2 for where to obtain this);
16.3.1.2 Contact point for finding out the debt amount.
Contact point for finding out the debt amount.
Customer Service Centre. (See offer for address)
Email - MortgageServicing@LloydsBanking.com
Last updated: 26/01/2026
16.3.1.3 there should be no statement that all interest has been paid to date.
16.3.2 You must ensure that every person who will be a borrower after the transfer covenants with us to pay the money secured by the mortgage, except in the case of:
16.3.2.1 an original party to the mortgage (unless the mortgage conditions are being varied); or
16.3.2.2 a person who has previously covenanted to that effect.
16.3.3 Any such covenant will either be in the transfer or in a separate deed of covenant. In a transfer, the wording of the covenant should be as follows, or as close as circumstances permit: "The new borrower agrees to pay the lender all the money due under the mortgage and will keep to all the terms of the mortgage." If it is in the transfer, you must place a certified copy of the transfer with the deeds (unless we tell you not to in part 2).
16.3.3 Do you require the transfer of equity to be sent to you?
Only if we need to execute it.
Last updated: 26/01/2026
16.3.4 If we have agreed to release a borrower or a guarantor and our standard transfer form (if any) includes no appropriate clause, you must add a simple form of release. The release clause should be as follows, or as close as circumstances permit: "The lender releases ... from [his/her/their] obligations under the mortgage." You should check whether a guarantor who is to be released was a party to the mortgage or to a separate guarantee.
16.3.5 You must obtain the consent of every guarantor of which you are aware to the release of a borrower or, as the case may be, any other guarantor.
16.3.6 You must only submit the transfer to us for execution if it releases a party. All other parties must execute the transfer before it is sent to us. See part 2 for where the transfer should be sent for sealing. part 2 also gives our approved form of attestation clause.
16.3.6a Contact point for obtaining execution of transfer equity?
Lovell Park
1 Lovell Park Road
Leeds LS1 1ND
TNT Code: 46
DX11896
Please send the transfer document marked 'Not For Scanning' to the above address. Tel 0345 8355721
Last updated: 26/01/2026
16.3.6b What form of attestation clause do you use?
Executed as a Deed by
as attorney for and on behalf of Bank of Scotland plc in the presence of:
Witness:
Name:
Address:
PLEASE NOTE we require you to confirm the effective date of the transfer before we can update our records ? failure to do so will mean that we will continue to correspond with the original parties to the mortgage.
Last updated: 26/01/2026
16.4.1 If, prior to completion of the retainer, the Borrower informs you of an intention to let the property, you should advise the borrower that any letting of the property is prohibited without our prior consent. If the borrower wishes to let the property after completion then an application for consent should be made to us (see part 2). Check part 2 to see whether it is necessary to send to us a copy of the proposed tenancy when making the application.
16.4.1a Contact point for application for consent to letting.
Contact point for application for consent to letting.
Customer Service Centre, (see offer for address and telephone/fax numbers).
Last updated: 26/01/2026
16.4.1b Does a copy of a proposed tenancy need to be sent to you?
No.
Last updated: 26/01/2026
16.4.2 If the application for our consent is approved and we instruct you to act for us, you must approve the form of tenancy agreement on our behalf.
16.4.3
Please also note that:
16.5.1 If we consent to any proposal for a deed of variation, rectification, easement or option agreement, we will rely on you to approve the documents on our behalf.
16.5.2 Our consent will usually be forthcoming provided that you first of all confirm in writing to us (see part 2) that our security will not be adversely affected in any way by entering into the deed. If you are able to provide this confirmation then we will not normally need to see a draft of the deed. If you cannot provide confirmation and we need to consider the matter in detail then an additional administration fee is likely to be charged.
16.5.2 Contact point for confirming proposed deed or agreement will adversely affect you.
Contact point for confirming proposed deed or agreement will adversely affect you.
Customer Service Centre email mortgageservicing@lloydsbanking.com
Last updated: 26/01/2026
16.5.3 Whether we are a party to the deed or give a separate deed or form of consent is a matter for your discretion. It should be sent to us (see part 2) for sealing or signing with a brief explanation of the reason for the document and its effect together with your confirmation that it will not adversely affect our security.
16.5.3a Where should the deed of variation be sent?
Halifax Mortgage Services
Trinity Road
Halifax
HX1 2RG
Last updated: 26/01/2026
16.5.3b Where should the deed of rectification be sent?
Halifax Mortgage Services
Trinity Road
Halifax
HX1 2RG
Last updated: 26/01/2026
16.5.3c Where should the deed of easement be sent?
Halifax Mortgage Services
Trinity Road
Halifax
HX1 2RG
Last updated: 26/01/2026
17.1 Contact point for requesting redemption statement?
www.halifax.co.uk/conveyancers
Last updated: 26/01/2026
